Category Archives: leadership

20 movies I never thought about as leadership stories

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There’s another list that’s worth compiling, and that’s great movies that I need to watch again because I never thought of them as leadership movies. I don’t have a rubric for ranking these in any rigorous manner. I’d love to hear your comments on the leadership lessons you saw in these, and any other surprise leadership movies you want to suggest.

12 Angry Men – This one probably should have been on my top 20 list, but since I hadn’t seen it in some time and didn’t watch it through the lens of leadership, I’ll put it at the top of this list.

Dead Poets Society – Teacher movies are obviously leadership stories.

Ender’s Game – I just watched this story about an adolescent boy who struggles to live into the leadership role he was selected for. I’m putting it here because it didn’t make my top 20, and it wasn’t marketed as a leadership movie.

The Blind Side – The Mom shows great courage in fighting for someone no one would give a chance, and in doing so I suppose she influences a football player, a coach, a team and a community. But I wonder: is this a leadership story, or just a great hero story?

The Matrix – Like the Hunger Games, it’s a story about someone who discovers everyone thinks he’s “The One.” Great reluctant leadership concept.

A Knight’s Tale – This movie certainly has its fans. Maybe watching it a third time, I’ll see its importance and leadership lessons.

Kingdom Of Heaven – This comment reflects my memory of it as well, especially the last part: “Great story of a man struggling with the loss of his wife and his faith. Finds himself a noble in a strange land, and negotiates loyalty, responsibility, and leadership with poise and kindness… the best exemplar is Salah ad Din – he could have wiped out Jerusalem entirely, but restrained his power to preserve the city and allowed the Britons to retreat.”

Runaway Jury – I love the showdown between the two men trying to manipulate the jury.

A League of Their Own – “How to lead when you have an ineffective leader.” I do recall how bad Tom Hanks’ character was and how various women, especially Geena Davis’ character, stepped up. Probably lots of good leadership lessons, then.

The Social Network – “The story of the rise of Facebook provides for us a glimpse into the brilliant mind and potentially destructive personality of the most creative and talented NextGen business leader ever.”

Mary Poppins – “seriously!” Having just watched Saving Mr Banks (maybe that one should be on this list!), I want to see Mary Poppins again. I’ll bet it is a good leadership portrayal in an unexpected package.

Glory – Any military movie could make my list, but I do recall the interesting overtones. Someone mentioned it gets into emerging leadership, one of my favourite topics.

Mr Holland’s Opus – Another teacher movie.

Aliens – someone nominated this one because of Sigourney Weaver’s character, Ripley.

The Hobbit: An Unexpected Journey – Here’s the comment I got: “I just re-watched the first Hobbit movie and there are some surprisingly good themes related to unrecognized/unexpected potential (i.e. Bilbo as an ‘adventurer’), taking risks/courage (moving from our zone of comfort), conflict resolution, and an especially critical skill for every leader…swordsmanship when faced with an army of orcs!”

We Were Soldiers – Another military movie.

Trouble with the Curve – A “more subtle” exploration of leadership, where “I’d say the lady carries lead role.”

The Help – There is a whole genre of southern women who stand up to the system. This one was good, as was Fried Green Tomatoes. And I probably could have included Steel Magnolias if I had a more recent memory of it.

Chicken Run – Yes, I had difficulty including an animated movie, and I refuse to put Kung Fu Panda on this list, but here’s the comment that made me think again about Chicken Run: “Great for… vision, learning from failure, persistence, modelling the way, influencing, organisation, decisiveness.” Sounds like I should see it again, because I certainly wasn’t watching for those characteristics.

Bend it Like Beckham – The idea of leadership emerging from young, female characters in a cultural context that devalues both makes it worth watching again. I just remember it being enjoyable but a bit of a softball in terms of story-telling power.

 

Credit: Some of the comments I received included links to other lists. So let me give due credit for some of these thoughts:

Top 20 leadership movies (that I’ve seen)

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I’ve been chewing on the lengthy list of leadership movies that were recommended in the comments and responses to my last blog post. As a result, I’m pulling together a series of blog posts on top leadership movies. There’s no shortage of lists, so I’m not sure mine has much to add to the noise, but it was a fun exercise.

