What successful traits then look like now: Shrewdness

In this series, we’re considering the question: how could a mission organization identify potential C-suite leaders 15 years before it needs them? What competencies do you look for, and what do the early version of those competencies look like?

The working theory I’m exploring is that you should look for evidence of early indicators of megacompetencies. I’ve covered resourcefulness and servant heart. The third one I want to propose is:

3. Shrewdness

This one has potential dangers. There are a lot of negative connotations to shrewdness, so stick with me as I unpack it. Certainly, shrewdness can suggest a cunning, conniving, deceitful and devious person. But I believe shrewdness itself is contextual, a competency that in itself is not good or bad, but overlays character. To someone of honesty and purity, shrewdness can add impact to the good they pursue. To someone of rotten character, shrewdness can make their evil formidable.

The critical point for me is that on two occasions, Jesus tells his followers they should be shrewd. Because that point is worth unpacking, I will explore the Biblical view of shrewdness in another post.Okay, with that as a foundation, let’s look at the competencies within shrewdness. I’m essentially breaking down and redeeming negative traits like “cunning,” “conniving,” “crafty,” “calculating” and “conspiring”:

  • Strategery. I’ve adopted the term President George W. Bush coined to noun the verb strategize. There are two primary components to this quality:
    • Foresight: The ability to get up on the bridge and see the horizon in order to set the ship’s direction. This includes elements of abstract thinking, taking the broad view and not being bound to the current strategy.
    • Thinking and planning: The ability to anticipate and plan the steps and stages to get to that horizon, including anticipating and getting around perceived obstacles.

While few leaders may have both versions of strategery, both are useful elements of senior leadership, which mixes vision with implementation. And both can be noted early in young leaders. Look for those who are always asking “why?” and interested in context, the bigger picture. Look for those who are especially resourceful, who can negotiate tradeoffs or break down game theory. Yes, maybe there’s more to gamers than we give them credit for!

  • Street smarts. There’s an old military adage of disputed origins that was best summed up by Mike Tyson, “Everyone has a plan until they get punched in the mouth.” So, as important as planning is, the question is how you adapt and roll with the punches. Street smarts brings wisdom to ground level and includes the ability to intuitively read an environment, handle situations with common sense and find a way through challenges. For those working in missions or other expatriate settings, such savviness may equate to cross-cultural adeptness. Of course, those with street smarts don’t necessarily play by the well-established game rules, and therefore you can anticipate the friction between this person and a system-protecting manager.
  • Creativity. Creative people find a way to do what needs to be done, which involves considering alternatives, seeing opportunity and taking risks. They may have a comfort with uncertainty and a wide-ranging set of interests. In fact, the ability to think laterally or draw applications from other fields that haven’t been tried in this field before might lead to a reputation for being “offbeat.” The challenge for senior leaders is to notice those who may be on the fringes and invite them into the center in order to harness their creativity for the good of the whole.
  • Timing. Shrewdness comes with an uncanny sense of timing. The right idea at the wrong time is just as likely to fail as the wrong idea itself. Successful entrepreneurs and breakthrough leaders are opportunistic in the best sense of that word. So watch for people who have an intuitive sense of the proper moment for change. But recognize that, early on in a career, such people may lack the courage or support to act on such instincts. That’s where a senior leader may be able to provide a safety net.
  • Influence. The DISC test affirms Influence as a legitimate leadership style. Those who shape the environment and win people over have innate understanding of interpersonal relationships and high emotional intelligence. When skilled, these people can be very persuasive. Patrick Lencioni calls this working genius “galvanizing”: the ability to figure out the wins for others and rally others to act on ideas. While influencers can certainly fall into manipulation and deceit, there are all kinds of positives to this trait. Look for indicators of it, even the unskilled or abused forms of it, and tap those traits for good.

At the beginning of this month I had a chance to watch a bit of track cycling at the velodrome in Japan. I had no idea just how cerebral some of those cycling races are. The sprints are a cat-and-mouse game, sometimes going incredibly slowly and then opening up to a frenetic scramble for the finish line. The omnium, with its many ways to make points or avoid elimination, requires a mix of: strong, pre-planned strategy; keeping track of other competitors; street smarts; agile reactions; opportunistic timing and the cunning use of small openings. Watching the British rider Matthew Walls pull ahead and then hold off the opposition over the four events of the omnium gave me a vivid picture of shrewdness.

When Jesus said his followers should be shrewd in Matthew 10:16, he made an important pairing: “be as shrewd as snakes and as innocent as doves.” Manipulative, deceitful individuals are not harmless or innocent. But there is a shrewdness that’s rightly directed toward good, that comes out in good business sense and savvy maneuvering of a Christ-follower in this present age. That edge is something that helps in senior leadership, and the signs of its presence are evident much earlier if you’re alert for them.

So that perhaps brings me to the end of this series, unless I missed something. Now I want your input. What megacompetencies did I miss? What other early indicators should we look for in a future C-suite leader?


Megacompetency Series

Jesus is sending us out with the same advice he gave long ago, but we’ve ignored or misunderstood at our peril. It’s time to re-invest in shrewdness. How do you build expertise? By study and by practice. But it starts with a change of perspective.


