Wartime leadership

A different kind of leadership is going to be needed in North America in the next decade.

The Church in Canada is moving into a different phase, with less overt impact on the government and society. If it recognizes and embraces this minority status, it can have even greater impact on the culture as a minority voice. This will require a different kind of leadership than we’ve needed in past decades where leaders struggled to engage a Church that enjoyed its comfort and fell into complacency. Now the culture, societal pressures and even government regulations are forcing the Church to be fully engaged, standing for religious freedom and expression, “exclusionary” truths and marginalized people. The gospel needs to be lived out clearly by the institutional Church and the people of God. Leadership will be critical in guiding the Church through this change of approach.

In the Bible translation world, leadership is going to get increasingly difficult. We’ve weathered storms over the years that threatened to destroy us, and some of those storms have intensified in the last couple of years. If I’m correct, the clouds will continue to build. Why? Because of Vision 2025. We don’t often look at it this way, but how would Satan view a vision to empower a sustainable worldwide Bible translation movement, with the specific goal of starting translation in the remaining languages that need it by 2025? What else is that vision but an all-out offensive on the kingdom of darkness? Before 1999, we poked and prodded, slowly advancing the kingdom. This vision plans to expose every dark corner of this planet to the light of God’s Word within this decade. Many of the places we will be going in the next ten years are longtime strongholds. These changes call for bold, courageous leadership.

In short, our tactics and our leadership must be fashioned for wartime, not peacetime. The problem is that we’ve always been at war, as much of the rest of Church outside the West could have told us. The greatest victory our enemy has accomplished is in convincing such a large part of the Western Church that we were at peace. The enemy has taken vast tracts of territory while we slept.

Fortunately, there’s some good news. The Bible has plenty to say about how to live and lead in wartime. In fact, little of the Bible concerns itself with how the Church should operate in peacetime. Peace is something spoken of as hope for the future, not something we’ll attain on this earth.

Second, this context is very familiar to the Church around the world. That means we can learn leadership skills from our brothers and sisters outside the West.

Over the next few posts, we’ll examine the leadership implications of what the Bible says about wartime leadership.

Failure!

If you haven’t had the opportunity to read my previous blog post, “Humbled!” I suggest you take the time to read that one as context for this post. In that post, I asked for your stories about failure. I want to share my own example here and draw a few conclusions.

I was studying engineering when God showed me very clearly that I needed to change my major and move toward a career in missions. How was it so clear? I was failing Physics and another class foundational to engineering. At the same time, I heard a missionary share about the huge need for graphic design in missions. I had always played with design, but never thought of it as a career, let alone in missions. I couldn’t get it out of my head that I needed to change majors and change schools, and that graphic design was my path to missions.

While many find the idea of a “calling” somewhat mysterious, for me it was more practical. God clearly closed a door and opened another. At the point of failure of my plans, when I was ready to listen, God used a missionary to challenge me.

Shortly after we graduated, my wife and I attended the Urbana student mission conference. While visiting the mission booths, I found out Wycliffe Bible Translators had a huge need for graphic design, helping create displays, magazines, brochures, calendars and websites. But more than the need for my skills, the mission of Wycliffe grabbed me. This was an organization marked by perseverance, going into the difficult places, advocating for the marginalized, the minority languages that were so easily overlooked.

So my wife and I joined Wycliffe and took our first assignment in Canada. I managed a small team of designers, and put my energy into Wycliffe Canada’s award-winning photojournalistic magazine.

As I think back, I got pretty comfortable and even somewhat cocky in my position and abilities. I had won some design awards for Wycliffe’s Word Alive magazine, and I was able to “leverage” my abilities to take a similar position with Wycliffe USA, an organization about ten times the size of its Canadian counterpart. I remember thinking about the expansion of my influence to a larger constituency.

So my family and I moved down to Orlando and began the most difficult two years of my life.

A larger organization requires more specialization, and my job changed to the point that it played away from my strengths for big-picture thinking and ideas. I got buried in minutia and I found myself boxed in. My frustration grew, and I took it out on my boss, rebelling against her leadership. I lost trust and the hole I was in got deeper. I’m not at all proud of the way I handled myself, and I fully deserved the words my boss gave me near the end: “You’re gifted at a lot of things, but management isn’t one of them. Maybe you should find a job that doesn’t require management.”

