Tag Archives: servant

Theology: no answer but Jesus

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What are the implications of the fact that God sent Jesus into the world to redeem us? First, it speaks to our worth. The God who created us in his image felt that we were worth redeeming. He died for our sins, instead of us, to reconcile us to God and to each other. None of us will ever understand that sacrifice by a holy God. So, we are valuable. Remember that as we consider this next part.

Second, according to James Plueddemann, because we are all broken and sinful, “all the problems in the world are directly or indirectly caused by sin.” Poverty, war, greed, injustice, illness and tragedies of every kind stem from a broken creation spoiled by sin. Therefore, government or business solutions are like applying a topical cream to treat cancer.

Jesus is the only solution to the sin problem… so the most competent leader in the world cannot solve any major problem without the gospel of Jesus.

The gospel alone — God rescuing us from our brokenness — is the answer for the deepest needs of humans and creation as a whole.

Third, Plueddemann adds, “the goal of leadership is to point people to Jesus.” Rather than work independently, we realize we are branches on a vine, and we can do nothing without him (John 15). Rather than draw attention to ourselves, we realize we are nothing without him. Our goal is to co-lead with him, if you will, pointing to him as the solution and primary source of any gifts and ability we have or success we enjoy.

Fourth, leaders have a model for their own leadership style. Jesus is the ideal leader who modeled servant leadership, an “astounding and universally countercultural” concept. Mark 10:45 lays out the standard for our leadership practice:

For even the Son of Man came not to be served but to serve others and to give his life as a ransom for many.

So, a failure to understand what Jesus did for us leads to the misunderstanding that we are something on our own and down the ugly road of pride. This sure isn’t a feel-good post. I feel really small. Thank God that the gospel doesn’t end with how bad we are. It’s worth reading the first paragraph again.

Mutuality

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I’ve always seen servant leadership as one-way service. Not sure why, but I suspect it’s a western, individualistic interpretation of service. Perhaps that’s why I’ve had a vague uneasiness with the servant leadership concept. In In the Name of Jesus, Henri Nouwen picks up on some of the shepherding themes I’ve been ruminating on in my studies over the last few weeks. He caught my attention with his thoughts on John 10, about Jesus laying down his life for the sheep.

Nouwen would say my interpretation of servanthood stems from my experience with the professional “civil servants.” For instance, I was watching my flight attendant a week ago as she served passengers, realizing that she was paid to meet the passengers’ needs. But it’s one-directional. It would be very strange for a passenger to try to serve her in return. You just wouldn’t see someone stand up and take her cart and ask her to sit down while they served her — though that would be fun to try sometime!

There is no dependence among nurses, doctors, police or firefighters. No mutuality. Follow Nouwen’s logic here: “Someone serves, someone else is being served, and be sure not to mix up the roles!” That leads to the conclusion that “mutuality can only be seen as weakness and a dangerous form of role confusion.” Therefore servanthood “quickly becomes a subtle way of exercising power over others.”

How on earth can something as humble as servanthood break down into paternalism and authoritarianism? When it doesn’t allow reciprocation.

But it doesn’t have to be that way. Nouwen says that we are to be a radically different kind of servant:

The leadership about which Jesus speaks is of a radically different kind from the leadership being offered by the world. It is a true servant leadership — to use Robert Greenleaf’s term — in which the leader is a vulnerable servant who needs the people as much as they need him or her….

We are not the healers, we are not the reconcilers, we are not the givers of life. We are sinful, broken, vulnerable people who need as much care as anyone we care for…. The mystery is that we have been chosen to make our own limited and very conditional love now the gateway for both the unlimited and unconditional love of God.

How difficult is it for you to become indebted? How difficult is it for you to receive love back again? How difficult is it for you to allow someone to serve you? These are questions that those who enter another culture face on a regular basis. Over and over again, I hear people who return from mission trips say how they thought they were going to bless the people “over there” and they ended up being blessed far more themselves. There’s real power in the “servant” allowing one who has little to give them whatever they do have to offer. To deny that is to begin to slide toward an unhealthy view of oneself.