Shrewd Series

What leadership traits then look like now: Servant heart

In this series, the challenge we’re considering: how could a mission organization identify potential C-suite leaders 15 years before it needs them? What competencies do you look for, and what do the early version of those competencies look like? I think this has relevance to other industries as well, because the competencies we’re considering would benefit every industry.

The working theory I’m exploring is that you should look for evidence of early indicators of megacompetencies. Last post, I covered the first megacompetency, resourcefulness. The second one I want to propose is:

2. Servant heart

There’s a glut of articles on servant leadership, so I won’t add to their number here. However, we’re talking about early indicators, and Robert Greenleaf himself said that the servant leader should be servant first. So it’s important to break down servanthood itself.

Early experiences shape a leader’s approach to problems, working with teams and handling of authority. The approach of numerous biblical leaders was shaped by years of serving, including Joseph, Aaron and Nehemiah.

Let’s park here for a minute before we get to the competencies. Attitudes and character are not the same as competencies. As I’ve written before, leadership training should never be given to someone who lacks character. Nothing builds character like serving, and nothing reveals character like being treated like a servant. A servant heart comes out in attitudes and attributes such as humility, selflessness and longsuffering (an archaic, but revealing way to articulate patience).

Now, those attitudes may not be evident in young leaders, because they are often developed by experience. How many brash, overconfident young people do you know who emerge from crisis, failure or loss with a greater maturity, self control and wisdom? The apostle Peter comes to mind. But there are some who are wired for service (Enneagram 2, for instance), transformed by the Holy Spirit or raised in conditions that hone early development of a servant heart.

But what makes servanthood a megacompetency? Let’s look at some of the specific competencies of a servant.

“As the eyes of slaves look to the hand of their master, as the eyes of a female slave look to the hand of her mistress, so our eyes look to the LORD our God, till he shows us his mercy.”

Think of period pieces like the TV show Downton Abbey or the film, Lee Daniels’ The Butler. Picture a banquet table, with beautiful table settings and guests seating arrangements carefully planned. The servants stand still on the periphery of a room, trying not to be noticed, but where are their eyes focused? On their master’s hands, looking for the slightest indication of need before it can be expressed. Servants are good listeners, empathetic, with high levels of awareness and emotional intelligence. My wife and I refer to this trait as “radar” and long to build it into our kids so they will notice a door that needs to be held for someone, a car full of groceries that needs to be unloaded, or a person carrying a heavy load that could use some help.

  • Attentive. This is related, but I want to list it separately to draw out additional competencies:  reliability, trustworthiness and diligence—to listen to, carry out and follow up detailed instructions. One way to describe this attentiveness might be to call them a student of their master or boss.

Attentiveness also touches on proximity. An attendant by definition keeps his or her position by the master’s side. In a 1990 study of successful executives, John Kotter identified one of the most important leadership development opportunities as “visible leadership role models who were either very good or very bad.” A young leader can draw his or her own conclusions from close experience with another leader, so back-stage access combined with attentiveness will accelerate a leader’s development.

  • Prescient. The best servants don’t even require an indication of need, because they know the need before it happens. They are prescient—but in the sense of having foresight, not clairvoyance. Through study and paying attention over time, they know how their master operates and what his or her preferences are. Early indications might be commitment, loyalty, curiosity and a deep interest in people.
  • Forbearing. Another archaic word with no modern equivalent. Collins Dictionary says, “Someone who is forbearing behaves in a calm and sensible way at a time when they would have a right to be very upset or angry.” A servant has to have thick skin. In The Butler, protagonist Cecil Gaines mostly succeeds at ignoring or shrugging off slights and racist comments made in his presence while maintaining a functional working relationship with eight successive presidents from both parties and a wide range of personalities. Yes, this characteristic becomes more prevalent with age, but not exclusively; well before he began working at the White House, Cecil Gaines—and Eugene Allen, the real butler his character  is based on—had gained these skills by growing up on a plantation.
  • Stewardlike. Chuck Bentley at Crown Financial Ministries says that, while there are behavioral characteristics in a steward, the definition is simple:

“A good steward is someone who doesn’t see their own life, money, and possessions as their own.”

It’s often been observed that renters treat property differently than owners. But stewards are qualitatively different. They see their role as caretakers of someone else’s property, company, organizational unit or staff, but treat them in the way they would if they were owners. In a steward, you might find early indicators of competencies like duty, resource management, resourcefulness, and employee care and development.

If you want to find a leader for the future, look among your servants. But you will have to look; the problem with seeing potential in servants is that they don’t stand out. They can get typecast and limited because leaders don’t see or allow for their potential. For many years I wondered how cupbearing could have prepared Nehemiah for a governorship, and I resolved that question in my blog post From “lording servants” to “stooping lords”—which is probably my most extensive reflections on servanthood and servant leadership.

Servant heart is important to cover before I get to the next megacompetency, because this one gets at issues of character. My next one is easily misunderstood, and I’ve seen very little written about it.


Megacompetency Series

What leadership then looks like now: Resourcefulness

So the challenge we’re considering: how could a mission organization identify potential C-suite leaders 15 years before it needs them?

