Romans 12 – vision and hope

12 Rejoice in our confident hope. Be patient in trouble, and keep on praying.

How does a leader maintain perspective in chaos and crisis? With everyone’s eyes on her, the leader has to keep her calm and her optimism. We expect it of our leaders. They are our barometer and our plumline. Leaders cannot panic, and they cannot show their despair. So what does she do if she fears the same things that panic her followers? She has a choice to either fake quiet confidence or find some bedrock of her own.

I want to suggest three ways to do that, inspired by Paul’s words above. I’ll cover the first one here and follow with the others. The most important thing is that a leader has to know where to find hope for herself. David penned Psalm 121 for pilgrims climbing the long, steep, dry mountainous road toward Jerusalem. He recognizes that his hope doesn’t come from the strength of mountains or the literal and figurative strength of the city Jerusalem.

I lift up my eyes to the hills—
where does my help come from?
My help comes from the LORD,
the Maker of heaven and earth.
He will not let your foot slip—
he who watches over you will not slumber…

“Our confident hope” means that the leader takes confidence in nothing but the faithfulness of God and the work of Christ. God is the one who doesn’t change, the great Creator who never sleeps. Christ is the one who took the foolish things of this world and appointed them over the wise. There’s no reason any of us should be leaders except for the fact that Jesus redeemed us from our brokenness and gave us hope.

Starting from that point means a leader can strengthen her inner core, find confidence and even rejoice in spite of chaos and crisis around her. Circumstances don’t sway someone who has a strong foundation. And setbacks don’t derail someone with a strong vision that goes beyond their organization or even their tenure in office. And a leader who doesn’t lose hope inspires those whose eyes are watching her.

Moses was one of those kinds of leaders. His foundation was firmly set on a personal relationship with God and his eyes fixed on the vision of “a land flowing with milk and honey.” Over and over, Moses’ response to adversity was to go to God for help. He spent hours with God and was transformed by the experience. He dumped his complaints before God and urged Him to defend His name. In return, God was his avenger, speaking on his behalf and even striking down some who publicly spoke against him. Moses’ help came from the Maker of heaven and earth.

I’ve just finished reading Leading With a Limp, by Dan Allender. He says hope comes most out of situations of despair and disillusionment, when a leader’s optimism and idealism “suffer a mortal injury.” When the leader realizes that she can’t do everything or that she can’t solve this one problem, she hits the wall and her own limitations become clear. That’s where the God whose “strength is made perfect in weakness” can do His best work. God alone is our hope, and we realize it most when all of our other idols are exposed. That’s the best position to lead from.

As my friend Paul Edwards said once, “We gaze at Christ and glance at the waves around us.”

Romans 12 – love your team

9 Don’t just pretend to love others. Really love them. Hate what is wrong. Hold tightly to what is good. 10 Love each other with genuine affection, and take delight in honoring each other….

13 When God’s people are in need, be ready to help them. Always be eager to practice hospitality….

15 Be happy with those who are happy, and weep with those who weep.

My intern did a survey this summer of a lot of leaders in our office. One of the questions he asked was what they considered their leadership strengths. While a number named characteristics traditionally thought of as “strong and bold” — visionary, decisive and strategic thinking, for instance — I was happy with the number of times some “alternative” characteristics came up: listening, serving, understanding context and caring for their team. I’m not sure how many business schools or leadership courses emphasize that last one.

I think there are two problematic areas in leadership today related to this topic. First, the “old school” line of thought is that leaders should distance themselves from their teams. It’s built on the idea that you can’t uphold the discipline necessary in the manager-subordinate relationship if you let your co-workers become your friends. I get it. I know I’m making it more difficult for myself, but I just can’t keep that distance. For one, it compartmentalizes my life too much. I pour a good portion of my life into my teams. And two, I think the problems outweigh the benefits. For a team to be successful, Patrick Lencioni says in 3 Signs of a Miserable Job, the manager needs to know each team member. If this is true in a for-profit context, how much more should it be true in a Christian ministry context? Managers should know when their staff members are weeping inside and when they’re jumping up and down at home. Managers should know when they’re in need.