Here are the factors I used when I ranked the following movies that I’ve seen and recommend:

  • My standard is leadership where others could have stepped up but didn’t. That’s the main factor to bump movies to the top of my list.
  • Unexpected, non-positional leadership.
  • A complex portrayal of leadership that shows it’s not as easy as it looks.
  • Resourcefulness and perseverance in the face of difficulty.
  • Portrayal of leadership at multiple levels.
  • A well-told story. I used Rotten Tomatoes ratings as my standard.

So, here they are, the top leadership movies I’ve seen:

1. Invictus – The convergence in the leadership styles, roles and methods of two leaders. The impact of that rugby team on a nation came from the collaboration between Mandela and Pienaar, the rugby captain. In addition, there are contrasts with other leaders: de Klerk, the jailers and Mandela’s security forces. Interestingly, the coaching staff don’t really feature in this sports movie. See my more complete commentary here.

2. Amazing Grace – Two leaders with very different styles, roles and methods. Everyone focuses on William Wilberforce, but after watching this one I had to pick up a biography on William Pitt. Other leadership influences show up in the abolitionists, John Newton, Wilberforce’s wife and opposition leadership.

3. Lincoln – An interesting portrayal of situational leadership as Lincoln tries to gain support for the 13th Amendment. One of the most interesting angles is the various members of congress struggling to summon courage. And a fascinating portrayal of Lincoln’s need to lead his family. Read more of my thoughts here.

4. Shawshank Redemption – While one of my favourite movies, I didn’t think of it as a leadership movie until someone made a comment on my blog post. Dufresne is an extremely unassuming man who ends up leading fellow inmates and influencing a lot of people with titles and authority.

5. Braveheart – I almost didn’t want this one to rank so highly, but it really does wrestle with leadership issues, especially between William Wallace, who practically begs others to step up and lead. There are lots of contrasting leadership styles, including the king, the king’s son, the nobles and the magistrate who tortures him.

6. Hoosiers – An unconventional leader, an impossible challenge and lots of setbacks make this a great story. In the genre of coaching—where leadership is expressed primarily through drawing out potential and influencing a team to do something it didn’t believe it could do—this movie is at the top.

7. Captain Philips – A ship captain with huge expertise in one area finds himself thrust into areas of weakness and tapping into unknown leadership ability. He goes toe-to-toe with a young, hungry, adaptive Somali leader who makes the most of limited resources and takes on a Goliath.

8. The Queen – A more recent retelling of the Madness of King George, this movie details a prime minister who must guide the monarch through a major crisis. Unlike the other movie, this story portrays leadership by the monarch and the PM and her next-in-line. She listens to advice and manages to avert disaster with decisive leadership.

9. Apollo 13 – Leadership is demonstrated at multiple levels in this story, from the flight commander to the grounded astronaut in the simulator who swallows his disappointment. But it’s the flight director who keeps everyone inspired, on mission and committed to not giving up. He adjusts his leadership style to meet the crisis.

10. The Hunger Games – I’m thinking of the body of work: the three books and the two movies released so far. A young lady who is simply struggling to survive finds herself with a boatload of followers and has to learn how to lead a movement she never asked to lead.

11. The Madness of King George – What happens when a positional leader is sidelined while a potential usurper waits in the shadows? That’s the challenge of prime minister William Pitt, who has to find a way to manage the crisis, hold off the coups and lead upward.

12. Courage Under Fire – One moment of courageous leadership by an unlikely leader is blurred by others who try to twist it for their own purposes or even bury it. The way the story is told is innovative, though it all boils down to one moment of leadership when I wish we’d been able to get more of a glimpse of what Meg Ryan’s character was thinking and feeling.

13. To Kill a Mockingbird – A lawyer takes a stand to fight for his convictions and a minority, despite huge obstacles and cultural pressure. He manages to lead those he advocates for and he models new behaviour to a mob of whites, but his greatest leadership is to his family.