I covered the first part of the challenge in my previous post. The second challenge is to figure out what competencies to look for, and what the early version of those competencies might look like. How do you spot this kind of talent? The mission leader who proposed this challenge had a theory that you look for evidence of megacompetencies. These are broad competencies that are themselves a collection of competencies. He believes that makes it easier to watch for and cultivate early indicators. 

I want to propose three over my next three posts.

1. Resourcefulness

In the book, Topgrading, Brad Smart explores the ruthless leadership theory deployed by Jack Welch at GE: grade your executives each year and cut the bottom performers. I am not a fan of that ultra-competitive approach, and Simon Sinek offers a blistering critique of such finite thinking in The Infinite Game. However, I find Smart’s exploration of the competencies of “A players” to be helpful. Number one on his list:

Resourcefulness refers to your ability to passionately figure things out, like how to surmount barriers… It is a composite of many [competencies]: Intelligence, Analysis Skills, Creativity, Pragmatism, Risk Taking, Initiative, Organization/Planning, Independence, Adaptability, Change Leadership, Energy, Passion, and Tenacity.

So, if you need resourceful leaders in the future, how do you spot these competencies now? They can be seen in the way kids play, in the way students juggle competing responsibilities, in the way young leaders approach challenges. As a matter of fact, resourcefulness can show up very early in life. For instance, consider Rex Davis. While his mother was showering, this 2-year-old grabbed the car keys, left their locked motel room, got into the car and started it up. Unfortunately for him, it was a manual transmission car parked in first gear, so when Rex started the car without stepping on the clutch, the car lurched forward—through the front wall and into the motel room. While police were investigating the accident, this “precocious” 2-year-old found the keys again and climbed back into the car. I suspect Rex Davis will be one to watch for the future.

But here’s the rub: early demonstrations of resourcefulness may look to managers like disobedience; not accepting a firm “no” and making an end run around the bureaucracy. Some of these unskilled expressions will be intensely frustrating to a manager who simply needs the job done. In those cases, it’s up to the senior leader to intervene and create appropriate expressions for those characteristics.


Megacompetency Series

What gets you there won’t get you here

11 years ago, the president of a mission networking organization approached me with an interesting challenge: He wanted to help the network’s member organizations develop candidates for the C-suite* 15 years from now. But how do you help mission agencies recognize high-level leadership traits early?

Now, if you’ve read What Got You Here Won’t Get You There, you know that many of the leadership skills and aptitudes that get you noticed or even help you succeed at lower levels of leadership are not the same as those needed for senior-level leadership. In fact, some of them might actually block your promotion path. So, if that’s the case, the converse might also be true: what gets you there might not get you here. What if the competencies that might make someone an excellent CEO, Senior VP or VP are actually skills that won’t advance your career early on? What if they’re not even appreciated at the lower levels in an organization?

What does a young person do with skills, interests or abilities that are not encouraged, or perhaps even suppressed? Some might hide those dreams, those desires for bigger picture thinking, those challenging questions. Others attempt to nip them in the bud, attempting to stifle the development of “negative traits.” In other cases, those traits become major sources of frustration—for the individual or for his or her boss.

Thankfully, Albert Einstein, Bill Gates, Winston Churchill and Abraham Lincoln emerged successfully from their early failures, losses and frustrations.

In other words, the ladder to high level leadership may not actually pass through typical lower levels of leadership. What if, instead of suppressing certain competencies, we drew them out and developed them independently of a young person’s current role, simply to prepare a future leader for the future? The working theory of the mission leader who approached me was that future C-suite leaders cannot be developed within the organization; in order to develop skills for a generalist leadership role, they need to participate in a cohort with others like them outside their organizations.

Think about your organization. Are you likely to encourage and develop C-suite kind of thinking and behaviour when it has no immediate benefit to the organization or the role that person currently fills? Do you provide outlets for these kinds of leaders? What could you do to ensure that their frustration doesn’t boil over and some other organization ends up benefitting from their leadership 15 years down the road?

But we’re getting ahead of ourselves. Before you can develop skills for the C-suite, you have to recognize those high-potential individuals in the first place. In my next post, we’ll look at the second part of this challenge: what do the early roots of C-suite leadership look like?

*The C-suite refers to all the “Chief” roles: Chief Executive Officer, Chief Financial Officer, Chief HR Officer, etc.

Megacompetency Series

Alive to the situation

I’ve seen some believers recently repost a story about a church that wasn’t able to meet together in their building, so they met at a local Walmart. Rather than celebrate with them this act of holy rebellion, I have some questions. Sure, it reflects a complete lack of understanding of the risk levels of worship and whether a church’s practices make a store or restaurant a poor comparison. But my concern is deeper: I wonder if anyone in Walmart that day was attracted to the gospel because of this improvised service. Was it the aroma of Christ to those employees and customers? Was that even on the minds of the church leaders?

My frustration during the second phase of this pandemic is that many churches are hyper-focusing on their rights and their comforts rather than equipping their people for these unique times. They’re focusing internally on whether and how they can hold services, when their congregants are lost to know how on earth they can live out the gospel within our socially-distanced, cancel culture. Few church leaders are speaking to how we can advance the mission right now in spite of, through and because of COVID.

