Category Archives: leadership

God’s requirement for leadership

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About once a year Wycliffe Canada’s leadership team thinks about succession planning. We haven’t been doing it for very long, and each time we dust off the charts and consider our bench strength, I feel a bit more confidence in our process and note that we’re closing gaps. This is where we finally look at the evidence regarding what we feel to be true: we are making progress in developing leaders at all levels of the organization. It’s slow progress, but anything systemic is going to take some time.

When doing succession planning, there are a couple of questions you have to consider, and some traps that are too easy to fall into.

  • Do we really want to continue in the same structure we’ve had? The temptation with succession charts is to put names in all the boxes: immediate successor, 2-3 years and long-shot/dark horse candidates. But what if the best solution for any of those is to restructure, combine roles, partner or outsource? Does your format allow for that kind of thinking?
  • Just because the incumbent exhibits certain skills, experience and characteristics doesn’t mean her successor should. The challenge is to consider 3-5 years into the future and look for successors who can lead that functional area into the future. That’s why Jack Welch says that in the eight years he planned for his succession before stepping down as CEO of GE, most of the names eventually fell off his list, and it was the long-shot and dark-horse candidates who eventually became finalists.
  • And finally, we add a lot of our own biases when we consider names. Leaders often think themselves good judges of character, but I’ve seen a lot of leaders write candidates off too quickly. If we were brutally honest, a lot of CEOs would have written off the person their board selects to succeed them.

I could wade further into that subject based on my own reading and faltering attempts at it, but others would have a lot more expertise. If I based this blog post primarily on my own experience and wisdom, the prime benefit for you readers would be along the lines of one of my favourite leadership axioms:

A lot of good judgement comes from experience, and a lot of that comes from bad judgement.

For this post, I want to consider what God says about succession planning.

Let’s go back a step and consider some of the mythology around leadership in the first place. In Leading with a Limp, Dan Allender says our view of what a leader should be is quite different than God’s. For instance, we want the following:

  • “First, a leader must be physically attractive.” Full head of hair, all that. If they can’t be that, then they at least need to be over 6′ tall.
  • “We also presume our leaders will be fluent public speakers with a firm command of their audience.” We want panache, charisma and great storytelling.
  • “We seek leaders who are well-educated, open, sincere, humble, salt-of-the-earth people able to pull themselves up by their bootstraps, leaders who never forget their humble beginning or the values and convictions of those they represent.”
  • “We expect a leader to make tough decisions… yet we want him to tear up over a sad story and be sentimental on Mother’s Day.

Tell me that’s not true! How many of my readers measure up? This author certainly doesn’t. But we can’t stop there; Allender goes on to say,

What we want is an illusion and we know it. We prefer the illusion because we have a deep need to be buffered from reality. (p27)

The illusion is dangerous because it keeps any of us from qualifying. The pedestal we put leaders on makes leadership unattainable or destroys leaders with unmanageable expectations, sometimes self-imposed. When we apply our own biases to our successors, it gets truly scary. Ultimately, I want Me 2.0: a leader who matches my strengths but doesn’t have my weaknesses. But Me 2.0 doesn’t exist.

Even Moses had the same temptation, and he had the audacity to tell God what He should look for in his successor. Let’s look at Numbers 27:15-23:

Then Moses said to the Lord, “O Lord, you are the God who gives breath to all creatures. Please appoint a new man as leader for the community. Give them someone who will guide them wherever they go and will lead them into battle, so the community of the Lord will not be like sheep without a shepherd.”

Look at that list of requirements: a male, a guide, a general, and a shepherd. Where did Moses come up with this list? Is he simply trying to clone himself? Certainly, the wilderness needed a guide and a shepherd. While the historian Josephus tells us Moses had been a general in Egypt, he never takes direct control in any of Israel’s battles. At the same time, Moses is likely looking ahead and considering the next phase for Israel: as it moves into the Promised Land, it will certainly require a military leader as well as a guide and shepherd.

In contrast, what was God’s requirement for leadership?

The Lord replied, “Take Joshua son of Nun, who has the Spirit in him, and lay your hands on him.” (v18)

This doesn’t mean that Joshua didn’t measure up to Moses’ requirements. But God wasn’t looking at the man’s resume; he was looking for evidence of His Spirit. Joshua showed evidence in his past, and it becomes his primary hallmark of leadership after his commissioning:

Now Joshua son of Nun was full of the spirit of wisdom, for Moses had laid his hands on him. So the people of Israel obeyed him, doing just as the Lord had commanded Moses. (Deuteronomy 34:9)

Let’s apply these ideas to ourselves. Think for a minute about your successes. How many of them really happened because of your amazing ability? Or does your biography read more like Joseph’s? Potiphar… the prison warden… even Pharaoh himself didn’t need to pay attention to anything that was in Joseph’s charge, “because the Lord was with him. And whatever he did, the Lord made it succeed.” (Genesis 39:2-6; 39:21-23)

Are you self-aware enough to look at yourself with sober judgement and not take credit for God’s handiwork? Have you taken time to reflect and see God’s hand reaching into and through your life to bring about His purposes?

