Fashion the right people from the team you have now

We’re continuing the idea that the wrong people can become the right people within the right culture, so take a look back at my previous post for the introduction. Now I want to ideate around the how.

With passion and a bit of conviction, I started drafting this blog post, but I’ve wrestled with it for at least five years. My first question was whether these ideas could actually work. I haven’t been entirely successful with my efforts, but I have seen each of these methods work in at least one person or team I’ve led, so I’ll share from personal experience where possible. My second question was how to talk about these situations while still honoring the people I have worked with. I trust I’ve walked that wire appropriately. 

This post is a bit long, but I want to unpack some practical ways you can use to put this idea into practice.

1. Change the context, change the person

In Topgrading, Brad Smart offers a warning about recruiting a high performer from another company, because you’re extracting her from the team and context that made her successful. So doesn’t it stand to reason that some people might be viewed negatively or perform poorly because of the team, systems and environment they’re in? Change the circumstances, and you may get a very different result. Why couldn’t you build a winning team by intentionally developing a new context around some high-potential but underperforming team members? 

A number of years ago I took over a sales team like that. I could see their potential, and their frustration and discouragement. I was convinced that, with a bit of work to advocate for their concerns, introduce servant leadership, and get them supporting each other, they were capable of delivering fantastic results. I didn’t know their core business, so there was no danger of me telling them how to do their jobs. I simply changed their environment. I worked for them, and morale and teamwork improved dramatically. They had a record-setting year.

2. Trace systemic causes

As I’ve described in this blog before, I have my own experience with working in a challenging environment… and contributing to that environment. I don’t point fingers, because I became a poor follower and poor performer. But that experience didn’t prevent a senior leader from taking a risk on me. He saw enough to invite me to work for him. His example has shaped how I view staff. Ever since, I’ve kept an eye out for opportunities to pay it forward. 

Sometimes when I hear of an internal staff member whose career path is floundering after a poor annual review, I will still consider him for a transfer into an open role. There are pretty good cost reasons to retain existing staff rather than start fresh. Here’s what I look for:

  • I try to read between the lines to see potential, as this senior leader did with me. 
  • I look into the circumstances—reading subtext in the annual review or finding oblique ways to explore the candidate’s team—and try to determine what other factors might be at play. 
  • I look to see whether his resume shows examples of past success and what might have contributed to those successes.
  • I consider whether the good or bad results were in part a product of the team he was in, or the style of supervision, or his working environment. 

If the setting I can offer resembles the ones where he has thrived, can I accept the risks of it not working out? 

3. Look for aptitude and attitude

Someone who has gone through a difficult experience will obviously show grief, sadness and anger over the experience. Negative attitudes themselves are not necessarily a deal-killer, because the person may have reason for that negativity. Perhaps she has been silenced, or overlooked, or passed over, or had too many supervisor handoffs. Unless that negativity has metastasized into bitterness, she may be able to turn things around. 

The primary criterion is this: has this person owned her part in her failure and made it a learning opportunity? Indicators of ownership include a commitment to reflection, acceptance of blame and expressions of regret over personal actions. You should also look for signs of hope. In Creativity, Inc., Ed Catmull suggests a couple of indicators that a person can make the shift. With one influential staff member at Disney Animation, he looked for “intellectual curiosity and a willingness to remake [her unit] in a different image,” along with an ability to think in new ways about her job (p160). It took time, but she was able to turn the corner.

With evidence of indicators like those, I occasionally take a risk on someone that others have written off.

4. Signal a change

Culture is notoriously difficult to change. But sometimes it only takes a small catalyst to make a dramatic change. It’s like the characteristics of yeast; the Apostle Paul pointed out that a little affects the whole lump of dough (1 Cor 5:6, Gal 5:9). 

I heard a recent example about an employee-owned airline, with an incredible culture, that merged with another airline. They inadvertently introduced some cynical yeast. The new employees began openly questioning the motivations of the company’s leaders, and it soon infected everyone. Loud whisperers, those who tend toward suspicion, or those who repeat every negative thought can bring the team down. 

Let me also add prima donnas who deliver results but poison the culture by failing to see their success as a team effort and demanding exceptional treatment. I once heard Dave Ramsey share how he told his best salesman, “The next time you’re late to work, bring a box.” When the puzzled man asked why, he responded, “So you can pack up your desk.”