I wonder if it reflects a mind block among leaders—something that is not limited to church pastors. Let me explain.

This is the greatest opportunity in our lifetimes for the Church. Rather than try our best to get back to the halcyon days of February 2020, we need to look for what doors God is opening right now. Churches need to realize this isn’t going away soon, and lesser imitations will only make people crave the old days, the old ways. Once church leaders cross the bridge in their thinking—that we won’t be back to normal on November 4, or even a year from now—then they’ll start seeing the opportunities. What opportunities? I’m glad you asked.

First, we have the same opportunities that the Church had in 1918-1920, when Christians died serving their communities in spite of risks of Spanish Flu. The parallels are clear. Governments today are following the same pattern of lockdowns, quarantines and masks. Churches had similarly-diverse responses: while some pushed back on religious freedom grounds, others got busy serving. These examples in Nashville, Tennessee, and in Pittsburgh, Pennsylvania, are inspiring: when in-person church services were shut down, Church of Christ and Episcopal pastors offered their buildings as field hospitals. A.B. Lipscomb wrote in the Gospel Advocate that the epidemic had “opened up a way for the enlargement of the sympathies of Christian people.”

In South Dakota, the 1919 conference of the Methodist Episcopal Church report notes:

Immediately after the conference last fall (1918), the churches were closed on account of the influenza, some for several weeks, and some for several months. This enforced vacation gave our pastors an unusual opportunity to minister to the people in their need and their sorrow. Almost without exception the pastors were alive to the situation and cared for the sick, carrying them cheer and comfort, and in hundreds of cases, burying the dead, some pastors conducting as many as 40 funerals during the ravages of this awful epidemic.

Probably 70-75 percent of the pastors or their families were stricken with the disease, but there was not a death in one of the parsonage homes in the district, and of the unusually large number of funerals conducted by our pastors during this time, it was most remarkable that our church members constituted a comparatively small percentage of the total number.

Capital Journal, Mar 19, 2020

Second, this is an enormous opportunity to adapt our model. I’m waiting for churches to begin truly innovating. In the early days of COVID, when churches had to scramble because they were suddenly locked down, there was some experimentation. Churches tweaked their practices out of necessity. But going to online streaming, virtual communion and squirting holy water isn’t really innovation; most of it could be categorized as lesser imitations of the original.

Let’s look at a parallel. To walk into most restaurants today is a depressing situation. Tables are marked off and furniture stacked in a corner. Hastily-improvised plexiglass screens are hung around the register, ordering counter or concierge desk. These adjustments have all the markings of an expectation that this is a short-term inconvenience. If restaurants in urban centers are struggling, you can imagine how challenging it is for an island setting, so imagine my surprise when my wife and I walked into The Groove Kitchen + Cafe in Mayne Island, BC last week.

The owner shared with us about how difficult the past few months have been for their business, and they almost didn’t make it. Hearing his story, I fully intended to tip well. So, when I went to pay and there was no opportunity to add a tip, I asked. He asked me, “What would you be tipping for?” They’ve reduced their services and costs so much that he believes tipping would be unreasonable. They’ve streamlined their staff from 14 to 2. No dishes to wash. All ordering goes through their website, with customers encouraged to order ahead of time and given the opportunity to eat on site, pick up the prepared order, or grab pre-packaged ingredients and cook the menu at home. All their seating is outside, and they used the inside space to launch a specialty grocery store for the items in their menu and ingredients unavailable elsewhere on the island.

The owner told me he wished they’d made these changes years ago. “We’ll never go back!”

Innovation is coming to our industries. If existing restaurants, stores, businesses and congregations don’t get there, new upstarts certainly will. We know the Church will go on for another generation, but it may not be traditional churches that do, or even church plants that do their best imitation of the the model that has been successful in the past decade. The question is who is going to get there first?

I submit that it will the leaders who stop lamenting the way church was done and seek out the new opportunities in this virus and ways to do things differently. They’ll draw the best ideas from other industries, and they’ll create some fresh interpretations of ancient practices. Some of these ideas will fail, but a new model will surely emerge from their efforts. Some of them will see the new version and conclude, “We’ll never go back!”

Pentecost: When Peter’s world changed

In my last post, I discussed how COVID has shifted our world fundamentally in the economy, the nature of government, the charitable sector and international relations. Into that volatile mix—and since I published that blog post—a new force for change is sweeping the U.S. and is spilling over to Canada and Europe: the deaths of Ahmaud Arbery and George Floyd have exposed faultlines around systemic, long-term issues of race and equality. The early indications are that long-silent voices have taken this moment to say, “Enough!” We don’t know yet how these protests will shift the direction already being set in motion by COVID. I think my thoughts here are still relevant.

My previous example of a change of eras might seem extreme; the tectonic shifts we’re facing may be big, but they’re existential and therefore much more difficult to define than a global flood. So let’s look at an example centered around the day of Pentecost we just celebrated: Peter in the first few chapters of Acts.