I suppose I was gifted in a lot of things. But I was taking credit for success that wasn’t mine to take. Many of the ideas I was so proud of came in moments of unexpected inspiration. Most of my successes were done in the context of team, not solo. I was not very self aware.

This job came to an end when my boss sent me to a leadership conference. Given her thoughts on my leadership ability, it was a funny place to send me, but it turned out to be the best money she ever spent. An hour into the conference, I heard these momentous words: “If you don’t like your job, quit!” So I did. I was walking a fine line because I didn’t want to quit Wycliffe. I was still committed to the vision. But I walked away from graphic design. I was at rock bottom, not sure if anyone would want a washed-up designer, not sure I could find another job in this organization I loved.

At the bottom of my spiral of despair, as I debated my future, a senior vice president asked me to work for him as a project manager. I suppose if I’d learned anything from those two difficult years, it was project management, so I jumped at this surprise opportunity. He pulled me up from my knees and brought me into the president’s office. I discovered the amazing world of executive administration and big-picture strategy. I loved it! But I still had a lot to learn about management, so I took a 5-year detour, leading teams at various levels before returning to administration in a role responsible for developing leaders in the organization. I had learned from my experiences and had developed a soft heart for young leaders.

Like Peter, my philosophy of leadership is very much shaped by my failures:

  • I love to take on “projects.” Several times I have taken on a staff member whose recent career was marred by a bad performance appraisal, because I see potential in them and suspect that they were in some way a victim of circumstance. If I feel like the situation I can put them in will lead to success, I’ll take a risk on them.
  • I don’t believe firing is the worst thing you can do to someone. Letting them stay and spread their misery and discontent is worse for them and for the people around them.
  • I lead as an art director. I surround myself with great people who can do things I can’t, then paint a vision and let them add their creativity and input. The result is usually better than if I did it myself. So I have a much more realistic view of myself—my strengths and weaknesses and passions. I try to do what only I can do, and empower the people around me to use their strengths.
  • I look for talent in people across various industries. If a graphic designer could make a project manager and eventually a president who practices “design thinking,” then how could other skills translate into new situations?
  • I don’t confuse my job with my identity. I’m in at least my third career since I joined Wycliffe 17 years ago, and it’s been over a dozen years since I held the same job more than two years. So hold your passion, vision and calling more tightly than what you do.

Three years ago a search committee contacted me. They were looking for a young leader who wasn’t afraid to lead change, who had a track record of developing young leaders and who could turn Wycliffe Canada around from some significant areas of decline. When my wife heard what they were looking for, it was so clear to her that they were looking for me. “We’re moving to Canada,” she said. God had prepared me for this precise job at this precise time.

In my own story, I see a resemblance to Peter’s journey. Throughout each step, I see the Spirit working behind the scenes, shaping and preparing in order to accomplish his purposes. It causes me to take myself less seriously and to say with a twinkle in my eye that it’s God’s sense of humour that he’d put a graphic designer in charge of a Bible translation organization.

Roy Eyre, B.F.A.

Women in leadership

[re-posted from the Wycliffe Canada President’s Blog]

Malcolm Gladwell made an observation in his book, Outliers, that the vast majority of professional hockey players at all levels are born in the first four months of the year. It’s a fascinating phenomenon that results from the fact that, from the earliest ages, kids are grouped by age. The biggest and strongest players, who are generally of course the older players in any group, get more opportunities. Everyone thinks that it will even out over time, but it doesn’t. More developed players get more development, and a handful of them make it to the highest level.

What does this have to do with women in leadership? Look at that last sentence again. Gladwell concludes that if you select a certain group of people early enough and continually give them development, you’ll change the composition of the group at the highest level. The fact is that leadership gifts aren’t identified in women early enough, and their development is often impeded when they step out of a career track to raise children.

My wife is one example. When Nancy Cochrane was recruiting us into Wycliffe 17 years ago, she knew what I was going to do: graphic design. But she had plans for Becky as well: management. Becky responded, “But I’m planning to have kids and raise a family.” Nancy responded, “After that.” Becky began to realize that Nancy was recruiting her for a role 25 years in the future. “Wycliffe needs more female managers,” Nancy concluded.

