Inadequate, insecure and in charge

For all my readers who are aspiring to high levels of leadership, I want to pull back the curtain and expose one of the biggest secrets about leaders. I share this, not to deflate high potential leaders, but to hopefully make the path more approachable.

In the eleven years I served as president of an organization, I regularly kept in mind an acronym I picked up over the years from a few different leaders. WIDIRIC stands for Woefully Inadequate, Desperately Insecure and Ridiculously in Charge. 

Woefully Inadequate

These thoughts come from Scottish pastor Alistair Begg, who gave a presentation at the Christian Leadership Alliance conference more than fifteen years ago. While I couldn’t find that presentation, I found another similar one on YouTube: Inadequacy: The Surprising Secret to Being Useful to God

None of us are equal to the task of leadership. Begg points out the amazing number of times the apostle Paul picks up this theme throughout his two letters to the Corinthian church. It’s clear Paul believed the secret to usefulness in ministry cannot be traced to any natural competence. It is only in leaning into our weakness and inadequacy that we find God’s strength (2 Cor 12:9-10), receive the Lord’s commendation (2 Cor 10:12,17-18), and see God produce results we couldn’t achieve on our own (1 Cor 3:6-8).

In those eleven years, I was constantly reminded of the irony that God chose a monolingual graphic designer to run a Bible translation organization. I have three letters after my name, but they aren’t much help in this organization: BFA. In half the situations I faced as president, I didn’t really know what to do. I constantly wondered whether I made the right choice, wore the right clothes, said the right things. 

And yet, I had a strong conviction that God had called me to, led me to and prepared me for this role. Realizing that I wasn’t sufficient in myself (2 Cor 3:4-6), I leaned into my collaborative style, surrounding myself with people who were smarter and more specialized than I was and fashioning a leadership team approach. I tried to approach leadership with a learning posture and dependence on God. Sure, he did use many of my strengths, but I was constantly aware that it was his power working through me that was my real hope of effectiveness. 

Desperately Insecure

This idea comes from American pastor and teacher Chip Ingram. You can read or listen to more of his thoughts at Everyone is Desperately Insecure.

Everyone is insecure, but some are better at masking it than others. Ingram says insecurity manifests in many different ways. Some withdraw and create distance from others, while some power up, boasting and intimidating others. All are ways to cover up or pull away out of fear of being unloveable or unworthy. “Strong responses” are probably more obvious in leadership positions, because people mistake bragging, testosterone and intimidation for leadership. But “weak responses,” such as defensiveness, deflection and people pleasing, are just as common.

Ingram tells the story of how, shortly after he launched his radio ministry, he was invited to attend an event sponsored by the National Religious Broadcasters in the US. He found himself in a room of Christian celebrities. With sweaty palms and heart racing, feeling completely out of place, he skipped the small talk and went straight over to his seat. 

To make things worse, he found out he was seated next to Chuck Swindoll. He said, “Picture how intimidating it would be to sit next to one of your heroes in a room full of ‘spiritual giants’ and you are the new kid on the block.” But after a few minutes, Ingram took a huge risk. He turned to Swindoll, introduced himself and confessed, “I’m real new to all of this. I’m really out of my league here, I don’t know what I’m doing and this is a very threatening environment. Do you think you could give me a few tips on how to handle myself and what to do?” Swindoll shocked him by admitting he felt the same way. In fact, he pointed out that most people in the room felt insecure as well. He took Ingram under his wing, and thirty years later, they’re still friends.

My natural tendency is not to open up about my insecurity, but hide it with an image of calm, unshakeable confidence. While I can demonstrate vulnerability, I curate my public admissions carefully while opening my indecision and doubts to very few, trusted confidants. It’s helpful to me to realize I have solidarity in my insecurity, which helps me see past the masks of others I am prone to compare myself with. In fact, I think insecurity is one of the most common weaknesses in leaders, and it’s likely the source of a lot of wounds leaders have inflicted on others.