How much do you open up about your brokenness to those you serve/lead and let them minister to you? Servant leadership is about mutuality.

Suspect yourself

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Shepherds shouldn’t just be overseeing their flock to look for threats. They should be looking within. In Acts 20, Paul says to “Be on guard for yourselves and for all the flock… I know that after my departure savage wolves will come in among you, not sparing the flock; and from among your own selves men will arise… Therefore be on the alert.”

This is one of the more scary warnings in Scripture. After all, if we can’t trust ourselves, who can we trust? Am I really capable of becoming the biggest danger to my flock? If so, what should I be alert for? Here are a few questions for self evaluation:

First, what is my motivation for ministry and leadership? Jesus warned against “hired hands” who don’t care for the sheep like the Good Shepherd does. Seasonal workers who are disinclined to sacrifice too much for their flocks are a danger to the flock. Am I just doing a job, or am I fully vested?

Second, how am I using leadership for my own benefit? Ezekiel 34 offers a stark contrast between the self-serving leaders of Israel and the Good Shepherd. God warns these shepherds who have abandoned the flock, taken advantage of them for personal gain, and ignored or mistreated the weak. “I now consider these shepherds my enemies,” he says. There are perks for leadership roles. What is my attitude toward those “trappings”? And do I exist to serve the sheep and their Shepherd, or do they exist to serve me?

Third, what is my relationship with the Owner? In While Shepherds Watch Their Flocks, Timothy Laniak has a chapter dedicated to the issue of lack of trust between shepherds and owners, saying there’s a common belief among herd owners in the Middle East that shepherds will steal or eat their flock if given a chance. When you think about the bonding and loyalty that can develop when shepherd and sheep spend so much time together, betrayal would not be difficult.

When the guard becomes the enemy, the flock is in deep trouble.

The problem is that weariness, entitlement, selfishness and betrayal don’t just happen suddenly. They creep in over time. Laniak offers a couple of concrete examples. False teachers get their start when leaders let their moorings drift from God’s word and begin to allow popular trends or “original ideas” to supplement or replace orthodoxy. Or when leaders lose their nerve to speak against the things they know they need to.

Another foothold is fatique. When I’m too tired, I don’t even notice the roots of a problem. I know what to do when I face a trial. I know what to do when I see division and quarreling. But when I’m weary and right in the middle of it, I don’t recognize the trial or the disunity for what it is, and I react in the flesh.

Laniak nails the fact that no one is immune from an imperceptible shift. It has the ring of truth to it:

Becoming a wolf only takes a combination of skepticism and time.

So, what should leaders do to guard our hearts? Here are some of my personal solutions.

1. When I know what I need to do but don’t have the energy to do it, it’s time for me to move on.

This value is specifically set up to guard myself from internal drift. I got the idea from Andy Stanley at Catalyst a few years ago. It fits with one of my personal goals: to never grow old. As I’ve written before, I subscribe to Douglas MacArthur’s definition of youth: You are as young as your optimism and as old as your fears. When cynicism and weariness take over, it’s time for me to seek a new fountain of youth in a different role or different ministry area — something that will motivate me and purify my motives.

2. Give others permission to “call me” on something.

A few years ago I heard one of the authors of TrueFaced talk about the idea of accountability from a slightly different angle. He urged us to admit our weaknesses and then give permission to our followers, our team or even our kids to “call us” when they see us moving into that area of weakness, hypocrisy or sin. Because of power distance, they aren’t going to do it naturally; they have to be given permission. If we take the steps before something happens to admit we’re capable of becoming a wolf, then we’ll have some critical safeguards enabled if we start to drift.

3. Suspect myself first.

This guideline came from a marriage book I read recently, When Sinners Say I Do. It’s great advice for any interpersonal relationship, and it comes from Jesus’s urging to remove the huge chunk of wood from your own eye before trying to remove a speck from someone else’s. When I find fault with someone, I need to ask myself what my own responsibility is. There is often something I could rectify. But my tendency is to suspect others or my environment first. When I interact with the person by first owning my own fault, the encounter goes a lot better!