Like most mission agencies, Wycliffe has more women than men. I’ve heard that we are the “most educated organization in the world,” and more of our doctorates are held by women than men. But that same ratio doesn’t hold at the highest levels of leadership.

That’s why I was excited when I visited Abancay, Peru last month and heard that our partner organization AIDIA has someone specifically dedicated to leadership development among Apurimac Quechua women.

That’s why I’m excited to see that, as Wycliffe Canada begins its second Leadership Development Initiative next week, two-thirds of the participants are women. 17 years after Nancy said it, Wycliffe still needs more female managers.

Next week, we’re going to have a panel discussion on women in leadership. We’re gathering questions to ask the panel. What question would you add to that panel discussion? What question do you have regarding this critical topic?

Reframing the generational gap

Sometimes reframing the question simply means choosing to look at a problem as an optimist rather than a pessimist. Let me give an example from Wycliffe — an organization that’s 65 years old in the U.S. and 50 years old in Canada. As a result, both have an increasingly aging population and a large number close to retirement age. You could see that as a negative, since we’re going to need to replace a lot of workers, outpacing the retirements with recruiting if we want to grow. If we face that situation in a scarcity mode, the tendency is to either get depressed or try too hard to swing for the fences with one big solution rather than keep doing the things that have worked for a long time.

Let’s reframe the question. Wycliffe has four generations working side by side. What an opportunity for mentoring! How do we get those who’ve served 40 years in Wycliffe to pass on some of the corporate mythology to the younger generations? How do we get the young generations to help the older generations understand the times and that the values can remain constant in spite of “crazy” new methodology?

Here’s another thought: what if the decrease isn’t a problem? In other words, what if God is doing something new? At the same time as North America is becoming a tougher market to recruit in, there’s explosive growth in the Church in South America, and it has a missionary vision. What if we were to conclude that some of the dollars spent here would get a better return in Brazil or Bolivia? In addition, what if our burned-out recruiters, who have tried so hard for so long, some with very little fruit, could do a staff swap with someone in Bolivia, getting their vision refreshed and helping Bolivian Bible translation mobilizers figure out how to direct some of that missionary impulse toward the Bible translation movement?

Or what if we concluded we have to work in new ways and in new roles? Perhaps God is moving us toward more of an equipping and empowering role within the global Bible translation movement.

My point is that, if we look at the question from any of these perspectives, we come to different conclusions than if we assume the trend is problematic. Perhaps you’ve got another perspective or your own case study. I’d love to hear your thoughts!

An over-inflated sense of readiness

I was listening to a webinar last week that misrepresented itself and turned out far less useful than advertised. Not an atypical experience; webinars too often devolve into infomercials for the presenter rather than designed for the audience. I recall the words of an old boss. Joe Ledlie used to insist that you have to add value to any piece used to sell your company. If you add value for the recipient, they will listen to your message.

What saved the entire webinar for me was one question raised five minutes from the end. “What do I do with a young person who has an insatiable hunger for a leadership position and incredible impatience with taking the steps to develop?” Given the way my ears perked up at that question, I should have caught more of the presenter’s response. The one phrase that derailed my mind was his characterization of “an over-inflated sense of readiness.”

Have you ever encountered this phenomenon? I’m all for young people stepping into leadership, but too many want to reach the goal without putting in the hard work. Reality TV probably feeds this desire for instance gratification. Young people today would rather be Kelly Clarkson than the Beatles, who Malcolm Gladwell claims put in an estimated 10,000 hours of hard work in Germany before ever making it big.

So, let’s unpack this issue a little bit. First, why do we need young people in leadership? I’ll address that here. In my next post, I’ll argue the other side.

I think organizations are served well by a variety of viewpoints. Ethnicity and gender are two principle means of achieving that diversity, but recognizing that it’s not the skin that’s important, but the unique vantage points their unique experience brings. However, there are a few more elusive forms of diversity, such as age and a fresh set of eyes – someone who comes from outside the organization and lifts the organization out of its rut. Both have expiration dates.