Ingram points out that the way to defuse insecurity is by admitting it and refusing to play the game. He says the key is authenticity. The Bible is full of examples where God calls insecure people to leadership. One of my favorites is Gideon, who was completely open with God, revealing that he saw himself as the weakest link in a weak clan (Judges 6:14-16, my version). God then teaches him through a series of tests, and then a miraculous victory. His vulnerability made his example far more relevant to all of us millennia later. I’ll discuss some of other Biblical examples in my next post.

God can redeem that insecurity when we put down our fig leaves before God and others. Then do the deep soul work of understanding our security as children of God who are loved and accepted just as we are. And finally, step out in faith to follow God’s call with your meager offerings.

Ridiculously in Charge

Dr. Henry Cloud unpacks this idea in his book, Margins for Leaders, but you can find a shorter synopsis of this particular point here: Are You Ridiculously in Charge as a Leader?

In spite of all the flaws, the leader is “ridiculously in charge,” as Henry Cloud puts it. There are no excuses or blame shifting for the leader of an organization, company or church—nor for leaders at all levels. Everything in your arena of responsibility, no matter its size, happens either because you caused it or because you allowed it to happen. 

If you want a certain culture, you can create it while not tolerating undesirable actions or attitudes. If you want certain results, you can build a competent team of staff to accomplish it while holding everyone accountable to make sure it’s not undermined. 

As Moses learned from his father-in-law in Exodus 18, the larger the arena of responsibility, the more shared leadership is required. This increases complexity and requires techniques for delegating responsibilities and knowing what’s going on under your leadership. But it doesn’t change the fact that a leader owns everything: a team success, a failed initiative or a staff member acting alone. 

One way to take this phrase is that he or she is “totally” in charge. But Cloud’s memorable phrasing reminds me that, however I might feel about the absurdity of my appointment to the position and my suitability and qualification for the job, I need to own the fact God has placed me here. 

WIDIRIC

This acronym is a constant reminder that, like any humans in roles of high responsibility, I am inadequate for the task in myself. Like all humans, I have to overcome my fears and fight the instincts to cover up my insecurities with unhealthy behaviors. And it’s a call to courageously step up and take the responsibility of leadership seriously (Rom 12:8 NLT). God is still calling people to ministry and leadership who feel unqualified, but are willing to give it their best shot and learn from their mistakes. God’s promise to Moses and Gideon was the same as it is for us: “I will be with you” (Exodus 3:12, Judges 6:16, Matthew 28:20). The best leaders learn how to depend on the Holy Spirit and the power of God to work in them and through them. 

It comes down to this: all of us have fears and failures to overcome. The gospel is the only real credential any of us has for ministry. It’s who God is, not who we are, that is the difference-maker.

Stretch assignments

Here’s my biggest question when I consider Acts 6: did the apostles choose the right people for the job?

Here’s who they selected: Stephen, Philip, Procorus, Nicanor, Timon, Parmenas, and Nicolas of Antioch. All Greeks. All who were well respected, full of the Spirit and wisdom. It intrigues me that those were the job qualifications for running a food program. I would have listed people who showed a servant heart or gifting, who saw a need and met it. I would have gone after practical people, and perhaps a few who could think bigger and more strategically, perhaps to grow the program. The apostles, and those they included in the decision-making process, didn’t go in that direction.

On the surface, I’d say they chose the wrong people for the task. I’m not saying they weren’t leaders. Two of these new leaders take center stage in the next two chapters, but not because of the food program. Let’s dig a little deeper.

Stephen is described as “a man full of faith and the Holy Spirit” and “a man full of God’s grace and power.” He is a miracle worker, a debater who was unrivaled in “the wisdom and the Spirit with which [he] spoke.” He’s a preacher who is unafraid to challenge those in power. And these gifts cost him his life. I even wonder if there was time to be part of the food program between his selection in 6:6 and his arrest six verses later.

When the persecution spreads after Stephen’s death and the believers disperse (perhaps ending the food program?), Philip takes on an identity as a traveling evangelist and miracle worker, quick to follow the Spirit’s guiding, bold in crossing cultural borders and loathe to miss an opportunity. Later, he’s a cross-cultural resident of a Roman town, and a father who raised four girls to follow Christ, and who become known for the gift of prophecy (Acts 21:8,9).