Second, how do we include in our hiring/interviewing practices queries for evidence of the Spirit? If character is bad, if the Spirit is not evident, or the person hasn’t reflected on whether his/her success might have come from God, then to develop their leadership abilities is to enable them. In the future, you will see someone who abuses power, position and people.

In short, without God’s Spirit, all you get is competence. Is that all you want? Is that enough?

So, what movie did I pick?

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The movie I went with for the Leadership Development Initiative film study was Invictus. In the end, what persuaded me was the timeliness of the story as well as the tight package of leadership lessons in 135 minutes. Let me share a few of my questions I used to stir conversation after the movie.

Invictus Study Guide

There were a number of characters who demonstrated leadership. We’ll start with Nelson Mandela, but most of us can’t identify with his character, so we’ll then look at a couple of the other characters.

  1. At the beginning, there’s a headline: “He can win an election, but can he run a country?” As Mandela grants, it’s a good question. Describe the leadership insight in that headline.
  2. Describe Mandela’s leadership style. In what ways—both bold strategies and small gestures—did Mandela demonstrate servant leadership?
  3. Can you think of any times when Mandela used a different leadership style? How did he employ situational leadership?
  4. What symbols and images were used by Mandela to bring about change?
  5. What are the upsides and challenges of attempting to repurpose a symbol?
  6. Mandela sets his goal on winning the World Cup—a goal he has no direct influence over. What strategies does he deploy?
  7. What did you learn about the relationship between leadership and followership?
  8. Name some of the other leaders in this movie. Which one do you most identify with? Why?
  9. Two in particular stand out, both of which are in #2 positions. Francois Pinaar, of course. But consider his chief of staff. In what ways does she support Mandela? In what ways does she challenge and become a foil to Mandela’s goals? What can we learn from her example?
  10. From Pinaar’s example, what can we learn about leadership when you’re not in the top position? How can leaders in #2 positions contribute to carrying forward the vision?
  11. The William Ernest Henley poem Invictus became an inspiration to Nelson Mandela during his captivity, and he uses it to inspire Pinaar. It ends with the lines, “I am the master of my fate: I am the captain of my soul.” What does Mandela’s inspiration tell us about the importance of leading yourself before you lead others?
  12. While there’s no evidence that Mandela was a follower of Jesus Christ, his life exemplifies the gospel message. Ultimately, Mandela’s modeling and message of grace is what sets him apart in human history. In what ways does he lead his country into grace and forgiveness? What were the pundits saying about South Africa when Mandela was first released, and what was the result of his counter-cultural leadership?

So, what movie did I pick? (Runner Up)

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As I mentioned in my April 12 post, I needed to pick a leadership movie for our film study in Wycliffe’s Leadership Development Initiative. After considering more than 65 suggestions from comments here and other social media venues, I settled on one. Let me start with the runner up, which didn’t make any of my previous lists.

Runner Up: Band of Brothers

I can’t summarize it any better than my friend Brandon Rhodes, who made the initial suggestion:

Band of Brothers is the best sustained exploration of leadership that I have ever seen. Hard to narrow it to one episode, though, since it unfolds the issue in such detail over many incidents—episode 1, 2, 3, 5, or 7 might do. That last one especially, as it shows someone who displays de facto leadership while not actually possessing rank over the soldiers he winds up leading, encouraging, and protecting. Note that the first episode takes leadership as its topic, and also includes not a single act of violence—which might make it more appropriate for an audience that might include people who are sensitive about violence in film.

Not having seen the whole series, I borrowed the disks and watched all of the episodes during a one-week window. An incredible series that looks at leadership from a lot of different sides, at different levels. Some of the characters who model leadership:

  • First Lieutenant Sobel models everything you don’t want to do. Do his problems stem from a lack of character or a lack of confidence? I suspect it’s the latter, and much of his autocratic style is designed to mask his personal deficiencies.
  • Like Brandon, I really enjoyed the servant leadership style of First Sergeant Lipton during unfathomable difficulty. While the ranked leaders fail, he steps into the void. He gains a title only after he demonstrates leadership.
  • Major Winters is of course the leadership hero. While others demonstrate greater feats on the battlefield and he only fires his gun once in battle, he’s a hero to me because he consents to be promoted and step away from his loyalty and love for Echo Company. The series does a great job of portraying his competence but also his sacrifice for the greater good.
  • I think my favourite leader has to be First Lieutenant Speirs. He seems to have an instinctual ability to lead men. I love the way he cultivates his image. He builds a reputation on a couple of brave, crazy acts that keep his men in awe and fear, then refuses their attempts to dispel the rumours and break down the image. And because he’s decisive and excellent under pressure when those traits are most needed, he becomes the rescuer the company needs, fostering a form of love and loyalty that I suspect went both ways.

In addition, the stories are extremely well-told and depicted. If you want evidence, ask my wife, who regularly falls asleep in action movies. She watched every minute of Band of Brothers. Well, she did drift off during that one battle… I loved the way every episode followed a different character and used different story-telling techniques. A very clever, well-done piece of art.