The good news is that it doesn’t take much to send a powerful signal to the rest of the team. I’ve seen the extra spring in a staff member’s step when I released a longtime staff member from the team—someone who had been a thorn in her side, who seemed to get away with bad behavior. This reckoning signaled a change. The fact is that if you keep someone who is flaunting the rules, you’re likely to lose someone you want to keep. 

5. Plant a catalyst

If one or two wrong people can ruin a team, could it work the other way? Bring in one or two staff who exemplify the desired values to try to influence the entire team. However, it would be easy to lose new staff to the dominant culture, so this path only works if you protect them. I’ve seen this happen with young leaders, when the president backed them and provided a direct line to bring him their frustrations. Your backing should be consistent, but it may also need to be conspicuous; you may need to offer both carrots and sticks to those who would hammer down the nail that stands up.

Remember that some leaders are less visible, influencing from the back. So either a positive catalyst or a bad apple might not be the most obvious, up-front staff. It might be far more effective to drive change obliquely through a back-row leader.

And here’s a radical thought: What if you could win over your biggest existing critic? When Catmull and Lasseter went to Disney Animation, they identified a few surprising catalysts within the existing team: an HR director “steeped in the old ways of doing things” (p160), the head of a competitive division set up to leverage Pixar’s intellectual property (p160) and two people who had been let go by the previous leader (p167). All four already had influence, and when they started supporting the new direction, there was instant credibility.

How many staff would it take to create a tipping point for change? McKinsey & Company says it can take as few as seven percent of a team to drive a change. I would posit that a few of the right people can hit above their weight in moving the rest of the team.

6. Create pairings

Like a wine or coffee, where the notes are drawn out by the right food pairing, people can draw out the best or worst in each other. It’s about matching. Catmull says, “Even the smartest people can form an ineffective team if they are mismatched. That means it is better to focus on how a team is performing, not on the talents of the individuals within it.” (p 53)

Don’t think melody, but harmony. Cultivate diversity of viewpoints, because the wider the range of skills, experience, perspective, the more effective the blend can be. Then balance tensions, not letting one viewpoint win out, but highlighting and managing differences and strong opinions. 

How do you find the pairings? Watch for unexpected symbiosis between individuals, or better results when certain people work together. You can also get to know your people and learn their strengths, weaknesses and biases. Where a weakness is identified, how can someone else’s strength, or a combination of strengths, compensate? If you don’t have that strength in your team, it might provide a focus for your next catalytic and strategic hire.

Conclusion

So did it work for Ed Catmull? Shortly after he brought in his values and systems and made a few strategic staffing decisions, the Disney Animation team began an improved trajectory that led to two #1 films: ”Tangled” (2010) and “Frozen” (2013). Rather than replace the existing staff to accomplish this success, Catmull proudly says the studio ‘was still populated by most of the same people John [Lasseter] and I had encountered when we arrived'” (p170).

People are not pawns to be moved around or downgraded. Do we believe in people? Do we love people enough to try to draw out their best and have patience with them as they adjust? Do we use failure as an opportunity for learning? And when people are not performing, do we try to change their setting to give them every chance of success before assuming we should let them go?

Let’s make this a conversation. Do you agree or disagree with this line of thinking? Leaders, what has worked or not worked for you as you shift an existing team?

An over-inflated sense of readiness

I was listening to a webinar last week that misrepresented itself and turned out far less useful than advertised. Not an atypical experience; webinars too often devolve into infomercials for the presenter rather than designed for the audience. I recall the words of an old boss. Joe Ledlie used to insist that you have to add value to any piece used to sell your company. If you add value for the recipient, they will listen to your message.

What saved the entire webinar for me was one question raised five minutes from the end. “What do I do with a young person who has an insatiable hunger for a leadership position and incredible impatience with taking the steps to develop?” Given the way my ears perked up at that question, I should have caught more of the presenter’s response. The one phrase that derailed my mind was his characterization of “an over-inflated sense of readiness.”

Have you ever encountered this phenomenon? I’m all for young people stepping into leadership, but too many want to reach the goal without putting in the hard work. Reality TV probably feeds this desire for instance gratification. Young people today would rather be Kelly Clarkson than the Beatles, who Malcolm Gladwell claims put in an estimated 10,000 hours of hard work in Germany before ever making it big.

So, let’s unpack this issue a little bit. First, why do we need young people in leadership? I’ll address that here. In my next post, I’ll argue the other side.

I think organizations are served well by a variety of viewpoints. Ethnicity and gender are two principle means of achieving that diversity, but recognizing that it’s not the skin that’s important, but the unique vantage points their unique experience brings. However, there are a few more elusive forms of diversity, such as age and a fresh set of eyes – someone who comes from outside the organization and lifts the organization out of its rut. Both have expiration dates.