Age diversity incorporates several desirable characteristics:

  • generational viewpoints
  • ability to understand the culture
  • technical savvy
  • coachability
  • open mindedness
  • willingness to risk
  • energy
  • curiosity

I think ability to understand culture and technology has parallels with ability to understand and speak languages. Social media is not my first language; I’m probably a 1.5 generation. But computers are my first language. In contrast, my parents use computers like it’s their second language and find social media completely unintelligible.

The goal isn’t to ditch one generation in favor of another, but to have all working together to create a rich tapestry of perspectives. You therefore need both on your leadership team. If you have a couple of older sages, you can afford to take a risk on a couple of young, energetic change agents. I’ll go ahead and say it: most organizations and businesses take too risk-averse a line when it comes to inviting young people to the leadership table.

Cameron TownsendWhen I look at Wycliffe and wonder how we could ever turn the keys over to a young leader, it’s helpful for me to remember this picture. Our founder was in his twenties when he had the audacity to think he could start an organization that would take on translation for the remaining language groups.

Are you excited?

[re-posted from my ministry blog, teameyre.wordpress.com]

“Are you excited?” and “Do you want the job?” are among the most common questions we’ve received. While Becky and I didn’t pursue this position with Wycliffe Canada, we made a series of prayerful decisions to go the next step in the process. And then the next. So, when the Board selected me unanimously, we saw the hand of God in that decision. This is simply our next step of obedience to God. It’s a role that will stretch us, challenge us and cause us to depend on God in new ways.

I think many look at the position of president in terms of the honor that it is. Certainly, it is an honor to be chosen. It comes with a platform, a high profile and authority. But when I look at the position, I see responsibility. There are significant challenges that need to be tackled. I feel a burden to support the 400 members plus volunteers and paid staff working throughout the world. And I feel the urgency to draw out the vast resources Canadians can contribute to making the Word of God accessible in every language in this generation.

I’ve quoted it several times before here, but I’ll say it again. In The Contrarian’s Guide to Leadership, Dr. Steven Sample quotes the advice of one of his colleagues:

Many men want to be president, but very few want to do president.

So, Yes! I am excited. And, Yes! I am terrified!

Put your money where your mouth is

Since the board of Wycliffe Canada selected me as the next president of Wycliffe Canada, the most common comment I’ve heard is “Wow!” followed by “Congratulations!” And then “Thank you for stepping up.” It’s that sentiment that hits most closely to my heart as I contemplate this jump in responsibilities.

For several years I’ve waxed, pontificated, prodded and urged through this blog and in leadership development events. In the latter, I’ve often closed by challenging those God has gifted to “Step up.” Now it’s time to put my leadership philosophies into practice, and I recognize that I will no doubt have to eat some of my words in this blog.

On Thursday, as I headed to a Wycliffe Canada conference where I would be publicly introduced, a member of the board read me the following personal note from Oswald Chambers:

If Jesus ever commanded us to do something that He was unable to equip us to accomplish, He would be a liar. And if we make our own inability a stumbling block or an excuse not to be obedient, it means that we are telling God that there is something which He has not yet taken into account.

I believe God has asked me to take this position at this moment in time. I’m not willing to say that He is not enough, that He can’t equip me for it. Chambers goes on:

Every element of our own self-reliance must be put to death by the power of God. The moment we recognize our complete weakness and our dependence upon Him will be the very moment that the Spirit of God will exhibit His power.

Wow. It’s going to be quite a ride.

What’s your WHY?

Six months ago, goosemedia suggested I read Start with Why, by Simon Sinek. It’s a book that analyzes the success of companies like Southwest Airlines and Apple and the success of leaders like Martin Luther King. All of them started with their WHY — the cause or reason for their existence — before figuring out their HOW or WHAT.

Let me use one of Sinek’s examples to illustrate his point. In the early parts of the 20th century, a small handful of companies dominated the railroad industry. They seemed invincible. But they defined themselves by WHAT they did rather than WHY. If they had defined themselves as being in the mass transportation business, Sinek says, those big railroad companies might own all the airlines today. Instead, someone else stole the opportunity while they became irrelevant. I was just reading last week that both United Airlines and Continental Airlines had their roots in postal transportation. I suspect that those early aviation companies articulated their WHY in terms of fast and reliable delivery, so they were able to easily make the jump to flying people instead of packages. I would argue that those two companies have now defined themselves by their WHAT, but I’m watching their potential merger with interest.