So if I liked the series so much, why did I not pick it? It’s not the violence that held me back. Brandon nails it: the series is a sustained exploration of leadership and didn’t suit the format of one tight movie. I wasn’t happy that any single episode would meet my need.

20 movies I never thought about as leadership stories

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There’s another list that’s worth compiling, and that’s great movies that I need to watch again because I never thought of them as leadership movies. I don’t have a rubric for ranking these in any rigorous manner. I’d love to hear your comments on the leadership lessons you saw in these, and any other surprise leadership movies you want to suggest.

12 Angry Men – This one probably should have been on my top 20 list, but since I hadn’t seen it in some time and didn’t watch it through the lens of leadership, I’ll put it at the top of this list.

Dead Poets Society – Teacher movies are obviously leadership stories.

Ender’s Game – I just watched this story about an adolescent boy who struggles to live into the leadership role he was selected for. I’m putting it here because it didn’t make my top 20, and it wasn’t marketed as a leadership movie.

The Blind Side – The Mom shows great courage in fighting for someone no one would give a chance, and in doing so I suppose she influences a football player, a coach, a team and a community. But I wonder: is this a leadership story, or just a great hero story?

The Matrix – Like the Hunger Games, it’s a story about someone who discovers everyone thinks he’s “The One.” Great reluctant leadership concept.

A Knight’s Tale – This movie certainly has its fans. Maybe watching it a third time, I’ll see its importance and leadership lessons.

Kingdom Of Heaven – This comment reflects my memory of it as well, especially the last part: “Great story of a man struggling with the loss of his wife and his faith. Finds himself a noble in a strange land, and negotiates loyalty, responsibility, and leadership with poise and kindness… the best exemplar is Salah ad Din – he could have wiped out Jerusalem entirely, but restrained his power to preserve the city and allowed the Britons to retreat.”

Runaway Jury – I love the showdown between the two men trying to manipulate the jury.

A League of Their Own – “How to lead when you have an ineffective leader.” I do recall how bad Tom Hanks’ character was and how various women, especially Geena Davis’ character, stepped up. Probably lots of good leadership lessons, then.

The Social Network – “The story of the rise of Facebook provides for us a glimpse into the brilliant mind and potentially destructive personality of the most creative and talented NextGen business leader ever.”

Mary Poppins – “seriously!” Having just watched Saving Mr Banks (maybe that one should be on this list!), I want to see Mary Poppins again. I’ll bet it is a good leadership portrayal in an unexpected package.

Glory – Any military movie could make my list, but I do recall the interesting overtones. Someone mentioned it gets into emerging leadership, one of my favourite topics.

Mr Holland’s Opus – Another teacher movie.

Aliens – someone nominated this one because of Sigourney Weaver’s character, Ripley.

The Hobbit: An Unexpected Journey – Here’s the comment I got: “I just re-watched the first Hobbit movie and there are some surprisingly good themes related to unrecognized/unexpected potential (i.e. Bilbo as an ‘adventurer’), taking risks/courage (moving from our zone of comfort), conflict resolution, and an especially critical skill for every leader…swordsmanship when faced with an army of orcs!”

We Were Soldiers – Another military movie.

Trouble with the Curve – A “more subtle” exploration of leadership, where “I’d say the lady carries lead role.”

The Help – There is a whole genre of southern women who stand up to the system. This one was good, as was Fried Green Tomatoes. And I probably could have included Steel Magnolias if I had a more recent memory of it.

Chicken Run – Yes, I had difficulty including an animated movie, and I refuse to put Kung Fu Panda on this list, but here’s the comment that made me think again about Chicken Run: “Great for… vision, learning from failure, persistence, modelling the way, influencing, organisation, decisiveness.” Sounds like I should see it again, because I certainly wasn’t watching for those characteristics.

Bend it Like Beckham – The idea of leadership emerging from young, female characters in a cultural context that devalues both makes it worth watching again. I just remember it being enjoyable but a bit of a softball in terms of story-telling power.

 

Credit: Some of the comments I received included links to other lists. So let me give due credit for some of these thoughts:

Top 20 leadership movies (that I’ve seen)

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I’ve been chewing on the lengthy list of leadership movies that were recommended in the comments and responses to my last blog post. As a result, I’m pulling together a series of blog posts on top leadership movies. There’s no shortage of lists, so I’m not sure mine has much to add to the noise, but it was a fun exercise.

Here are the factors I used when I ranked the following movies that I’ve seen and recommend:

  • My standard is leadership where others could have stepped up but didn’t. That’s the main factor to bump movies to the top of my list.
  • Unexpected, non-positional leadership.
  • A complex portrayal of leadership that shows it’s not as easy as it looks.
  • Resourcefulness and perseverance in the face of difficulty.
  • Portrayal of leadership at multiple levels.
  • A well-told story. I used Rotten Tomatoes ratings as my standard.