14. Moneyball – A new leader, facing an impossible challenge, finds a trick to even the playing field and in doing so, reinvents the entire game. He has to persevere through enormous pressure from the system. One of his most courageous decisions was to show loyalty rather than take the high-paying, high-power role offered him at the end.

15. Erin Brockovich – A “nobody” with courage, perseverance and principles puts in the hard work, taking on a Goliath and winning. No doubt she’s a hero, but leadership is influencing others. Perhaps her greatest feat in leadership is leading upward. While her boss has the title, she sets the direction for the law firm.

16. Amistad – There’s huge potential for leadership lessons in an opportunistic slave who starts a revolt and then has to learn how to overcome huge obstacles to get his followers back to Africa. Unfortunately, the story is ultimately told about a lawyer and a former president who have to figure out how to communicate with and for them. So I found the leadership lessons diffused.

17. Elizabeth: Golden Age – This was a story of one of history’s most powerful women facing incredibly-difficult challenges. I could have moved it higher, but I temper this one with the fact I haven’t seen the first movie with Cate Blanchett, and I hear it’s better.

18. Thirteen Days – The story of the Cuban Missile Crisis is an excellent portrayal of the complexities of leadership when everything is on the line. From fiery generals used to getting their own way to cabinet secretaries who have to carry the leader’s vision to a president who needs to know which voices to listen to, this movie drops you into the agony of decision-making when there is no good decision.

19. The Iron Lady – An interesting delivery of the story of a woman who stepped up to give leadership when no one in her male-dominated world was willing to. She courageously made and stuck with decisions, knowing full well the consequences and lack of support she’d get. It’s a bittersweet movie because it shows the insignificant retirement of an enormously successful public servant.

20. Remember the Titans – Another great coaching movie, with lots of overtones and cultural ramifications. It shows how great leadership and sports success can bring people together like nothing else. Continue reading →

Best leadership movies?

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I’m co-leading a leadership development program for Wycliffe staff in June, and I’m responsible for selecting a movie as a case study to drive discussion about leadership principles. What movies should I consider? I’m definitely up for non-traditional suggestions. I’ll seed the conversation with a few from my list:

Amazing Grace – Two leaders with very different styles, roles and methods. Everyone focuses on William Wilberforce, but after watching this one I had to pick up a biography on William Pitt.

Invictus — Another contrast in the leadership styles, roles and methods of two leaders. The impact of that rugby team on a nation came from the convergence of Mandela’s and Pienaar’s leadership.

Lincoln – An interesting portrayal of situational leadership as Lincoln tries to gain support for emancipation.

Ender’s Game – I just watched this story about an adolescent boy who struggles to live into the leadership role he was selected for.

What should be on my list, and why?

Continue reading →

Reading it upside down

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It’s human nature to scramble to be on the side of the majority. We will always try to find connections with others that form cliques and create a power base. Put a diverse group of people in a jury room or a lifeboat, and they will attempt to clump. If there are obvious connecting points like skin tones or gender, majorities will form and subtle biases set in. The women will gather against the men. The tall versus the short. The brown eyes versus the blue. But the same phenomenon will happen even if there are no obvious majorities. The introverts will mobilize against the extroverts. Or the morning people versus the night owls. No one wants to be the minority, and no one wants to be oppressed.

Mark Twain, never afraid of being in the minority himself, observed,

Whenever you find yourself on the side of the majority, it is time to pause and reflect.

I believe he’s talking about more than cheering for the underdog. He’s saying that being a member of a power-based clique is reason enough to question how we got there and what we are doing to stay there. What am I doing to oppress the minority? Do I believe that a winner requires a loser? Where am I vulnerable to group thinking? How am I silencing other voices? These are the kinds of questions commonly asked by the Old Testament prophets.

In My Problem with the Bible, Brian Zahnd says we in the West have been reading the Bible incorrectly. We love to identify with David versus Goliath, or Moses versus Egypt, or Israel versus Babylon. Our Sunday School curriculum is built around that idea. We think we are the minority or the underdog, but we’re not. Instead, Zahnd says,

I’m an ancient Egyptian. I’m a comfortable Babylonian. I’m a Roman in his villa….
I’m a citizen of a superpower. I was born among the conquerors. I live in the empire.