That’s really what Laniak is saying here: suspect yourself. “Who can accurately assess the urges prowling in the darkness of our own souls?” David is a prime example. During the time that kings go to war (external threats), he stayed home. And in beginning an affair with Bathsheba, he became the wolf inside the camp. His cry in Psalm 51 and 139 is for God to search him and root out any wicked way. That’s my prayer as well today.

Shepherd and overseer

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We know the Bible teaches servant leadership. Right? Ever since Robert Greenleaf gave the idea traction in the business and ministry lexicon — the idea obviously preceded him, though he gave it substance that caught on in our popular culture — it’s come to be synonymous with “biblical leadership.”  My problem is that proponents refer to a limited list of scriptures to prove their point. I’m not arguing that it’s not a good leadership practice, I’m not arguing that it’s not a biblical model, and I’m not arguing that Jesus didn’t practice it. What I’m suggesting is that it’s a simplistic view of Jesus’ leadership style. It’s one of many styles that he used throughout his ministry.

This week in Peru, we’re spending time on the idea of a leader as a shepherd. It’s a powerful metaphor, and I had no idea how many scriptures actually make reference to shepherding. Many of them were easy connections for the reader that have been lost on later, more urban cultures. The observations below and in my next few posts come from While Shepherds Watch Their Flocks, by Timothy Laniak.

In contrast to my assumed beliefs, the idea of watching and overseeing comes from the profession of sheepherder. Overseer has come to mean foreman, the person up the chain who assures the success of a broad project. It also has been tied to the connotations of a bishop, a term that suggests to me a position-driven leadership role. But Laniak says the term comes from shepherds, who spend the majority of their time watching their flocks. What looks to the casual observer as lazy inactivity is rather continuous surveillance, active attention and constant concern.

Shepherds spend their time looking for threats, supplies, disease and anxiety. They gaze in order to inspect, count and intuit. Laniak uses words like perception, insight, instinct and vision to describe the full picture of “oversight.” Simply put, shepherds see what’s not always visible.

There are some great scriptures on the qualities of this role, including Psalm 121, 1 Peter 2:25 and the role of elders in 1 Timothy 3:2. Most of them clearly tie the principle of overseeing with shepherding. I don’t know why I never caught that before. I think I assumed the apostle was using contrasting metaphors when he referred to God as both Shepherd and Overseer of our souls.

So, what’s Laniak’s point? He asks a few questions that I find personally challenging.

  1. Are we carefully watching our flocks or have we made the assumption that they can take care of themselves?
  2. In whatever leadership role you’re in, how much time do you spend on “in the tent” activities versus looking after and over the people in your care?
  3. How good is your vision? Are you able to notice trends in morale, signs of stress, anxiety over change, and woundedness from abuse?

As we consider those we have responsibility for, are we doing the job of a shepherd, attentively watching and seeing what’s not visible?

Servants and visionaries

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I think servants and visionaries both have good eyes. It takes someone special to see an opportunity that everyone else has missed… and get there first.

The key to a great visionary is that everyone else asks themselves why they didn’t think of that. Somehow, in the context everyone was looking at, no one else saw the opportunity or was positioned to take advantage. I was reminded recently that a number of the companies that took our economy down last year were founded during the Great Depression. They were founded by visionaries who found a way to do things differently when everyone else was stuck in the decline. Unfortunately, the companies they started weren’t able to sustain that heritage… or held onto their heritage. A topic for another day, I suppose.

Likewise, servants have good eyes. Think about every period movie about British high society you’ve ever seen. Someone pointed out to me that the key to being a good servant was to watch their master’s hands. A good servant could anticipate the need of their master by watching body language and meet the need before it was expressed. I see the same quality in people who serve in my church today. There’s an ability to notice something that’s not being done and jump in before the need is even expressed. When you run an event, you want to stock your team with that type of person.

Leaders today need good eyes. They need to be visionary, and they need to be servants — people with the agility and flexibility to see a need and respond. So, where do we find those qualities in the next generation? As Steve Moore and Tim Elmore remind us, we can look for people who are already serving somewhere. We can look for people who look at challenges and see opportunity. We can look for initiative.