So, here they are, the top leadership movies I’ve seen:

1. Invictus – The convergence in the leadership styles, roles and methods of two leaders. The impact of that rugby team on a nation came from the collaboration between Mandela and Pienaar, the rugby captain. In addition, there are contrasts with other leaders: de Klerk, the jailers and Mandela’s security forces. Interestingly, the coaching staff don’t really feature in this sports movie. See my more complete commentary here.

2. Amazing Grace – Two leaders with very different styles, roles and methods. Everyone focuses on William Wilberforce, but after watching this one I had to pick up a biography on William Pitt. Other leadership influences show up in the abolitionists, John Newton, Wilberforce’s wife and opposition leadership.

3. Lincoln – An interesting portrayal of situational leadership as Lincoln tries to gain support for the 13th Amendment. One of the most interesting angles is the various members of congress struggling to summon courage. And a fascinating portrayal of Lincoln’s need to lead his family. Read more of my thoughts here.

4. Shawshank Redemption – While one of my favourite movies, I didn’t think of it as a leadership movie until someone made a comment on my blog post. Dufresne is an extremely unassuming man who ends up leading fellow inmates and influencing a lot of people with titles and authority.

5. Braveheart – I almost didn’t want this one to rank so highly, but it really does wrestle with leadership issues, especially between William Wallace, who practically begs others to step up and lead. There are lots of contrasting leadership styles, including the king, the king’s son, the nobles and the magistrate who tortures him.

6. Hoosiers – An unconventional leader, an impossible challenge and lots of setbacks make this a great story. In the genre of coaching—where leadership is expressed primarily through drawing out potential and influencing a team to do something it didn’t believe it could do—this movie is at the top.

7. Captain Philips – A ship captain with huge expertise in one area finds himself thrust into areas of weakness and tapping into unknown leadership ability. He goes toe-to-toe with a young, hungry, adaptive Somali leader who makes the most of limited resources and takes on a Goliath.

8. The Queen – A more recent retelling of the Madness of King George, this movie details a prime minister who must guide the monarch through a major crisis. Unlike the other movie, this story portrays leadership by the monarch and the PM and her next-in-line. She listens to advice and manages to avert disaster with decisive leadership.

9. Apollo 13 – Leadership is demonstrated at multiple levels in this story, from the flight commander to the grounded astronaut in the simulator who swallows his disappointment. But it’s the flight director who keeps everyone inspired, on mission and committed to not giving up. He adjusts his leadership style to meet the crisis.

10. The Hunger Games – I’m thinking of the body of work: the three books and the two movies released so far. A young lady who is simply struggling to survive finds herself with a boatload of followers and has to learn how to lead a movement she never asked to lead.

11. The Madness of King George – What happens when a positional leader is sidelined while a potential usurper waits in the shadows? That’s the challenge of prime minister William Pitt, who has to find a way to manage the crisis, hold off the coups and lead upward.

12. Courage Under Fire – One moment of courageous leadership by an unlikely leader is blurred by others who try to twist it for their own purposes or even bury it. The way the story is told is innovative, though it all boils down to one moment of leadership when I wish we’d been able to get more of a glimpse of what Meg Ryan’s character was thinking and feeling.

13. To Kill a Mockingbird – A lawyer takes a stand to fight for his convictions and a minority, despite huge obstacles and cultural pressure. He manages to lead those he advocates for and he models new behaviour to a mob of whites, but his greatest leadership is to his family.

14. Moneyball – A new leader, facing an impossible challenge, finds a trick to even the playing field and in doing so, reinvents the entire game. He has to persevere through enormous pressure from the system. One of his most courageous decisions was to show loyalty rather than take the high-paying, high-power role offered him at the end.

15. Erin Brockovich – A “nobody” with courage, perseverance and principles puts in the hard work, taking on a Goliath and winning. No doubt she’s a hero, but leadership is influencing others. Perhaps her greatest feat in leadership is leading upward. While her boss has the title, she sets the direction for the law firm.

16. Amistad – There’s huge potential for leadership lessons in an opportunistic slave who starts a revolt and then has to learn how to overcome huge obstacles to get his followers back to Africa. Unfortunately, the story is ultimately told about a lawyer and a former president who have to figure out how to communicate with and for them. So I found the leadership lessons diffused.

17. Elizabeth: Golden Age – This was a story of one of history’s most powerful women facing incredibly-difficult challenges. I could have moved it higher, but I temper this one with the fact I haven’t seen the first movie with Cate Blanchett, and I hear it’s better.

18. Thirteen Days – The story of the Cuban Missile Crisis is an excellent portrayal of the complexities of leadership when everything is on the line. From fiery generals used to getting their own way to cabinet secretaries who have to carry the leader’s vision to a president who needs to know which voices to listen to, this movie drops you into the agony of decision-making when there is no good decision.

19. The Iron Lady – An interesting delivery of the story of a woman who stepped up to give leadership when no one in her male-dominated world was willing to. She courageously made and stuck with decisions, knowing full well the consequences and lack of support she’d get. It’s a bittersweet movie because it shows the insignificant retirement of an enormously successful public servant.