Age diversity incorporates several desirable characteristics:

  • generational viewpoints
  • ability to understand the culture
  • technical savvy
  • coachability
  • open mindedness
  • willingness to risk
  • energy
  • curiosity

I think ability to understand culture and technology has parallels with ability to understand and speak languages. Social media is not my first language; I’m probably a 1.5 generation. But computers are my first language. In contrast, my parents use computers like it’s their second language and find social media completely unintelligible.

The goal isn’t to ditch one generation in favor of another, but to have all working together to create a rich tapestry of perspectives. You therefore need both on your leadership team. If you have a couple of older sages, you can afford to take a risk on a couple of young, energetic change agents. I’ll go ahead and say it: most organizations and businesses take too risk-averse a line when it comes to inviting young people to the leadership table.

Cameron TownsendWhen I look at Wycliffe and wonder how we could ever turn the keys over to a young leader, it’s helpful for me to remember this picture. Our founder was in his twenties when he had the audacity to think he could start an organization that would take on translation for the remaining language groups.

Falling ability

When I was learning to ski back when I was in high school, I was taught that the most important thing to learn is how to fall well. Now, there’s two ways to judge quality. When you’re on the ski lift, and you see someone wipe out spectacularly below you, you judge a good fall by factors like whether both skis and poles separate from the individual, what body parts hit snow at high speeds, number of twists, etc. When you’re the one falling, you use different parameters. You want to fall in such a way that your skis don’t twist and cause knee damage, that you don’t hit stationary objects, and that you are able to get up again. During the recent Olympics, we saw some people who knew how to fall. Do you remember Anja Paerson, the female downhill skiier who crossed the finish line on her face? She ended up getting bronze two days later. That was someone who knew how to fall.

I think what Michelle Braden would tell you is that leaders need to know how to fall. They need to be able to get back up, stiff and bruised as they are, and try again. When gauging leadership potential we need to consider, What is a young person’s ability to fail and then recover again? Do they understand how to do that? As I think about her question, “Do they understand the process to recover from failure?” I suspect most organizations don’t have any kind of articulated process for that. What they have instead is a track record. I heard recently about an executive in Orlando who very publicly blew it in managing a division of the company. The CEO took him under his wing and gently restored him and built up his confidence again. He is now CEO of a division of that company. How many people in the company watched that happen? I guarantee you there are leaders in that company who have followed that same model to restore others. And I guarantee you the young leaders and aspiring leaders in that company noticed.

So, I think there are three points that are worth discussing. First, stop and ask yourself: What is your organization’s track record for recovery from failure? What can you as a leader do to change or build on that track record?

Second, as established leaders, keep your eye open for failure. Look for young people who show fortitude and resilience in failure. We can look for those who can take the heat and handle pushback. We can look for those who can stand by a decision that blew up on them and not make excuses. We need to be quick to come alongside them and not let them stay down too long.

Third, take a moment to think: What was your first big failure? What lessons did you learn from it that you still apply today?

I like to warn graphic designers that a day will come when they would cost their company money because of a bad decision. If they are lucky, it will only cost the company hundreds. My first big mistake cost my company a couple of thousand. I remember getting the bank stationery back from the printer and picking up the first sheet of letterhead. It felt like it was printed on copy paper. I got a big knot in my throat. I had to go to the namesakes of our public relations firm and own my mistake — that I had trusted the recommendation of our print broker without verifying the paper myself. We of course reprinted the job. That situation ended up breaking my relationship with the printer that we had used for years, and I probably could have handled that situation differently. My boss never complained about the cost. But I’ll tell you this: I worked harder at my job after that point. I swore I would never disappoint my boss again. And to this day, I trust my vendors but verify everything.

Failure is great leadership development… if you know how to fall well.

Gifted to lead

Let me loop back and unpack one of Tim Elmore’s seeds: leadership gifting.

In my experience with the Threshing Floor, I’ve seen all kinds of potential in leaders. Leadership is seldom positional at its beginning, though I’ll grant that some didn’t know they were leaders until they were thrust into the deep end. More often, the thing to look for is an interest in, gifting for or calling to leadership. I blogged on the subject last year, focusing more on interests and abilities.