In contrast, take this statement from Colleen Barrett, former CEO of Southwest Airlines: “We’re a customer service company that just happens to fly airplanes.” The way Sinek puts it is: “Southwest was not built to be an airline. It was built to champion a cause. They just happened to use an airline to do it.”

I recently heard Wycliffe USA’s president observe with amusement that our partners view SIL, Wycliffe and The Seed Company as leaders in orality. Remarkable considering where we were only a few years ago. Our WHAT has long been printed Bibles. That’s what people picture when they hear “Bible translation.” But Wycliffe has a clear WHY: to give this generation access to God’s Word, and to do it because we desire God to be glorified among the nations and because the last, the lost and the least deserve just as much as we do to know the God who created them speaks their language. We’re also about the transformation that happens as a result of God’s Word. As long as we’re about WHY, then we’ll embrace new media and new methods quickly and effectively in our hunger to accomplish that purpose.

Do you know your WHY? Do you know it on an organizational level? Do you know it on a personal level?

Let’s hear it for the other guy!

I heard an interesting description of a leader a while ago: leaders create heroes. Now, there’s no sense in creating heroes out of celebrities. Too many people already do that, to their detriment. Instead, leaders notice the little guy and elevate him to heroic status.

I’ve been fascinated recently with the fact that breakthroughs don’t usually happen to individuals alone. There’s often another person involved, and it’s the synergy of their giftings that creates the breakthrough. Some get headlines together. Hewlett and Packard go together like peanut butter and jelly. Paul and Barnabas are like love and marriage. But they are the exceptions. Most often, one gets all the headlines while the other’s contribution goes unnoticed. Following with my last post on acknowledging those who make silent contributions, I want to spend a few minutes heralding “the other guy.”

The other Steve

A 25-year-old engineer at Hewlett-Packard, Steve Wozniak was using his spare time to design a language interpreter for a new 8-bit microprocessor called the MOS 6502. But even though the motherboard he created was smaller and less complex than other kits on the market, and even though Wozniak gave away the schematics for free, hobbyists still found the board difficult to build. So Woz and his high school pal Steve Jobs, who was working at Atari, decided to sell preassembled boards—which they dubbed the Apple I. They built them at night in Jobs’ parents’ garage, paying Jobs’ sister $1 a board to insert chips. In 1976, they produced 200 units and sold 150 of them for $500 apiece. (From WIRED magazine, courtesy of Creative Leadership by Tony Kim)

The Bible translation promoter

L.L. Legters was a Presbyterian minister who served among Comanche Indians, then on the east coast, and then as an itinerant speaker at church mission conferences. He made trips throughout South America in order to document the spiritual needs of language groups, challenging churches back home to pray and to act on their behalf. In 1921, he spoke to a Cakchiquel Indian audience at a Bible conference in Guatemala. Translating for him was Cameron Townsend. The two men got along well. Townsend told Legters of his passion for Guatemala’s distinct language groups. Legters, in turn, amazed Townsend by reporting about the hundreds of unevangelized language groups which he had seen and heard about in South and Central America alone — none of whom had a single page of God’s Word. He also mentioned the countless unreached groups reportedly living in other parts of the world. The two men talked and prayed about the obvious need for thousands of new Bible translations. By faith, they determined to do something about this pressing need.

Townsend agreed to work on a Cakchiquel translation of the New Testament, keenly aware that he lacked academic preparation for work in the field of linguistics. Legters agreed to promote the cause of unreached peoples and to raise money for Townsend’s Cakchiquel translation project at church mission conferences back in the United States. In the process of keeping his part of the bargain, Legters set up a new organization called the “Pioneer Mission Agency,” the roots of Wycliffe Bible Translators. (From The Network for Strategic Missions)

Both Wozniak and Legters fell to the side as their charasmatic, innovative partners grew in renown. But Apple and Wycliffe could not have become what they’ve become without their solid contribution. So, here’s to the small people!