20. Remember the Titans – Another great coaching movie, with lots of overtones and cultural ramifications. It shows how great leadership and sports success can bring people together like nothing else. Continue reading →

Best leadership movies?

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I’m co-leading a leadership development program for Wycliffe staff in June, and I’m responsible for selecting a movie as a case study to drive discussion about leadership principles. What movies should I consider? I’m definitely up for non-traditional suggestions. I’ll seed the conversation with a few from my list:

Amazing Grace – Two leaders with very different styles, roles and methods. Everyone focuses on William Wilberforce, but after watching this one I had to pick up a biography on William Pitt.

Invictus — Another contrast in the leadership styles, roles and methods of two leaders. The impact of that rugby team on a nation came from the convergence of Mandela’s and Pienaar’s leadership.

Lincoln – An interesting portrayal of situational leadership as Lincoln tries to gain support for emancipation.

Ender’s Game – I just watched this story about an adolescent boy who struggles to live into the leadership role he was selected for.

What should be on my list, and why?

Continue reading →

Reading it upside down

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It’s human nature to scramble to be on the side of the majority. We will always try to find connections with others that form cliques and create a power base. Put a diverse group of people in a jury room or a lifeboat, and they will attempt to clump. If there are obvious connecting points like skin tones or gender, majorities will form and subtle biases set in. The women will gather against the men. The tall versus the short. The brown eyes versus the blue. But the same phenomenon will happen even if there are no obvious majorities. The introverts will mobilize against the extroverts. Or the morning people versus the night owls. No one wants to be the minority, and no one wants to be oppressed.

Mark Twain, never afraid of being in the minority himself, observed,

Whenever you find yourself on the side of the majority, it is time to pause and reflect.

I believe he’s talking about more than cheering for the underdog. He’s saying that being a member of a power-based clique is reason enough to question how we got there and what we are doing to stay there. What am I doing to oppress the minority? Do I believe that a winner requires a loser? Where am I vulnerable to group thinking? How am I silencing other voices? These are the kinds of questions commonly asked by the Old Testament prophets.

In My Problem with the Bible, Brian Zahnd says we in the West have been reading the Bible incorrectly. We love to identify with David versus Goliath, or Moses versus Egypt, or Israel versus Babylon. Our Sunday School curriculum is built around that idea. We think we are the minority or the underdog, but we’re not. Instead, Zahnd says,

I’m an ancient Egyptian. I’m a comfortable Babylonian. I’m a Roman in his villa….
I’m a citizen of a superpower. I was born among the conquerors. I live in the empire.

So the characters we should be identifying with are Nebuchadnezzar and Caesar. When’s the last time you put yourself in Pharaoh’s or King Saul’s sandals? Suddenly the shepherds Moses and David become “pesky” and “annoying.” We find ourselves, like King Ahab (1 Kings 22:8) muttering that we don’t want to ask the prophets because they always give us bad news.

The problem is that we, as majority, wealthy English-speakers in the empire try to identify with a Hebrew slave, an exile or a shepherd, and it’s a bad fit. More than that, Zahnd says it’s dangerous.

What happens if those on top read themselves into the story, not as imperial Egyptians, Babylonians, and Romans, but as the Israelites? That’s when you get the bizarre phenomenon of the elite and entitled using the Bible to endorse their dominance as God’s will. This is Roman Christianity after Constantine. This is Christendom on crusade. This is colonists seeing America as their promised land and the native inhabitants as Canaanites to be conquered. This is the whole history of European colonialism. This is Jim Crow. This is the American prosperity gospel. This is the domestication of Scripture.

History is usually written by the victors, but the Bible is history written by the conquered, the oppressed, the exile, the occupied and the enslaved. Unless we come from that vantage point, the Bible is not good news. It challenges our power, it asks what we’re doing for the minority. It questions our subtle oppression. It attempts to reveal the blind spots of the majority.

The article is well worth reading. But it also calls us to pause and reflect.

Failure!

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If you haven’t had the opportunity to read my previous blog post, “Humbled!” I suggest you take the time to read that one as context for this post. In that post, I asked for your stories about failure. I want to share my own example here and draw a few conclusions.

I was studying engineering when God showed me very clearly that I needed to change my major and move toward a career in missions. How was it so clear? I was failing Physics and another class foundational to engineering. At the same time, I heard a missionary share about the huge need for graphic design in missions. I had always played with design, but never thought of it as a career, let alone in missions. I couldn’t get it out of my head that I needed to change majors and change schools, and that graphic design was my path to missions.

While many find the idea of a “calling” somewhat mysterious, for me it was more practical. God clearly closed a door and opened another. At the point of failure of my plans, when I was ready to listen, God used a missionary to challenge me.

Shortly after we graduated, my wife and I attended the Urbana student mission conference. While visiting the mission booths, I found out Wycliffe Bible Translators had a huge need for graphic design, helping create displays, magazines, brochures, calendars and websites. But more than the need for my skills, the mission of Wycliffe grabbed me. This was an organization marked by perseverance, going into the difficult places, advocating for the marginalized, the minority languages that were so easily overlooked.