There seems to be a double standard here. If the apostles were so concerned about working in their own giftings and responsibilities, shouldn’t they have also worked to empower Stephen and Philip to serve in their giftings rather than giving them a task that was beneath their abilities and perhaps a bad fit?

My conclusion is that the food program was a developmental step, a stretch assignment. It was a platform to explore and expose their real gifts. In addition, it was a chance to raise their profile, take on responsibility and improve their leadership credibility. They’re not the only ones in Scripture who followed this kind of path.

  • Joshua spent decades as Moses’s assistant, and got his first stretch assignment as a spy in Canaan (Ex 33:11, Num 11:28 and 13:16).
  • King Saul asked David to be his harp player and armor bearer, and reluctantly gave him an opportunity to fight Goliath. These opportunities became a springboard for David’s military career and fame (I Sam 16:14-18:9)
  • John Mark hung around Jesus and Peter, then joined Paul and Barnabas on a mission trip as their assistant, where he didn’t exactly serve with distinction (Acts 12:12,25, 13:13 and 15:13-38).

Leadership is best learned by doing it, and stretch assignments are a perfect vehicle for experiential learning. We love to go back to “the usual suspects,” the 20% who do 80% of the work. But when the apostles demonstrated their faith in these new leaders, they lessened the work on themselves and introduced a new generation of leaders with apostolic gifts.

So next time you’re putting together a project, a challenge or a study team, consider the age-old practice of stretch assignments. If it’s good enough for Peter, it’s good enough for me.

Waste no time

In this blog, I’ve unpacked the stories of a number of leaders in the Bible, but as I reflect back, they’ve been overwhelmingly male. In my unwitting focus, I’ve missed one of the most fascinating leaders in the Bible: Abigail. She’s featured heavily in only one chapter. After 1 Samuel 25, she only makes bit appearances. But chapter 25 describes an amazing woman.

Who is Abigail? She’s a sensible and beautiful woman married to a rich, crude, mean, ill-tempered and foolish man. I have trouble with her choice of husband until I realize she probably didn’t have any. (I can imagine a sensible young lady hearing from her parents that they’ve arranged a marriage with a guy named “Fool.” I bet that didn’t go over well! Her father probably retorted, “But he’s rich!”)

Observing Nabal’s behavior and hearing Abigail’s own description of her husband in verse 25, it’s hard to imagine where his riches come from. I can only conclude either he inherited it or his wife manages it for him. Judging by her actions, the last part is likely true.

With that, let me hit the highlights of the story. King-in-waiting David and his men spend some time near Carmel, all the while providing protection for the local shepherds. After some time, they head to town in time for the sheepshearing festival and ask for some provisions from the flock’s owner, Nabal. He insults David and turns them away. As David and 400 men strap on their swords to avenge the insult, Nabal’s wife appears with the very provisions Nabal refused, successfully averting David’s anger and violence.

Here are some of the advanced leadership abilities I see in Abigail:

1. She understands the times. I’ve blogged before about how leaders either need this trait themselves or need to staff for someone who understands the times and knows what to do (I Chronicles 12:32) Abigail has this ability in spades. When Nabal turns David’s men away, one of his servants goes straight to Abigail, explains the situation and says, “You need to know this and figure out what to do.” Sure enough, she hatches a plan on the spot.

2. She knows the power of owning a problem. Abigail didn’t even see David’s men. She had no opportunity to intervene in Nabal’s rude behavior. But, like any good leader, she takes full responsibility. “I accept all blame in this matter.” “Please forgive me if I have offended you in any way.” In Calgary in May I stayed at a hotel where a guest forgot to spray the waffle maker before pouring in the batter. The waffle was stuck fast to the iron. The Asian kitchen manager immediately took over, spending a good 15 minutes getting it clean, to the guest’s chagrin. I overheard a guest walk by and make a comment, and the kitchen manager sheepishly took credit for burning the waffle. In my experience, that may well be a typical thing for an Asian to do. In my experience, that’s not a typical thing for a manager to do.