The other major problem is that managers fake care for their teams. The trend right now is to offer all kinds of flex time and benefits for employees, making the corporation feel more socially conscious and family-oriented. Managers are encouraged to empower their teams and give them voice. Former Yahoo exec Tim Sanders has built a speaking tour on the principle of love being the “Killer App.” But greater benefits, social consciousness, family orientation and empowerment don’t necessarily equate with love. How many managers really love their staff members? What does that look like?

Loving your team means all your actions honor the people you work with. It means you’re a developer of people. It means you hold them to high standards. For instance, you don’t tolerate cutting corners, and you don’t allow gossip to undermine the team. And it means when you fire someone — because you love them too much to let them underperform or break the rules — or have to lay someone off, you bend over backwards to care for them and make sure they land on their feet.

It means taking delight in honoring your team. The starting point is that in success, you’re a window, pointing to the team’s contribution and in failure, you’re a mirror, taking credit for your own part in the mistakes.

I think to delight in honoring someone has to include individualization. Every person on your team has a different way of feeling appreciated. When you notice a person’s “love language” and show appreciation in the language that speaks to them — which might not include public praise — I think they feel known, and they feel honored. When you ask them their favorite food for a party and then use that to celebrate a milestone, they feel known and honored.

Note: Individualism doesn’t come naturally to everyone. I wish I was one of those leaders who can remember everyone’s name, birthday and kids’ names. Some people have a natural gift that way, and it really gives the impression of love. I used to beat myself up that I couldn’t do that. Then I stopped making excuses and started cheating with the tools I have at hand. At times in my leadership career, I’ve kept spreadsheets that record children’s names, love language, appreciation gifts I’ve given in the past, favorite drinks and important dates. It can be an act of love that you noticed and that you thought it important enough to write it down.

Loving your team might mean you set up a system to identify needs, because most people are too proud to tell you, and then a system to help meet those needs. A lot of people are struggling right now, but they put on a face of professionalism when they come to work. Most colleagues will never know the pain they’re in. So, how can we allow people to share their need? How can we allow an intermediate to tactfully alert others to our needs? And how can a manager participate in meeting those needs?

Loving your team means you practice hospitality. Instead of keeping the distance, invite them into your life and into your home. Hospitality is actually one of the qualifications of a church elder (1 Timothy 3:2). I think it should be a mark for any ministry leader.

And I think that’s the point here. Ministries should be able to become more professional without having to copy the cutthroat measures of the corporate world. Love should be the mark of any leader in a ministry setting. And I think Tim Sanders has one thing right: the business world would be a better place if they copied the ministry world a little more. I suspect they’d even find that love is profitable.

Romans 12 – self awareness

3 Because of the privilege and authority God has given me, I give each of you this warning: Don’t think you are better than you really are. Be honest in your evaluation of yourselves, measuring yourselves by the faith God has given us.

It happens every year. A young lady shows up on American Idol, sings her heart out… and the judges cringe. When someone informs her that she’s bad, she appears genuinely shocked.* Why? Because her entire life, she’s been told that she can sing. She has never received honest feedback until Simon Cowell.

* Go with me here. I know it’s all rigged.

Do you have a Simon Cowell in your life? Okay, bad example. Do you have someone in your life who has the privilege and authority in your life to tell you the truth? Paul had the ability to say this to the Roman church because of his role as spiritual father and apostle. Perhaps for you it’s a pastor or mentor or Proverbs-worthy friend, but you need people to give you an honest assessment, particularly as you move up in leadership.

What if you’re not really as good a leader as you think you are? This is a tough question, so take a minute to think about it.

I’ve read many times that when a superstar executive is plucked from a team by headhunters to fill a new leadership position in another company, they can’t reach the same success in the new setting. Why? It’s the drumbeat I’ve been saying for some time now: leadership is contextual. You are likely only as good as the team you’re surrounded by and the ideal match of your abilities to the challenges and opportunities you’re facing. Before you take credit for things that God has given you, read Daniel 4 as a warning from King Nebuchadnezzar.

I believe self-management is the first requirement of leadership. The Bible is clear that if you can’t lead yourself, you can’t lead others. The first step, then, is to know yourself. Know what you’re good at and what you’re not. Leaders have as few blindspots as possible and know their weaknesses well so they can lead to their strengths and staff to their weaknesses. But it’s true that the higher you move up in leadership, the more difficult it is to keep from living in a coccoon. There’s no one to tell you the truth, and it’s difficult to stop believing your own press.