As a student of leadership, I’m fascinated by the transformation in Peter between his betrayal of Jesus and his emergence as bold leader in Acts 2. He’s just been restored by Jesus in John 21 and given a new commission to feed His sheep, but if he’s to take up the mantle of leadership, he feels lacking. So what does he do? 

First, he compresses a few years’ worth of Bible school into one month. Consider the following. 

  • We know Jesus has just spent 40 days opening his followers’ minds to the Scriptures and interpreting what the Old Testament passages said about himself (Luke 24:27,45). I suspect Peter was a sponge, soaking up everything Jesus could offer him.
  • After Jesus leaves the disciples, we know they spend their days in the temple, worshiping (Luke 24:52). And we know a group of them return to the upper room in Jerusalem, devoting themselves to prayer together (Acts 1:13-14). 
  • When Peter finally speaks up in Acts 1 and 2, the frequency with which he tosses out references to Psalm 69, Psalm 109, Joel 2, Psalm 16 and Psalm 110 reflect the way he’s used his time. He couldn’t just flip to the various pages in his Bible; he has likely memorized these passages after hours devouring the scrolls at a synagogue or the temple library.

Then in Acts 2, the day of Pentecost, it’s showtime. The Holy Spirit falls and gives the believers everything Jesus promised: power, gifting, a message and supernatural linguistic ability. With 3,000 new followers, Peter has to figure out what exactly Jesus meant when he charged him to “Feed my sheep.” What was their religious practice going to look like? There are no models for the Church. I’d be very surprised if Jesus spelled out to Peter what church governance and structure he should use. It’s up to Peter and his colleagues to contextualize. As they do this, the sand is shifting under their feet. Peter will have to draw on all of his preparation to meet the needs, challenges and opportunities that are on his doorstep. 

That’s what makes Peter’s era so relevant to leadership today. Let’s look at a few points of application we can draw out of these early days of the Church, as we consider our own place, on the threshold of the post-COVID world, and the frustrations spilling out on the streets. Maybe this is our day of Pentecost.

1. Establish patterns of discernment and attentiveness

There’s a sense of anticipation about Acts 1. Jesus said to remain in Jerusalem until the Holy Spirit comes. Jesus made it clear that Peter’s education would continue after Jesus’ departure, as the Holy Spirit would remind him of all that Jesus said and teach him all things (John 14:26). So the disciples position themselves in the familiar confines of the upper room. These first believers establish an early pattern of devoting themselves to prayer and fellowship (Acts 2:42), and the apostles will later commit themselves to prayer and the ministry of the Word (Acts 6:4). 

The combination of prayer and the ministry of the Word isn’t just about preaching; it includes searching the Old Testament Scriptures and finding application to their situations. That’s what Peter does in Acts 1 when he quotes two Scriptures to support his decision that they should replace Judas among the Twelve. He does it again in the next chapter when he interprets the Spirit’s work at Pentecost as the fulfillment of Joel’s prophecy.

In a conversation recently about these ideas with leadership consultant Jonathan Wilson  (read more at Lead by Soul), he told me:

one prepares for the future by understanding (or more accurately, discerning) the present. And that’s where Christians have resources that others don’t have, because not only can we do the necessary work of observing and interpreting the various socio-cultural and political dynamics unfolding before us, we have both the Spirit’s enlightening presence as well as theological tools of, e.g. thinking about worldviews and assumptions, about understanding needs, fears and desires, the way societies operate “in the flesh”, etc., that others don’t or can’t readily access. 

Rhythms of discernment and attentiveness are best established before crisis—when intentions are easily discarded and habits remain firmly in place.

2. Hold assumptions loosely

At first, the early Church seems to believe Jesus is coming back right away, perhaps based on Jesus’ ambiguous statements about his return (e.g. John 21:22). To me, that assumption best explains the earliest practices of the Church. They are continually at the temple, praising God (Luke 24:53, Acts 2:46). No need to work, but they do need to eat, so they start selling possessions (Acts 2:45). Their communal living and having everything in common sounds idyllic, but would not be a sustainable model for the future church. 

As each day passes without Christ’s return, the Church leaders have to deal with increasingly complex problems. They need to begin equipping believers for working and living in an increasingly-hostile environment. They shock the community by deploying church discipline (Acts 5). They are forced to find a structure that allows the movement to scale appropriately (Acts 6). They have to start establishing rules and order to these church services. This requires constant re-evaluation of assumptions. 

It’s the same for us today. Strategy and plans that were developed before the pandemic need a critical look to see if they’re relevant anymore. Activities need to be weighed against criteria, such as whether they’re essential to accomplishing the mission and whether they’re the best way to approach something in light of the new realities. All of these assessments start by holding our assumptions loosely, or even deliberately questioning them. 

Wilson says that this is the moment for organizations to use a

combination of strategy and agile methodologies to engage in adaptation and, even, eventually, self-reinvention. It’s actually too early to truly reinvent, as we don’t know what we’re reinventing for, but it isn’t too early to build the capacity and capabilities for quick adaptation that, coupled with the kind of “discerning the times” I mentioned above, equip an organization to reinvent over time.