As I mentioned before, we can also look for people who are others-focused, who “watch the hands” of both their managers and their direct reports. They look for opportunities to empower and develop others. They give assignments and then invert the hierarchical pyramid to support their staff in the job they’ve been asked to do. They are quick to give credit to their staff or team for the success they might enjoy.

If you’re looking for servant leaders, start with character. Promote from among your servants.

Moore on leadership seeds

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In a Personnel Conference from The Mission Exchange a few years ago, Steve Moore listed in a breakout session a number of the factors he looks for in emerging leaders. Listed on a scale from the more obscured and foundational to the more obvious and experienced:

  • The reactive hypothetic. Marked by statements such as, “If I were in charge, I wouldn’t do it like that.”
  • Subversives. See my post on The thorn in your side.
  • Those who notice things others miss. I think servants and visionaries both have good eyes.
  • The intuitive functional. They have some leadership ability but can’t fully articulate why they do what they do.
  • Tentative operational. I’d say this is your classic reluctant leader: has some leadership competence but doesn’t have the confidence to label it “leadership.”
  • Proactive operational. Willing to take on challenges others won’t.

There’s a lot of good stuff in this list. I’ll let it go without comment and then post some separate thoughts on the subject matter.

Reluctant leadership seeds

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Drs. Anthony and Crystal Gambino, in their essay on reluctant leadership, look for the following traits:

  • servanthood
  • teachability
  • initiative
  • passion
  • encouragement

Some of these characteristics are more fundamental to and may be observed even earlier in the process than Tim Elway’s suggestions. While initiative and passion are somewhat predictable — they’re often the points where we often first notice someone — the others are less obvious.

An interest in being others-focused is an excellent starting point. A willingness to serve and the companion part of it — noticing needs around them — are the foundation of leaders of integrity who support their direct reports. Likewise for a desire to encourage and lift up people around them.

I totally agree with teachability as an early sign of leadership. I’ve heard it said several times that leaders show insatiable curiosity and ask lots of questions. A desire to learn and grow eventually shapes a leader who is a developer of others. Teachability is a trait that can be spotted early and should be part of a leader until the day he dies.

Romans 12 – ordinary people

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16 Live in harmony with each other. Don’t be too proud to enjoy the company of ordinary people.

This was one of the verses that made me think the entire chapter was written to leaders. The issue isn’t how much or whether you enjoy the company of ordinary people. It’s that you even think there are classes of people.

Now, let’s be careful here. We have to acknowledge that leaders are different. The sacrifices, stress, risks, crises, blame and weight of decisions are enough to make Dan Allender conclude that if you’re not called to lead, why on earth would you ever do it? Leaders are different. But as leaders, what is our attitude toward those differences?

Pride sneaks into a leader’s life in subtle ways. Leadership positions feed it because of the uniqueness of the profession. Isolation can feed it. Holding onto secrets can feed it. Safety concerns can feed it. Decision-making power can certainly feed it. Let me share a subtle example.

I recall a story I read in Freakonomics. Some researchers came up with a pretty simple way to measure employee honesty: they talked to a bagel company that provided bagels to the break rooms of businesses in a major U.S. city. This company used an honor system, a little jar beside the bagels to gather payment. Over time, the empirical data showed some trends. Which group of employees as a general rule cheated the most? Right. The entitled ones on the top floor!

It hurts to read that! So, let’s have some discussion. What has worked to help you overcome the pride that sneaks up behind isolation, secrecy and security? How do you continue to think of yourself as an “ordinary person”? What keeps you grounded?

Of course, Jesus would have a problem with the idea that leaders are ordinary. Remember that the night before he was arrested, he gave a powerful lesson to his disciples. John 13:3 recounts that because “Jesus knew that the Father had given him authority over everything and that he had come from God and would return to God,” he got down on his knees and did the lowest possible job in that culture: he washed his disciples’ feet. Jesus stated counterculturally that leaders should be last. Not ordinary, but last. The pyramid is inverted, and leaders are at the bottom.

So, let’s not try to be lofty leaders, or even ordinary people. Let’s be men and women who exist to support and encourage and serve those whom God has entrusted to us.