But how do you identify leadership gifting? What are its earliest seeds? Does someone who’s gifted necessarily know it? In my experience, they don’t always know it, and it takes someone alert enough to recognize the signs. To show a lot of patience with a young person who asks lots of questions. To allow failure — even encourage it — in someone who shows a lot of initiative and then take the time to debrief and stir them to try again. To spot a learner who’s unafraid of feedback or even seeks it, and then to reward it with well-thought-out, specific feedback.

I remember a few years ago I sought out the opportunity to work with a collection of individuals that was discouraged but talented. When I considered taking this position, I looked specifically at one young leader who had a huge amount of passion and an amazing ability to encourage others, but for some reason rubbed some people the wrong way. He had a reputation for success, but was sometimes too quick to make an end run if he ran into an obstacle. I think it’s safe to say that some in leadership considered him a thorn in their side. Yet when I moved on to another position, his potential won out; he ended up moving up to take some of my responsibilities.

At one point I sent him to a week-long leadership event that utilized an anonymous 360 review. I decided to be very specific in my feedback, believing that to move to the next level there were some things he needed to work on and sensing that he would approach this opportunity with a hunger to learn. In talking with him afterwards, he thanked me for the feedback and suggestions I had made. He knew exactly which comments came from me. Why? Because he knew I would always be completely honest with him, and my comments stood out among the feedback he’d received.

Now, this was an individual who knew he was a leader. I’d love to hear your stories about how you spot leadership gifting in someone who doesn’t recognize their gifts.

Motivated enough

The third item on Steve Moore’s list caught my attention. It reminded me of an essay by Reidy Associates on Encouraging Reluctant Leaders that explored the reasons leaders don’t step up, blaming the “hero myth” for a lot of the damage. Reidy starts with a quote from Jerry Garcia:

“Somebody has to do something and it’s incredibly pathetic that it has to be us.” We don’t have to have all the skills, all the answers. We don’t have to have it figured out better than anyone else. We do need to see something that needs attention and be motivated enough to organize a response.

Let me repeat that last statement, because it’s as good a definition of leadership as I’ve heard in a while: someone who sees something that needs attention and is motivated enough to organize a response. As Reidy points out, many get into leadership out of necessity. “Action occurs when motivation is stronger than resistance or reticence.”

Let me give you a personal example. Over the last ten years, I noticed a number of incredibly-gifted young leaders suddenly decide to leave our organization. These were people that I was looking forward to serving shoulder-to-shoulder with, long into the future, and they were suddenly gone. I realized that if our young leaders didn’t stick around, we wouldn’t have the leadership we needed to see our vision completed.

It certainly wasn’t my responsibility, but someone needed to do something about it. As no one stepped up, my desperation grew. About three years ago, I decided to send out a pact to all the young leaders I knew. It contained four points:

  1. We will practice leading. We commit ourselves in community to develop and use that gift where God has placed us. “If God has given you leadership ability, take the responsibility seriously” (Rom 12:8).
  2. We will be not be disqualified. We hold ourselves to a high standard of godliness. We will hold each other accountable for our actions. “Otherwise, I fear that after preaching to others I myself might be disqualified” (I Cor 9:27).
  3. We will step up. We will develop our gifts by accepting appropriate positions of responsibility and authority. We will encourage each other to consider new challenges. “If someone aspires to be an elder, he desires an honorable position” (I Tim 3:1).
  4. We will not give up. Working as younger generations in a Boomer environment, we know we will get discouraged at times. We will not give up without consulting with one or two other colleagues for encouragement and prayer. “Don’t let anyone think less of you because you are young. Be an example to all believers in what you say, in the way you live, in your love, your faith, and your purity” (I Tim 4:12).

We began the Threshing Floor community as a lunch discussion group, and it has since expanded to Facebook. In the three years since we began meeting, I’ve had eight conversations with people who approached me and said, “I promised I’d talk with someone before I did anything…” and then went on to share their frustrations. Only one regular Threshing Floor participant has left the organization.

It’s not just a Wycliffe need. When Steve Moore taught that breakout session on supporting young leaders, he struck a chord. At the end, a young African American lady from another mission was in tears as she said, “I’ve been so hungry for this kind of thing.” She confessed her frustration at being overlooked because of her age and her gender. That was the moment I realized that I’ve only scratched the surface with the breadth of these issues.

Back to the topic at hand. My road to leadership development started three years ago when I saw an unmet need, and I had to do something. The need isn’t gone; if anything, I’m still learning how big that need is.

The seeds of leadership

What should we look for in a potential leader who has not emerged yet?