So my wife and I joined Wycliffe and took our first assignment in Canada. I managed a small team of designers, and put my energy into Wycliffe Canada’s award-winning photojournalistic magazine.

As I think back, I got pretty comfortable and even somewhat cocky in my position and abilities. I had won some design awards for Wycliffe’s Word Alive magazine, and I was able to “leverage” my abilities to take a similar position with Wycliffe USA, an organization about ten times the size of its Canadian counterpart. I remember thinking about the expansion of my influence to a larger constituency.

So my family and I moved down to Orlando and began the most difficult two years of my life.

A larger organization requires more specialization, and my job changed to the point that it played away from my strengths for big-picture thinking and ideas. I got buried in minutia and I found myself boxed in. My frustration grew, and I took it out on my boss, rebelling against her leadership. I lost trust and the hole I was in got deeper. I’m not at all proud of the way I handled myself, and I fully deserved the words my boss gave me near the end: “You’re gifted at a lot of things, but management isn’t one of them. Maybe you should find a job that doesn’t require management.”

I suppose I was gifted in a lot of things. But I was taking credit for success that wasn’t mine to take. Many of the ideas I was so proud of came in moments of unexpected inspiration. Most of my successes were done in the context of team, not solo. I was not very self aware.

This job came to an end when my boss sent me to a leadership conference. Given her thoughts on my leadership ability, it was a funny place to send me, but it turned out to be the best money she ever spent. An hour into the conference, I heard these momentous words: “If you don’t like your job, quit!” So I did. I was walking a fine line because I didn’t want to quit Wycliffe. I was still committed to the vision. But I walked away from graphic design. I was at rock bottom, not sure if anyone would want a washed-up designer, not sure I could find another job in this organization I loved.

At the bottom of my spiral of despair, as I debated my future, a senior vice president asked me to work for him as a project manager. I suppose if I’d learned anything from those two difficult years, it was project management, so I jumped at this surprise opportunity. He pulled me up from my knees and brought me into the president’s office. I discovered the amazing world of executive administration and big-picture strategy. I loved it! But I still had a lot to learn about management, so I took a 5-year detour, leading teams at various levels before returning to administration in a role responsible for developing leaders in the organization. I had learned from my experiences and had developed a soft heart for young leaders.

Like Peter, my philosophy of leadership is very much shaped by my failures:

  • I love to take on “projects.” Several times I have taken on a staff member whose recent career was marred by a bad performance appraisal, because I see potential in them and suspect that they were in some way a victim of circumstance. If I feel like the situation I can put them in will lead to success, I’ll take a risk on them.
  • I don’t believe firing is the worst thing you can do to someone. Letting them stay and spread their misery and discontent is worse for them and for the people around them.
  • I lead as an art director. I surround myself with great people who can do things I can’t, then paint a vision and let them add their creativity and input. The result is usually better than if I did it myself. So I have a much more realistic view of myself—my strengths and weaknesses and passions. I try to do what only I can do, and empower the people around me to use their strengths.
  • I look for talent in people across various industries. If a graphic designer could make a project manager and eventually a president who practices “design thinking,” then how could other skills translate into new situations?
  • I don’t confuse my job with my identity. I’m in at least my third career since I joined Wycliffe 17 years ago, and it’s been over a dozen years since I held the same job more than two years. So hold your passion, vision and calling more tightly than what you do.

Three years ago a search committee contacted me. They were looking for a young leader who wasn’t afraid to lead change, who had a track record of developing young leaders and who could turn Wycliffe Canada around from some significant areas of decline. When my wife heard what they were looking for, it was so clear to her that they were looking for me. “We’re moving to Canada,” she said. God had prepared me for this precise job at this precise time.

In my own story, I see a resemblance to Peter’s journey. Throughout each step, I see the Spirit working behind the scenes, shaping and preparing in order to accomplish his purposes. It causes me to take myself less seriously and to say with a twinkle in my eye that it’s God’s sense of humour that he’d put a graphic designer in charge of a Bible translation organization.

Roy Eyre, B.F.A.

Humbled!

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Imagine for a minute that you’re the apostle Peter. Jesus has just gone. You are left gazing longingly at the sky, not wanting to release your grip on him, wanting him to stay just a few minutes longer. You’re suddenly not sure what your job is. You spent a lot of years in the family business as an angler. Then this Messiah showed up, saying that you were going to be a fisher of men. Three years later, right before leaving, he changed the metaphor on you and told you that you were going to be a shepherd. However, unlike any other shepherd, you were going to care for people. That sounds like some kind of leadership responsibility, but what on earth kind of job is that?

Imagine further. On the Jerusalem Chamber of Volunteer Organizations website, you see a position posted. Wanted: Leader of Christ’s church in Jerusalem. Something in you stirs, so you begin to put together a resume. What would you put on that resume? Think about your credentials for a minute. What makes you qualified to lead the Church? What would you put down as your purpose statement? How would you “sell yourself” and your qualifications for a job like that?

Absurd, isn’t it?

It’s a role we couldn’t have imagined for the impulsive Peter of the Gospels. Nowhere in those four books do we see any indication that Peter is a servant, a pastor or priest, a humble leader.