3. Reframe setbacks as opportunities

The idyllic model for Church of the first few chapters of Acts is built around the favour of the people and the government (Acts 2:47). Persecution, on the other hand, is an external disrupter, scattering the believers. A Church that risked becoming insular and territorial is suddenly thrust into fulfilling Jesus’ mission in Acts 1:8—witnessing throughout Judea and Samaria (Acts 8:1-4). The movement continues to grow in the face of adversity. 

But these shifts bring new grey areas. Now the leaders of the Church need to either establish central control, managing the dispersed Church from Jerusalem, or embrace polycentric ministry, with multiple centres of influence. A combination of factors, such as a coming famine (Acts 11:27-30) and the killing and imprisonment of leaders in Jerusalem (Acts 12:1-5) invert power and allow the dispersed church to minister back up to the mother church.

What new things is God doing right now through COVID? What new doors is he opening that you never dreamed could happen? How do you reframe for your followers the setbacks we’ve faced? Shifting the narrative, and the thought processes behind the stories we tell, is critical to the path your organization will take: either merely trying to revert to normal or keeping the good things that have emerged while remaining open to new ways of structuring and operating for the future.

4. Never stand in God’s way

Then the Holy Spirit leads the Church to expand to include the Gentiles (Acts 10-11). Between a new satellite location in Antioch and Paul’s missionary journeys, a mixed church arises, based on a new identity in Christ rather than race, culture or caste (Gal 3:28). The church council meeting in Acts 15 is a pivotal moment in the Church as they decide whether they will truly become global or remain an offshoot of Judaism.

How does the Church respond? Look at the phrases I highlighted in the following statements and actions:

  • In Acts 10, when the Jewish-background believers are “astonished that the gift of the Holy Spirit had been poured out even on Gentiles,” Peter asks, “Surely no one can stand in the way of their being baptized with water. They have received the Holy Spirit just as we have.” (Acts 10:45,47)
  • When he faces criticism, he then asks: “So if God gave them the same gift he gave us who believed in the Lord Jesus Christ, who was I to think that I could stand in God’s way?” (Acts 11:17)
  • After Paul explains to the Council of Jerusalem that Gentiles are hearing and believing, James concludes they would not make it difficult for the Gentiles who turn to God (Acts 15:19).

All of these phrases are about control. When the Holy Spirit is moving, and your assumptions are challenged, it’s a great principle to not get on the wrong side of an issue if God is on the other side. Rather than standing on principles and trying to fit God into your dogma, rewrite your principles around the movement of God.

So here we are, just after Pentecost, facing an unknown future. What can you do today to prepare yourself for the ambiguity ahead, and the movement of God that seems to accelerate when we stand between eras? Through the help of the Holy Spirit, Peter and his fellow leaders got a lot of decisions right. I pray He helps you do the same.

A new world

It’s easy to look out the window and see a world where it seems nothing has really changed. Maybe we’ll soon be able to return to normal, right? For many of us, that’s our deepest longing. But I believe the profound change in four fundamental areas can’t help but lead to a deep, deep change to the world we’ve known:

  1. The economy. Most western governments have acted like they have unlimited bank accounts to roll out programs. How will they pay for it? With austerity? With taxation? Or printing money? Or further stimulus to speed up the velocity of money? How many quarters, or how many years, will this impact our economy, and what will the implications be?
  2. The nature of government itself. How much risk should the government protect its citizens and businesses from? How extensive a safety net is going to be constructed? How will governments use or abuse contact tracing and health tracking? What liberties will citizens demand back from their governments?
  3. The charitable sector. Giving has been or will eventually be impacted by unemployment, increased government handouts, the up-and-down stock market and the continued threat to vulnerable populations. For non-profits and charities, all of these factors are bound to affect current and potential workforce, as well as philanthropy and generosity. Likely, impacts will come in waves. Where charities fail, who will step in to meet needs and fulfill charitable purposes?
  4. International relations. Closed borders, anti-foreigner resentment, tracking of citizens, visa restrictions and localization are just some of the factors that will impact travel and delivery of services around the world. For an organization that engages in sending expatriate missionaries as well as contributing funds for local projects, our priorities and strategies may need to shift.

“These are unprecedented times.” How many times have you heard someone say that? How many times have you said those words? While this particular alignment of factors may be unique, it is naive to believe no one else has faced such profound levels of change. Over a few blog posts, I want to draw out some lessons from three biblical characters that I believe are relevant today. Today, let’s look at Noah.

In some ways, we’re in a similar place as Noah in Genesis 8:4. After he and his immediate family have been on the ark for 5 months, they experience a great grinding shudder as the ark beaches itself on Mount Ararat. The immediate crisis over, it’s now time to look out the window. The earth Noah is returning to is the same one he left, but it is now going to be unrecognizable. Everything has changed. 

Perhaps these changes will prove to have only short-term consequences; the land below our ark is still drying up and taking form. But I believe it’s more than that. The similarities we see between the world outside our window and the world we left in March are only surface-deep. If we don’t prepare ourselves for what’s changed, we will miss opportunities as leaders. Here are a few thoughts.