Last year, Steve Murrell posted Tim Elmore’s list of traits he looks for in those he seeks to train in leadership:

  • gifted to lead
  • influential with people
  • fruitful even before they have a leadership position
  • trustworthy in small things
  • serving in some capacity already

This a a great starting point. The first one is a bit nebulous and probably becomes evident only as you look at the other bullets. The last three are certainly related. The idea is that leadership is scalable. Someone who uses relational and spiritual authority to bear fruit without the position is likely to be even more effective once they have positional authority. Jim Collins says as much in his monograph Good to Great and the Social Sectors. So look for fruit, even in the smallest things.

I’m intrigued by the sports management business. Trades, drafts and coaching hires are compelling to me, because general managers are searching for hidden gems. You’ll often see a general manager trade “too much” for a pitcher who was average in the minor leagues or who had a losing record with another team. It’s evident that they see something they can work with in the middle of failure. That’s the job of an established leader: to mine for talent among those with less experience.

When you think of potential leaders in your setting, what are the seeds you look for?

Romans 12 – self awareness

3 Because of the privilege and authority God has given me, I give each of you this warning: Don’t think you are better than you really are. Be honest in your evaluation of yourselves, measuring yourselves by the faith God has given us.

It happens every year. A young lady shows up on American Idol, sings her heart out… and the judges cringe. When someone informs her that she’s bad, she appears genuinely shocked.* Why? Because her entire life, she’s been told that she can sing. She has never received honest feedback until Simon Cowell.

* Go with me here. I know it’s all rigged.

Do you have a Simon Cowell in your life? Okay, bad example. Do you have someone in your life who has the privilege and authority in your life to tell you the truth? Paul had the ability to say this to the Roman church because of his role as spiritual father and apostle. Perhaps for you it’s a pastor or mentor or Proverbs-worthy friend, but you need people to give you an honest assessment, particularly as you move up in leadership.

What if you’re not really as good a leader as you think you are? This is a tough question, so take a minute to think about it.

I’ve read many times that when a superstar executive is plucked from a team by headhunters to fill a new leadership position in another company, they can’t reach the same success in the new setting. Why? It’s the drumbeat I’ve been saying for some time now: leadership is contextual. You are likely only as good as the team you’re surrounded by and the ideal match of your abilities to the challenges and opportunities you’re facing. Before you take credit for things that God has given you, read Daniel 4 as a warning from King Nebuchadnezzar.

I believe self-management is the first requirement of leadership. The Bible is clear that if you can’t lead yourself, you can’t lead others. The first step, then, is to know yourself. Know what you’re good at and what you’re not. Leaders have as few blindspots as possible and know their weaknesses well so they can lead to their strengths and staff to their weaknesses. But it’s true that the higher you move up in leadership, the more difficult it is to keep from living in a coccoon. There’s no one to tell you the truth, and it’s difficult to stop believing your own press.

The sticking point in these verses to me is that line, “measuring yourself by the faith God has given us.” What does that mean? For starters, if faith is the assurance of things unseen, then our plum line is not anything readily apparent to us. It’s not the media or our kiss-up friends. Our plum line is how God sees us. He’s the one who can see our insecurities and our coping mechanisms. He’s the one who sees past our false bravado. He’s the one who sees how our “courageous decision” was really just a guess, and this time it worked. He knows all that… and more.

Yet he also knows our full operating potential, because he’s the manufacturer. I think God believes in us. When we consider others better than ourselves and are quick to give credit to others for the success we enjoy, I think we’ll uncover a lot of the potential he built in.

Matthew Henry has a great admonition to sum up my last two posts (and this is a nice counterpoint to my recent posts on ambition):

We must not say, I am nothing, therefore I will sit still, and do nothing; but, I am nothing in myself, and therefore I will lay out myself to the utmost, in the strength of the grace of Christ.

Why reluctance part 1: fear of failure

I’m back after a short absence. I’ll try to be more timely in my blogging again. Over the next few posts, I want to go back to the reluctant leadership idea. In particular, what causes reluctance to step up?

I suggest there are a number of reasons. Perhaps the foremost is a fear of failure. Young people with potential for leadership need to be identified early and mentored. Part of the strength of the mentoring relationship is the commitment between mentor and mentee – a commitment that can be the difference in a young person stepping up.

They say delegation without support is abandonment. Well, it’s the same with mentoring. Even if the mentee seems ready, that commitment may still be the lifeline. Throwing a young leader into deep water before they have the tools to swim will only reinforce their deep-seated fear that they weren’t really able to do the job. When failure happens, as it certainly will to some degree, how will they handle it? Often, it sets Gen-Xers back for years and causes them to flee responsibility at least until the setting seems right to try again.