3. She knows the power of apology. It’s amazing how seldom many leaders use this tool. They regret, they explain, they excuse, they dodge. But a straight-up apology goes a long way toward building trust. For some reason, apologies are a head game. It’s difficult to say you’re sorry, because it puts you in a position of weakness. It feels like you’ll be taken advantage of. But appropriate vulnerability always builds credibility. Abigail’s actions give her huge credibility with David. Her willingness to lower herself saves her entire family.

4. She knows the power of timing. With David, “Abigail wasted no time.” With Nabal, she chooses a different path. Rather than tell him of her actions – which will appear as betrayal to him – while he’s drunk and partying, she waits until the morning. The news isn’t good for his heart, and within ten days, he’s dead.

David knows the power of timing, too. The moment Abigail becomes a free agent, he asks her to marry him. A woman like that won’t be available for long.

Who can find a virtuous and capable wife?

She is worth more than rubies. (Proverbs 31:10)

Are you excited?

[re-posted from my ministry blog, teameyre.wordpress.com]

“Are you excited?” and “Do you want the job?” are among the most common questions we’ve received. While Becky and I didn’t pursue this position with Wycliffe Canada, we made a series of prayerful decisions to go the next step in the process. And then the next. So, when the Board selected me unanimously, we saw the hand of God in that decision. This is simply our next step of obedience to God. It’s a role that will stretch us, challenge us and cause us to depend on God in new ways.

I think many look at the position of president in terms of the honor that it is. Certainly, it is an honor to be chosen. It comes with a platform, a high profile and authority. But when I look at the position, I see responsibility. There are significant challenges that need to be tackled. I feel a burden to support the 400 members plus volunteers and paid staff working throughout the world. And I feel the urgency to draw out the vast resources Canadians can contribute to making the Word of God accessible in every language in this generation.

I’ve quoted it several times before here, but I’ll say it again. In The Contrarian’s Guide to Leadership, Dr. Steven Sample quotes the advice of one of his colleagues:

Many men want to be president, but very few want to do president.

So, Yes! I am excited. And, Yes! I am terrified!

Suspect yourself

Shepherds shouldn’t just be overseeing their flock to look for threats. They should be looking within. In Acts 20, Paul says to “Be on guard for yourselves and for all the flock… I know that after my departure savage wolves will come in among you, not sparing the flock; and from among your own selves men will arise… Therefore be on the alert.”

This is one of the more scary warnings in Scripture. After all, if we can’t trust ourselves, who can we trust? Am I really capable of becoming the biggest danger to my flock? If so, what should I be alert for? Here are a few questions for self evaluation:

First, what is my motivation for ministry and leadership? Jesus warned against “hired hands” who don’t care for the sheep like the Good Shepherd does. Seasonal workers who are disinclined to sacrifice too much for their flocks are a danger to the flock. Am I just doing a job, or am I fully vested?

Second, how am I using leadership for my own benefit? Ezekiel 34 offers a stark contrast between the self-serving leaders of Israel and the Good Shepherd. God warns these shepherds who have abandoned the flock, taken advantage of them for personal gain, and ignored or mistreated the weak. “I now consider these shepherds my enemies,” he says. There are perks for leadership roles. What is my attitude toward those “trappings”? And do I exist to serve the sheep and their Shepherd, or do they exist to serve me?

Third, what is my relationship with the Owner? In While Shepherds Watch Their Flocks, Timothy Laniak has a chapter dedicated to the issue of lack of trust between shepherds and owners, saying there’s a common belief among herd owners in the Middle East that shepherds will steal or eat their flock if given a chance. When you think about the bonding and loyalty that can develop when shepherd and sheep spend so much time together, betrayal would not be difficult.

When the guard becomes the enemy, the flock is in deep trouble.

The problem is that weariness, entitlement, selfishness and betrayal don’t just happen suddenly. They creep in over time. Laniak offers a couple of concrete examples. False teachers get their start when leaders let their moorings drift from God’s word and begin to allow popular trends or “original ideas” to supplement or replace orthodoxy. Or when leaders lose their nerve to speak against the things they know they need to.