1. The next six months will be a slow and often-frustrating re-emergence.

Land! I can imagine Noah’s eagerness to get off the ark. But the beaching of the ark was just the first step of restoration. They had to wait for the water to recede: to see the tops of the mountains, for the land to solidify, for greenery to emerge. Until that happened, they stayed in their lockdown. You know how long that was? Another 7 months and 10 days. I can’t imagine the patience that took!

As provinces and states are rolling out re-opening plans, each of our experiences across North America will look different. There will be inequities, delays and setbacks that test our patience, our contentment and our ability to follow those God has put in authority over us. Those we lead will need help with those frustrations, even as we struggle with our own responses. 

In a recent Zoom call with other leaders, one suggested that we haven’t faced our real leadership challenges yet; the next phase will require much greater leadership than the crisis phase. Ahead of us are many gray areas, many consequential decisions, and many existential choices that will redefine our ministries, organizations and businesses. But he also specifically mentioned navigating a world that is polarized and splintering, and a Church that is too quick to embrace conspiracy theories. He was considering how to proactively prepare his staff to be discerning without assuming they’ll take the wrong path.

2. This is not a blip that we need to survive; it’s a re-ordering of the way things have been. 

Whether you work for a for-profit or non-profit, your mission and vision are still relevant, and you have work to do. But strategy and plans that were developed before the pandemic need to be weighed against criteria to see whether they’re essential to accomplishing the mission and whether they’re the best way to approach something in light of the new realities.

Some observers are saying that the quicker organizations can throw out previous assumptions and strategy and develop new strategy consistent with who they are, the better they will be positioned for success. There are new opportunities coming that were not even possible a month ago that we need to prepare for. My fear is that my organization will fill our plans and budgets with activities that are based on old assumptions and leave no room to develop new ideas that take advantage of opportunities that arise. That’s where leadership is required. 

3. New realities require different competencies.

There’s no indication in Genesis of what Noah’s competencies were before God asked him to build an ark. Think of the competencies required to build such a large sea-going structure. Think of the entirely different set of competencies required to manage a floating zoo for a year. Think of those necessary to re-establish infrastructure, cultivate the land and defend from nature in the new world. Individuals have competencies, and teams have collective competencies. A team, and a leader, must ask whether the competencies that served well in the past are still relevant for the context they will face in the future.

It may require a restructure to make that shift, but it’s also possible to pivot, as Moah and his sons did. For instance:

  • At the 2008 Catalyst conference in Atlanta, Andy Stanley shared a question he considers on a regular basis:

“If we got kicked out and the board brought in a new CEO, what would he do? Why shouldn’t we walk out the door, come back in, and do it ourselves?”— Only the Paranoid Survive, Andy Grove

  • John Pellowe, president of the Canadian Council of Christian Charities, says his secret for serving in the role 17 years is self reflection. Every five years he asks himself what the organization needs for the next five years, evaluates whether he fits the criteria and then creates a personal and professional development plan to reinvent his leadership to become the leader the organization needs. Read more of his thoughts about Keeping your leadership fresh on his blog.

What kind of competencies do we need right now for this uncertain future? I’m going with futuring, forward thinking, asking good questions that challenge assumptions, performance management and metrics. Let me know if you have some others to add to that list.

Rest assured that, if you are in a leadership position, it is by God’s design. You may not know what to do—there is no model for the circumstances we’re facing—but He who put you in your position will help you as you call on him. God bless you as you lead in these extraordinary times. They may not be unprecedented, but they certainly demand leadership!

Resetting Missions – Fifty years behind

As I mentioned before, I recently attended the RESET conference in Arizona. My expectations were probably set too high, as the lead-up was fantastic.

  • Regional dialogs unearthed some really radical ideas, such as a proposal that mission agencies drop their own HR departments in favor of a single non-profit that provides those services. It was clear to all of us that there’s just too much redundancy.
  • The case statement drew from Ramo’s book, Age of the Unthinkable. I’ve blogged enough on that book that the author is still showing up in my tag cloud in the right column of this blog.
  • We knew going in that the two host organizations, The Mission Exchange (formerly EFMA) and Cross Global Link (formerly IFMA) were very likely going to end 50 years of talk and finally merge into one organization representing missions in North America. What a great model for the rest of us!

So those lofty expectations doomed me. I found the sessions somewhat flat in comparison. One tweet resonated with a number of us after a speaker proposed a list of changes for world missions: “This would have been great if we were talking about it 50 years ago.”

Then this week I discovered the speaker who should have been there. To their credit, the organization that introduced futurist Dr. Jay Gary to me was The Mission Exchange, the same organization that introduced me to Ramo and hosted the RESET Conference. Unfortunately, their webinar yesterday didn’t get the platform the conference would have given him. Dr. Gary is a professor with Regent University’s Masters of Strategic Foresight program. Just the name of that degree makes me salivate…

I’m only just beginning to unpack what Dr. Jay Gary recommends for the mission world in his article, “Toward the Great Work.” Here’s an example:

Protestant World Missions practitioners are fifty years behind awakening to this Great Work, and will likely have little leverage in leading our world to safety, contrary to the Wisdom of Jesus. This is a sober fact that evangelism has become reductionist, and merely focused on the after-life, not this life, contrary to what Jesus did for his generation. We must listen to the late missiologist David Bosch and learn how to transform mission.