A young man knocked on my door one day. He hadn’t shown interest in the Threshing Floor when we first started it. I suspected he had leadership gifts, but he’d actually moved downward in the hierarchy at Wycliffe since I first met him. Recently, however, he had showed glimmers of interest. He came to our group with his Gen-X supervisor, and now he was at my office wanting to talk. He said he’d been talking quite a bit with his boss about leadership and she suggested he might get a lot out of The Threshing Floor. After being around other young leaders, he was so excited and wanted to soak up all he could. He unfolded the following story.

A few years before, he’d been put into a position of leadership with the promise that he would be mentored by his predecessor for two years. But within 6-9 months in the position, the mentor left him due to various reasons and eventually moved to another position. This young man quickly became overwhelmed and asked to move back to his previous role. He’d tried leadership but wasn’t prepared or supported adequately and had a bad experience. It took him years to come back around to wanting to try it again.

Shortly after our conversation, his supervisor – who was equally young but had a broad range of experience and success in various positions – was promoted. Now, in a much more supportive setting, he agreed to move back to the same position he had burned out on before. He’s doing great, and we’re seeing even greater leadership abilities emerging.

What does someone like this need? A safe, supportive environment to cultivate their leadership gifts. A setting that allows failure and provides a chance to get back up again. And a mentor committed to making sure they’re really swimming before letting go.

An elusive breed of potential leaders

Time after time, I’ve run into people my age or younger who have leadership gifts that remain hidden. I’m not necessarily just referring to the long-established art of unearthing leadership gifts in people and bringing those to light. The part that disturbs me is when young leaders know they have leadership gifts but dodge the mantle of leadership.

“If God has given you leadership ability, take the responsibility seriously” (Rom 12:8). I firmly believe that those who have leadership gifts have a responsibility. Rather than squander it or suppress it, they need to develop it and practice leading.

Why would people seek to bury their leadership gifts? There are lots of reasons I’m going to dig into over the next few posts. Before I do that, we should agree on what a reluctant leader is.

The internet is a goldmine. Of all places, I found a wonderful article from the Natural Science Department at Manatee Community College in Bradenton, FL. Perhaps in scouring the world for new and endangered species, they discovered the reluctant leader. Check out this quote from Dr. Anthony and Crystal Gambino’s essay: “Untapped Potential: In Search of the Reluctant Leader.”

There exists an elusive breed of potential leaders. Most of these potential leaders will go unnoticed; very few will ever reach their leadership potential. They serve out of view and live in the shadows of others. It is this existence, in the shadow, that will serve them well if they are found and developed into the leaders they could be. The question is how do you find such a potential leader, one that does their job, but gives the credit to those who they helped. They help others reach their potential by gently pushing from behind with words of encouragement. This potential leader should lead, but is reluctant to do so mainly because they see leaders as those who assign the work and then take the credit. In their mind this is the last thing they want to become. Finding a reluctant leader will take a keen eye for observation, nurturing with patience, equipping with knowledge and developing the future leader over time. Tapping into this untapped potential will be a personal investment with a high rate of return.

What are your reactions? Anything stand out to you?

A penetrating question

One of the other things Perry Noble asked young leaders pierced pretty deeply.

Are you more interested in being discovered or being developed?

Ouch. I had to do some self evaluation. Here are a few random follow up questions.

Do I feel deep down that I deserve that next step? If I arrive at the wrong conclusion, the result of my pride will be bitterness… and jealousy when others don’t notice my abilities. I recently started compiling a list of people who used to work for me but are now in higher positions than me. It was a good discipline, because it exposes my sin nature! I had to remind myself that those are successes. Perhaps I played a part in their development, even if the best thing I did was get out of the way and not hold them back.

Do I have a realistic picture of myself? I completed a 360 review last summer that even looked back on some previous jobs. My memories of my abilities and acomplishments in Canada were dashed as I read the feedback of two colleagues who pointed out some real flaws. Amazing to think that these two were among my biggest encouragers and supporters. When they looked at me, they obviously saw my potential more than my abilities. Thank God I’ve grown a lot since those days.

Am I a lifelong learner? Many have said that the first step of leadership is leading yourself. After all, the first and easiest thing I can control is myself. As I mentioned in a previous post, even those at the top don’t have it all figured out. I pray that when I’m 60, I’m just as devoted to trying new things. I pray that I continue to read and listen to things that challenge me and disagree with me. I pray that I still learn from others — even those with less experience than me.