The sticking point in these verses to me is that line, “measuring yourself by the faith God has given us.” What does that mean? For starters, if faith is the assurance of things unseen, then our plum line is not anything readily apparent to us. It’s not the media or our kiss-up friends. Our plum line is how God sees us. He’s the one who can see our insecurities and our coping mechanisms. He’s the one who sees past our false bravado. He’s the one who sees how our “courageous decision” was really just a guess, and this time it worked. He knows all that… and more.

Yet he also knows our full operating potential, because he’s the manufacturer. I think God believes in us. When we consider others better than ourselves and are quick to give credit to others for the success we enjoy, I think we’ll uncover a lot of the potential he built in.

Matthew Henry has a great admonition to sum up my last two posts (and this is a nice counterpoint to my recent posts on ambition):

We must not say, I am nothing, therefore I will sit still, and do nothing; but, I am nothing in myself, and therefore I will lay out myself to the utmost, in the strength of the grace of Christ.

Romans 12 – no conformity

2 Don’t copy the behavior and customs of this world, but let God transform you into a new person by changing the way you think. Then you will learn to know God’s will for you, which is good and pleasing and perfect.

This verse has been covered in relation to the Church engaging culture, so I’m not going to go there today. Instead, I want to focus on what it says to leaders — more of a personal application. I want to hit two areas of conformity that I think a lot of leaders struggle with, particularly those working in ministry.

It’s very easy for churches and non-profit ministries to embrace secular management and business philosophies. Don’t get me wrong; there’s a lot of good, helpful advice that can be applied to our settings. I remember hearing Jim Collins describe his astonishment at how many non-profit leaders were reading his books. He cautioned “social sector” leaders to discriminate, noting that non-profits shouldn’t necessarily embrace business practices. Just because businesses do it doesn’t make it worth copying, because most businesses are average at best. Instead, he noted that the same principles that make a business great can make a non-profit great. Copy the greatness principles, he urged.

Too many ministry leaders spend time reading the latest leadership techniques when greatness is found in more ancient texts. The Bible’s principles are still applicable today. I remember Dave Ramsey noting one time, “Who knew you could make so much money teaching people what the Bible says?” He’s not the only guru making money repackaging biblical concepts. Consider Collins’ Level 5 leader idea. Humility and a deep passion for the work are not new ideas.

The second thing leaders struggle with is the desire for easy success. A simple way to do that is to see what works for others in ministry — Bill Hybels, Rick Warren, Mark Driscoll, you name it — and copy that in your context. By now, you know that I think leadership is contextual. I’m sorry, but there are only so many of Hybels’ strategies that work in my church of 350. Different scale, different world. I think a desire to copy the behavior of others — be it the world or even other ministries — comes down to laziness.

Instead, Paul calls leaders to transformation built around an experience with God. God’s will for me is personal, and it involves my mind and will. God has gifted me differently than any other leader, and he has a plan for my ministry and my part in my ministry. When I’m transformed by God’s work in me, I don’t look to others as a measure of my success, but work for an audience of One. I don’t measure myself by the expectations and requirements of others. And I don’t look at what God is doing in others’ ministry, but I look at my context and my situation.

When I’m transformed, I can freely exercise my leadership gifts and do my thing where God has called me, in my context.

Nurturing ambition

Ambition. It’s the ugly side of leadership development, that do-whatever-it-takes, ends-justify-the-means drive that leads young people to elbow and claw their way to the top. It’s condemned consistently in the Bible with verses such as Galatians 5:19-20:

The acts of the sinful nature are obvious: sexual immorality, impurity and debauchery; idolatry and witchcraft; hatred, discord, jealousy, fits of rage, selfish ambition, dissensions, factions and envy; drunkenness, orgies, and the like. I warn you, as I did before, that those who live like this will not inherit the kingdom of God.

So, root out that nasty sin and be content where you are. Right?

Is that the sum total of what the Bible has to say about ambition? You’d think so if you relied on sermons and commentaries. I don’t want to minimize the fact that there is clearly a dangerous trap for young leaders in the area of selfish ambition.

However, what do you do with verses like Romans 15:20?

It has always been my ambition to preach the gospel where Christ was not known, so that I would not be building on someone else’s foundation.