So the characters we should be identifying with are Nebuchadnezzar and Caesar. When’s the last time you put yourself in Pharaoh’s or King Saul’s sandals? Suddenly the shepherds Moses and David become “pesky” and “annoying.” We find ourselves, like King Ahab (1 Kings 22:8) muttering that we don’t want to ask the prophets because they always give us bad news.

The problem is that we, as majority, wealthy English-speakers in the empire try to identify with a Hebrew slave, an exile or a shepherd, and it’s a bad fit. More than that, Zahnd says it’s dangerous.

What happens if those on top read themselves into the story, not as imperial Egyptians, Babylonians, and Romans, but as the Israelites? That’s when you get the bizarre phenomenon of the elite and entitled using the Bible to endorse their dominance as God’s will. This is Roman Christianity after Constantine. This is Christendom on crusade. This is colonists seeing America as their promised land and the native inhabitants as Canaanites to be conquered. This is the whole history of European colonialism. This is Jim Crow. This is the American prosperity gospel. This is the domestication of Scripture.

History is usually written by the victors, but the Bible is history written by the conquered, the oppressed, the exile, the occupied and the enslaved. Unless we come from that vantage point, the Bible is not good news. It challenges our power, it asks what we’re doing for the minority. It questions our subtle oppression. It attempts to reveal the blind spots of the majority.

The article is well worth reading. But it also calls us to pause and reflect.

Failure!

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If you haven’t had the opportunity to read my previous blog post, “Humbled!” I suggest you take the time to read that one as context for this post. In that post, I asked for your stories about failure. I want to share my own example here and draw a few conclusions.

I was studying engineering when God showed me very clearly that I needed to change my major and move toward a career in missions. How was it so clear? I was failing Physics and another class foundational to engineering. At the same time, I heard a missionary share about the huge need for graphic design in missions. I had always played with design, but never thought of it as a career, let alone in missions. I couldn’t get it out of my head that I needed to change majors and change schools, and that graphic design was my path to missions.

While many find the idea of a “calling” somewhat mysterious, for me it was more practical. God clearly closed a door and opened another. At the point of failure of my plans, when I was ready to listen, God used a missionary to challenge me.

Shortly after we graduated, my wife and I attended the Urbana student mission conference. While visiting the mission booths, I found out Wycliffe Bible Translators had a huge need for graphic design, helping create displays, magazines, brochures, calendars and websites. But more than the need for my skills, the mission of Wycliffe grabbed me. This was an organization marked by perseverance, going into the difficult places, advocating for the marginalized, the minority languages that were so easily overlooked.

So my wife and I joined Wycliffe and took our first assignment in Canada. I managed a small team of designers, and put my energy into Wycliffe Canada’s award-winning photojournalistic magazine.

As I think back, I got pretty comfortable and even somewhat cocky in my position and abilities. I had won some design awards for Wycliffe’s Word Alive magazine, and I was able to “leverage” my abilities to take a similar position with Wycliffe USA, an organization about ten times the size of its Canadian counterpart. I remember thinking about the expansion of my influence to a larger constituency.

So my family and I moved down to Orlando and began the most difficult two years of my life.

A larger organization requires more specialization, and my job changed to the point that it played away from my strengths for big-picture thinking and ideas. I got buried in minutia and I found myself boxed in. My frustration grew, and I took it out on my boss, rebelling against her leadership. I lost trust and the hole I was in got deeper. I’m not at all proud of the way I handled myself, and I fully deserved the words my boss gave me near the end: “You’re gifted at a lot of things, but management isn’t one of them. Maybe you should find a job that doesn’t require management.”

I suppose I was gifted in a lot of things. But I was taking credit for success that wasn’t mine to take. Many of the ideas I was so proud of came in moments of unexpected inspiration. Most of my successes were done in the context of team, not solo. I was not very self aware.