It turns out Peter’s best credentials come out of his failures.

In Leading With a Limp, Dan Allender says,

No one is humble by nature…. Humility comes from humiliation, not from the choice to be self-effacing or a strong urge to give others the credit.

Humility that has not come from suffering due to one’s own arrogance is either a pragmatic strategy to get along with others or a natural predilection that seems to befit only a few rare individuals. For most leaders, humility comes only by wounds suffered from foolish falls. (p69-70)

I’ve wrestled with Allender’s words for years, arguing that there has to be another way. After all, doesn’t James 4:10 suggest that you can choose it? “Humble yourselves before the Lord, and he will exalt you.” But the context of this choice to humble yourself is the same as that of the prodigal son in the pig sty or the vindictive Saul blinded and kneeling on the road to Damascus. James is speaking of sinners who repent and grieve their sin. God then picks them up from their knees and exalts them.

My editor, Beth Koehler, offered this insight as we discussed this passage:

We’re talking about repentance and grieving personal sin before the Lord. How difficult it is for any of us, but especially so for leaders. Over and over we see that when leaders repent and grieve sin, their humility leads to a similar response in those they lead. It’s as if some major obstacle to repentance has been removed from the masses.  We see this in the Old Testament. We see it in more recent church history where revivals take place.

A leader’s real power is to be a living, walking example of the gospel.

In John 21, Peter was at a place of repentance and grief. He’d just betrayed his rabbi, his Messiah. Jesus’ response is to come to him on the beach and commission him as a shepherd. “If you love me, feed my sheep.” Somehow, this humbled man ends up leading the church in Jerusalem. Years later, he sends an exhortation to the leaders of the exiled and persecuted church. Peter writes from Rome as a mature believer and elder in the church, a different man from the Peter of the Gospels.

And now, a word to you who are elders in the churches. I, too, am an elder and a witness to the sufferings of Christ. And I, too, will share in his glory when he is revealed to the whole world. As a fellow elder, I appeal to you: Care for the flock that God has entrusted to you. Watch over it willingly, not grudgingly—not for what you will get out of it, but because you are eager to serve God. Don’t lord it over the people assigned to your care, but lead them by your own good example. And when the Great Shepherd appears, you will receive a crown of never-ending glory and honor. (1 Peter 5:1-4)

Peter’s leadership is shaped by his experiences in his early days. As Will Rogers quipped, “Good judgment comes from experience, and a lot of that comes from bad judgment.” Peter made a lot of mistakes, and the advice he gives to leaders reflects the lessons he learned during some of his greatest failures.

Let’s examine a few of the phrases in this passage.

  • “A witness to the sufferings of Christ.” He didn’t intend to be a witness; in John 13:37, he had told Jesus he would die for him. Indeed, while nine of the other disciples immediately ran away, Peter attempted a single-handed defense with a dagger. Jesus’ rebuke forced him to reluctant disengagement. When the mob’s thirst for blood threatened to draw him back in, he finally denied Christ to save himself—his single greatest point of failure.
  • “Care for the flock.” You can just hear Jesus’ words ringing in Peter’s ears decades later: “Feed my sheep!”
  • “Watch over it willingly,” and Peter says it again a few verses later: “Stay alert! Watch out for your great enemy, the devil.” Wasn’t Peter one of the three disciples who fell asleep three times in the Garden of Gethsemane after Jesus told them to keep watch while he prayed?
  • “Don’t lord it over them.” Another harsh lesson. This time the immediate screw-up wasn’t Peter. In Mark 10, James and John had just approached Jesus to seek honour and glory when he sets up his kingdom. Jesus responds that they would join him in drinking his cup (suffering) but it wasn’t up to him who would get glory. Now it’s Peter’s turn:

When the ten other disciples (Peter included) heard what James and John had asked, they were indignant. So Jesus called them together and said, “You know that the rulers in this world lord it over their people, and officials flaunt their authority over those under them. But among you it will be different. Whoever wants to be a leader among you must be your servant, and whoever wants to be first among you must be the slave of everyone else. For even the Son of Man came not to be served but to serve others and to give his life as a ransom for many.” (v41-45)

  • “Lead by your own good example.” In John 13, when Jesus took the basin and towel to wash his disciples’ feet, Peter argued at his audacious display of behaviour unbecoming of a leader. Jesus summarized the lesson:

“I have given you an example to follow. Do as I have done to you.” (v15)

Ouch! Peter’s leadership springs out of the bruises remaining from his greatest failures. Gentleness and humility began with his failures and were honed during his leadership of the early church through the peaks of rapid growth and the Holy Spirit’s miraculous power and the deep valleys of persecution, martyrdom and scattering.

It was only after all those experiences that Peter could say, “So humble yourselves under the mighty power of God, and at the right time he will lift you up in honour” (1 Peter 5:6). Peter certainly took a difficult journey to humility. Yes, in the early days the other disciples let him go first. He was the extrovert, he was unafraid. But being outspoken isn’t the same as being a leader. It wasn’t until he went through the darkest point in his life and was restored that we see the beginning of Peter’s journey to bold preacher, leader of men and elder shepherd.