For those of you who attended RESET, imagine a speaker lineup of Cobie Langerak, Tim Breene and Jay Gary. For those gifted with Futurist strengths, you’ll love the following collection of articles:

Strategic Foresight: Looking to the future to plan today

The future of Business as Mission 

15 Provocations from the future 

Trends and Technology Timeline 2010+ (the London Underground-inspired map above)
I need to go read some more. I just had to get this posted so you could join me.

Manage the moment

In regards to time, the least-inhabited place is the present.

A week ago, while attending a small church in Cary, NC, I had an unexpected privilege of hearing a sermon on Ecclesiastes 2 from a guest preacher, Jason Miller, an English professor at N.C. State. He continued a theme from our road trip, making some excellent points about living in the present. I want to share a few of his thoughts and add my own, drawing from my inner futurist.

Miller’s point was that we spend so much time consumed by our past or planning for the future. We forget to enjoy the moment we’re in. Instead, he urged us, consume the present.

I think that’s why I don’t like photography. Funny for a graphic designer to say, so let me clarify. Don’t get me wrong. I love looking at great photographs. I’m in awe of photographers and photojournalists past and present, from Ansel Adams, Robert Capa and Cornell Capa to Dave Crough, Jon Shuler and Mo Sadjapour today. I love looking at the incredible moments in time captured by a master. I just don’t want to be the guy behind the lens. Why? I simply would rather live in the moment and capture my own mental pictures of the present than lose out on an experience because I was trying to capture it for the future.

Let me give you an example. A colleague gave me a great piece of advice the week before my wedding: remember that moment when you’re standing at the front and first see your bride appear through the doors in the back of the church. That mental snapshot is seared in my memory today. It took my breath away.

Benjamin Franklin's bifocalsAs I was listening to Professor Miller, the metaphor of bifocals formed in my mind. The beauty of Benjamin Franklin’s invention is that you can keep an eye in two directions. One lens focuses ahead while the other focuses on the foreground. That’s how I want to live: with one eye on the future while maintaining one a gaze on the present. I have to know where I’m going, but I also want to consume the present.

I ran into this principle the week before in Norfolk, where we spent some time with a Commander in the U.S. Navy. He has authority over all the aircraft in the Navy, responding to crises like Libya by pulling the resources needed from their normal assignments, wherever those might be. He told me he’s currently working on two-year planning. “How can you plan two years ahead when there’s always a crisis that derails your plans?”, I asked. His response was pure military; he quoted Eisenhower:

Plans are useless, but planning is indispensable.

Planning is like a good pair of bifocals. If you can’t toss the plan when the present interrupts, you’ve missed the point.

On our road trip, Becky and I listened to a Michael Connelly murder mystery. One of the lines the FBI uses in training new agents is “Manage the moment.” It’s more than a law enforcement principle; it’s a leadership principle. While not undermining the importance of planning and preparation, it acknowledges that the situation is never as ideal as our planning. You have to manage what you’re given.

What the Middle East uprisings have to say about leadership

This post is going to be about my questions rather than my thoughts. Pick a grouping or a specific question and give me your comments on this subject, okay?

Like many of you, I’ve been following with interest the successful, peaceful revolutions in Tunisia and Egypt. Success there has created a template for uprisings in Bahrain, Yemen, Morocco and Libya. There are reverberations in numerous countries, including Iran, Jordan and China. Various dictators are considering how to respond, afraid of losing their positions and maybe their lives.

So, what can we learn about leadership from these world events?

First, what happens next when a leaderless group takes on an autocrat? The news has been asking who the government, or the military in Egypt’s case, should negotiate with. But does a leader eventually have to emerge from the egalitarian masses? I haven’t read The Starfish and the Spider. Anyone who has, feel free to give your predictions and thoughts.

Second, we can all agree that some of these leaders need to go. But there are a lot of influential forces, some of whom have been vocal in seeking regime change, who would like to benefit from the tenor of revolution. What happens when some of the more benevolent leaders go down? Does social media-stirred revolution maintain an ethical leaning? Will it always lead to replacing “bad” with “good”? What happens when al Quaida figures out how to steer the masses toward their ends?

Third, in The Age of the Unthinkable, Joshua Cooper Ramo questions the very foundation of the idea that has shaped American policy for decades: democracy equals peace. Will this move toward democracy bring more peace to the Middle East? I remember a documentary on the Colombian drug scene that depicted the anarchy resulting from an autocratic cartel member being taken down. Is it better to keep the evil you know?

Fourth, given that leaders don’t need a title to lead, what can we learn from the autocrats’ struggle to hold onto positions? What are the implications for leadership in the future with a populous so empowered by cell phones and the internet? Can any totalitarian regime keep enough fingers in the dam to hold onto power?

My read: we’re in the middle of a dislocation of epic proportions that will rewrite the Middle East, that will rewrite leadership textbooks and will rewrite military and public affairs strategy. What’s your read?