Another foothold is fatique. When I’m too tired, I don’t even notice the roots of a problem. I know what to do when I face a trial. I know what to do when I see division and quarreling. But when I’m weary and right in the middle of it, I don’t recognize the trial or the disunity for what it is, and I react in the flesh.

Laniak nails the fact that no one is immune from an imperceptible shift. It has the ring of truth to it:

Becoming a wolf only takes a combination of skepticism and time.

So, what should leaders do to guard our hearts? Here are some of my personal solutions.

1. When I know what I need to do but don’t have the energy to do it, it’s time for me to move on.

This value is specifically set up to guard myself from internal drift. I got the idea from Andy Stanley at Catalyst a few years ago. It fits with one of my personal goals: to never grow old. As I’ve written before, I subscribe to Douglas MacArthur’s definition of youth: You are as young as your optimism and as old as your fears. When cynicism and weariness take over, it’s time for me to seek a new fountain of youth in a different role or different ministry area — something that will motivate me and purify my motives.

2. Give others permission to “call me” on something.

A few years ago I heard one of the authors of TrueFaced talk about the idea of accountability from a slightly different angle. He urged us to admit our weaknesses and then give permission to our followers, our team or even our kids to “call us” when they see us moving into that area of weakness, hypocrisy or sin. Because of power distance, they aren’t going to do it naturally; they have to be given permission. If we take the steps before something happens to admit we’re capable of becoming a wolf, then we’ll have some critical safeguards enabled if we start to drift.

3. Suspect myself first.

This guideline came from a marriage book I read recently, When Sinners Say I Do. It’s great advice for any interpersonal relationship, and it comes from Jesus’s urging to remove the huge chunk of wood from your own eye before trying to remove a speck from someone else’s. When I find fault with someone, I need to ask myself what my own responsibility is. There is often something I could rectify. But my tendency is to suspect others or my environment first. When I interact with the person by first owning my own fault, the encounter goes a lot better!

That’s really what Laniak is saying here: suspect yourself. “Who can accurately assess the urges prowling in the darkness of our own souls?” David is a prime example. During the time that kings go to war (external threats), he stayed home. And in beginning an affair with Bathsheba, he became the wolf inside the camp. His cry in Psalm 51 and 139 is for God to search him and root out any wicked way. That’s my prayer as well today.

All it takes is a question

Don’t ask a question unless you already know the answer.

Have you heard that before? The paternalism in that quote makes my blood boil. I remember my wife and I were once part of a Bible study led by one of our pastors. When he’d ask a question, he’d dutifully faciltiate discussion, adeptly drawing in every participant… but then he always concluded with his own authoritative comment. As we began to realize that he was the only one with the right answer, our discussions became forced and clipped. Becky and I soon found a reason to stop participating in that group.

I’ve blogged before about the power of a question, quoting Ron Heifetz’s great line, “One may lead perhaps with no more than a question in hand.” In The Leadership Jump, Jimmy Long pointed out that a “well-structured question” can draw emerging leaders into the creative and leadership process. It goes back to control. If you want the outcome to be exactly as you expect, then do all the work yourself. If you want a better result, with a strong developmental bent, then you have to work more as an art director.

When I worked with graphic designers, I would present the question or challenge but withhold my own possible answers until I saw what others came up with. I didn’t want my “authoritative” answer to steer or limit the creative potential of my staff. Offering creative freedom often resulted in an unpredictable but even more creative end product than I could have imagined. More often than not I ended up tucking away my own feeble attempt to answer the question!

Of course, there’s also the risk that your team’s creative ideas just won’t work. There’s a tension that you learn to manage between involving others and drawing out their best versus the fact that you have ultimate responsibility for the end product. I’ve had to make some tough calls as an art director and as a manager to take control back and change the direction. I’ve done it poorly, and I’ve done it well. On a few occasions, I’ve been able to do it in such a way that the team can still share ownership, by steering the project and keeping my staff engaged in the new direction. Usually it involved vulnerability and accepting blame.

So what are some great questions to ask? I’ll suggest a few this week, but I’d love to hear your questions as well.