Or 1 Thessalonians 4:11,12?

Make it your ambition to lead a quiet life, to mind your own business and to work with your hands, just as we told you, so that your daily life may win the respect of outsiders and so that you will not be dependent on anybody.

Is it really possible to suppress or bury your ambition? Probably no more than attempts to bury your sexual drive. I believe both come from God and can be used for good or evil. There is clearly a godly ambition in these verses. When ambition is condemned in the Bible, English translations almost always insert “selfish” as a modifier.

So, how can ambition be used for good? How can it be redeemed and even nurtured as a character trait God bestows on some people? I was going to blog about it until I found an old Every Square Inch blog series on the subject. Read that one, and then let’s discuss. Here’s a teaser:

In the end, our dreams and ambitions do matter. Rather than dispelling any hint of ambition in our lives, perhaps a more mature view is to receive ambition as a gift from God and to nuture it with godly motivation in place.

Building credibility as a young leader

Brad Lomenick has a recent blog post that scratches an itch I’ve heard and felt before. I remember reading that Steve Sample, chancellor of USC, found huge doors of opportunity opened up to him only after he turned 40. There’s something about age that brings credibility – something that instant-gratification generations like me don’t necessarily want to wait for. Brad explains how to build credibility.

Romans 12 – sacrifice

I recently re-read Romans 12 for the first time. You know how that works, right? I swear that chapter wasn’t in my Bible the last time I read it; I think it stopped after verse 2.

If the entire chapter is not about leadership, then at least we can agree that it has a lot to say about leadership. Over the next few months, I’m going to spend some time meditating on its messages for leaders. Let’s start with the more familiar verses.

1 And so, dear brothers and sisters, I plead with you to give your bodies to God because of all he has done for you. Let them be a living and holy sacrifice—the kind he will find acceptable. This is truly the way to worship him….

3 Because of the privilege and authority God has given me, I give each of you this warning: Don’t think you are better than you really are. Be honest in your evaluation of yourselves, measuring yourselves by the faith God has given us….

You can’t study this passage without overlaying Philippians 2: consider others better than yourselves, having the same attitude as Christ, who chose sacrifice and service over ambition. In a sense, Philippians goes one step further than this passage, both in evaluation of yourself — consider others better — and in sacrifice — “Be like Christ.” I hate that one, because it’s so out of reach for most of us.

The unique thing about this reference to sacrifice is that, in the Bible, most sacrifices involve death. When I was growing up, I remember one of my pastors saying that it’s easier to die for Christ than to live for Christ, because dying for him means sucking up all your faith and courage one time… and then it’s over. Living for Christ means making those decisions over and over, and living with the consequences.

Leadership is all about sacrifice. Good leaders put their time, energy, blood, sweat and tears into their role. It’s a life of faith and courage over and over, dealing with the consequences long after a decision was made. The Bible says it’s a life of accountability, where teachers and leaders are held responsible for the way their followers turn out. And many times, it’s a thankless role, drawing criticism from every direction.

Lest you think I’ve lost perspective, let me throw in something Tony Blair said at the Willow Creek Leadership Summit. One day when he had a particularly high number of barbs thrown at him, and they were getting to him, his wife offered these comforting words: “What are you complaining about? It’s a privilege to do the job!” Yes, leadership is a privilege, but it’s also a living sacrifice. I think that’s how Paul felt.

Willow Creek – lonely at the top?

David Gergen said something interesting that resonated with a number of other speakers from Day 1 of The Leadership Summit:

Leadership doesn’t have to be lonely. The day of the Lone Ranger is over.

He said when leadership is more of a team thing, when you lead other leaders, when you see your job as bringing other people along, when you partner, collaborate and build things together, how could leadership be lonely? The only time leadership would get lonely would be in a choice to keep people at a distance, as Reagan apparently did.

In my experience, there are two sides to it. Yes, leadership is certainly very relational. I’m not sure it’s called leadership if people aren’t involved somewhere in the process. Don’t you need followers, for instance? But at the same time, there are things you carry that you can never share. For some, it’s personal baggage from their past, as Wess Stafford shared with us at the Summit. For others, it’s new struggles they can never share with others. I heard recently about a leader in Wycliffe whose wife had a lot of health issues and who got mugged in Africa during his tenure, and very few people ever knew about it at the time. For others, it’s confidential staff issues. I can’t imagine the burdens some of our HR leaders carry over time. With all those secrets, it feels very lonely.