What is your story? Have you gone through a point of failure? How does it shape you today?

Have you taken the time to reflect on your failures and what you can learn from them? Don’t waste those dark moments. They are critical to your character and habits as a leader.

How do I know? Because my own story resembles Peter’s more than I’d like. In my next post, I’ll share my own journey.

Getting the best from your team

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Have you noticed that there’s a shortage of good stories about CEOs that don’t fall into the stereotype of wealthy-fat-cat-who-dodges-taxes-and-treads-on-the-poor? Where are the stories about a corporate or organizational president who wants to do what’s right but runs into constant ethical grey areas, and faces struggles with public perception, morasses with no good outcome and dark nights of the soul—not to mention overcoming his or her own personal weaknesses? The current TV series most benevolent to CEOs is Undercover Boss, in which the big boss risks embarrassment and ridicule as he or she attempts to step into the shoes of an average employee within their own company.

I think my hunger for good president stories led me to dust off The West Wing, the long-running TV series from the 2000s that focused on the staff serving with the president of the United States. The episode I watched last night depicted a White House mired in a controversy that was in large part caused by a president who was less than forthcoming with his own staff, let alone the public. It causes the president’s staff an enormous amount of extra work and personal expense, as they each have to hire their own lawyers. They begin to crack under the stress, and it becomes clear that the core problem is not overwork or personal cost: as loyal as the staff are to their president, they haven’t forgiven the president for not bringing them into the loop earlier. By the end of the episode, the staff entertain a number of possible steps their leader could take to repair the damage.

  • Does he need to commend their hard work and give them some time off?
  • Does he need to apologize and spend some time getting them on the same page again?
  • Does he need to lay out a bold vision for the future that stirs their hearts to get over their personal pain?

President Bartlet does apologize to them as a group, but it feels cursory. Then he moves to inspiration and paints a vision for what they’re going to accomplish in the years ahead – something new and noble and big. Then he says, “Break’s over.” In other words, rather than lighten their load, he increases their capacity to give even more.

Vision does that. It makes a load feel a little bit lighter and in fact reveals that the load-bearer has unknown additional capacity. In her book, Multipliers, Liz Wiseman offers research that says a manager who diminishes staff will only draw out about 45% of their staff’s capacity, while a multiplier will get closer to 90%. But a significant sample in her research suggested the staff actually gave more than 100%. In other words, the leader drew out of them capacity they didn’t even know they had.

I recently read a chapter of Mistakes Leaders Make, in which Dave Kraft says leaders sometimes sacrifice vision for busyness. After all, many who find themselves in leadership positions were promoted because of competence. They love to do the work themselves while their teams struggle because they don’t have the one thing the leader alone can provide: vision. He arrives at one of the best differentiating statements about leadership and management I’ve ever heard:

Biblical leadership is concerned with the future, while management is concerned with the present.

To back up his point, Kraft cites Marcus Buckingham: “What defines a leader is his preoccupation with the future. He is a leader if, and only if, he is able to rally others to the better future he sees.” Kraft concludes, “True leadership is always forward thinking and forward moving.”

So how does an average, life-size leader practice “visioning,” without the benefit of Hollywood script writers and triumphant background music?

Take time to dream. Kraft says visioning is not just one thing a leader does; rather, “a leader’s primary responsibility is to hear from God.” And for most of us, it won’t happen without hard work. A leader has to “set aside time for retreating to dream, think, plan, and pray.” Kraft’s point:

Biblical leadership requires taking time to be in God’s presence often enough to hear from him what he wants to do in the future in your church, ministry or group.

Unlock ability in people. Wiseman says multipliers identify talent, know what they’re capable of, invest in them and create space for them to thrive. In short, they inspire people to offer their best. But they don’t stop there.

Demand their best work. Multipliers follow inspiration with high expectations. They delegate ownership and then hold their staff accountable to the high standard they know they’re capable of. Wiseman says that while the best leader’s desks appear level, in reality they have a distinct slant, where accountability slides back to the person sitting on the other side of the desk. Responsibility is never delegated upward.

It’s the beginning of a new year. I always rebel against the idea of resolutions, but I realize that my practice of reflection at the new year more often than not leads me to set areas of improvement. Let’s just call a resolution a resolution. Here are three areas I want to improve in 2014:

1. Visioning. I think my team needs to hear more vision, and they need to be equipped to share vision and plan for the future with their own teams.

2. Accountability for high expectations. I need to throw greater challenges to my team and hold them accountable. I need to constantly move things off my plate so that I have space for visioning and follow-up.

3. Storytelling. Since storytelling is such an essential tool for conveying vision, I want to invest in my abilities to tell effective stories that inspire, challenge and emote rather than simply conveying information.

How about you? What steps do you need to take to improve your ability to share vision and draw the best out of your team?

By the way, I think President Bartlet went a bit light on his apology. There’s incredible power in apology, and I think he missed an opportunity.