So how can we develop methods to carry each others’ burdens at top levels of leadership? How can those who work with CEOs get beyond surface-level friendships? As busy as they are, CEOs need deep relationships, but they have to find a way to open up and give back in return. I’m convinced as relational a thing as leadership shouldn’t have to be lonely.

For such a time as then

I blogged before about how David led where he was, long before he became king. I Chronicles 12 notes how he attracted followers at Ziklag and Hebron, many of them brave warriors who would serve with him long after he became king. But one group of men were singled out with a special gift: “men of Issachar, who understood the times and knew what Israel should do.”

I think understanding the times is a rare and critical gift. If the leader himself doesn’t have that gift, he should add some men of Issachar to his leadership team. If we don’t understand the culture we’re working in and what our organization/church/business/country should do to take on the current and future realities, then we’re destined to extinction.

Mordecai was another biblical example who understood the times. He told Queen Esther, “who knows but that you have come to your royal position for such a time as this.” This passage is an excellent, well-worn principle for contextual leadership, but I recently heard a video blog from The Mission Exchange that gave it a new wrinkle.

In the face of today’s economic recession, Steve Moore suggests that understanding the times might mean a good, long look at merging with another organization or even closing down. As Steve says,

We often quote the phrase from the story of Esther, “for such a time as this.” Is it possible “this time” has come and gone for some organizations?

I wonder how many organizations or programs are still running on the fumes of a great vision that was perfect for the time it was created, but has since run its course. Part of understanding the times is to recognize when an old strategy doesn’t apply anymore. Men of Issachar know what needs to be done and what does NOT need to be done anymore. The next step after knowing it is to demonstrate the courage necessary to shut down an initiative or organization that is no longer relevant today.

Lending your influence

Those who have authority can bestow it on others.

There are a few verses that talk about this kind of loaned authority. In John 10:18, Jesus says he has the authority to lay down his life or pick it up again at will. In John 17:2, he points out that the Father has granted Jesus the authority to then give eternal life to anyone the Father has given him. In John 19, Pilate tells Jesus he has the power to release or crucify him. Jesus quietly responds that he wouldn’t have that power if God (Jesus) didn’t give it to him. So, who is the one really in charge of that situation?

Those who have power have the ability to give their power to others. The Roman Centurion certainly understood this. The reason he believed Jesus could heal with just a word was because of his own context and ability to exert authority over those subject to him. But the way he says it is not, “I too have great authority.” Instead, he says, “I myself am a man under authority.” In other words, being under authority gives you authority. Who you represent or speak for makes a difference. When I was a project manager for a senior VP a few years ago, I understood that I was a peon in a room full of VPs. But occasionally, I would enter that room with a message from the senior VP. I had huge authority at those times.

Established leaders have authority. With their position, experience and networks, established leaders have a great amount of power. But, with power comes great responsibility. I believe one of the primary responsibilities for established leaders is to  use their authority on behalf of young, emerging leaders.

Consider the story of Jesus at a Pharisee’s dinner party. He’s interacting with a crowd of power brokers when suddenly a hysterical prostitute crashes the party. She debases herself, crying at Jesus’ feet and then using her hair to dry the tears and then anoint his feet with expensive perfume. The guests begin to murmur. At this point, Jesus has a choice. He can recognize her and give her status in the group. Or he can ignore her, protecting his own status. Of course, he chooses the former and even elevates her at the expense of his host. He lends her credibility.

Another example from my own life. I know my 3-year-old daughter’s personality very well. When we host a community group in our house, she’ll often break away from the kids in a back bedroom and run into the middle of our meeting, interrupting the discussion. As the leader of the group, I have the power to crush her by telling her to go away, in which she will become very shy and hurt. She’ll leave, but she’ll be inconsolable for ten minutes. Or I can look at her and acknowledge her, in which case she gets a big smile and runs to me. That’s what Jesus did. That’s loaned influence.

A reluctant leader is like my daughter. When she takes a careful step forward, established leaders have the ability to snuff out that flame or fan it by loaning their influence.