This job came to an end when my boss sent me to a leadership conference. Given her thoughts on my leadership ability, it was a funny place to send me, but it turned out to be the best money she ever spent. An hour into the conference, I heard these momentous words: “If you don’t like your job, quit!” So I did. I was walking a fine line because I didn’t want to quit Wycliffe. I was still committed to the vision. But I walked away from graphic design. I was at rock bottom, not sure if anyone would want a washed-up designer, not sure I could find another job in this organization I loved.

At the bottom of my spiral of despair, as I debated my future, a senior vice president asked me to work for him as a project manager. I suppose if I’d learned anything from those two difficult years, it was project management, so I jumped at this surprise opportunity. He pulled me up from my knees and brought me into the president’s office. I discovered the amazing world of executive administration and big-picture strategy. I loved it! But I still had a lot to learn about management, so I took a 5-year detour, leading teams at various levels before returning to administration in a role responsible for developing leaders in the organization. I had learned from my experiences and had developed a soft heart for young leaders.

Like Peter, my philosophy of leadership is very much shaped by my failures:

  • I love to take on “projects.” Several times I have taken on a staff member whose recent career was marred by a bad performance appraisal, because I see potential in them and suspect that they were in some way a victim of circumstance. If I feel like the situation I can put them in will lead to success, I’ll take a risk on them.
  • I don’t believe firing is the worst thing you can do to someone. Letting them stay and spread their misery and discontent is worse for them and for the people around them.
  • I lead as an art director. I surround myself with great people who can do things I can’t, then paint a vision and let them add their creativity and input. The result is usually better than if I did it myself. So I have a much more realistic view of myself—my strengths and weaknesses and passions. I try to do what only I can do, and empower the people around me to use their strengths.
  • I look for talent in people across various industries. If a graphic designer could make a project manager and eventually a president who practices “design thinking,” then how could other skills translate into new situations?
  • I don’t confuse my job with my identity. I’m in at least my third career since I joined Wycliffe 17 years ago, and it’s been over a dozen years since I held the same job more than two years. So hold your passion, vision and calling more tightly than what you do.

Three years ago a search committee contacted me. They were looking for a young leader who wasn’t afraid to lead change, who had a track record of developing young leaders and who could turn Wycliffe Canada around from some significant areas of decline. When my wife heard what they were looking for, it was so clear to her that they were looking for me. “We’re moving to Canada,” she said. God had prepared me for this precise job at this precise time.

In my own story, I see a resemblance to Peter’s journey. Throughout each step, I see the Spirit working behind the scenes, shaping and preparing in order to accomplish his purposes. It causes me to take myself less seriously and to say with a twinkle in my eye that it’s God’s sense of humour that he’d put a graphic designer in charge of a Bible translation organization.

Roy Eyre, B.F.A.

Humbled!

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Imagine for a minute that you’re the apostle Peter. Jesus has just gone. You are left gazing longingly at the sky, not wanting to release your grip on him, wanting him to stay just a few minutes longer. You’re suddenly not sure what your job is. You spent a lot of years in the family business as an angler. Then this Messiah showed up, saying that you were going to be a fisher of men. Three years later, right before leaving, he changed the metaphor on you and told you that you were going to be a shepherd. However, unlike any other shepherd, you were going to care for people. That sounds like some kind of leadership responsibility, but what on earth kind of job is that?

Imagine further. On the Jerusalem Chamber of Volunteer Organizations website, you see a position posted. Wanted: Leader of Christ’s church in Jerusalem. Something in you stirs, so you begin to put together a resume. What would you put on that resume? Think about your credentials for a minute. What makes you qualified to lead the Church? What would you put down as your purpose statement? How would you “sell yourself” and your qualifications for a job like that?

Absurd, isn’t it?

It’s a role we couldn’t have imagined for the impulsive Peter of the Gospels. Nowhere in those four books do we see any indication that Peter is a servant, a pastor or priest, a humble leader.

It turns out Peter’s best credentials come out of his failures.

In Leading With a Limp, Dan Allender says,

No one is humble by nature…. Humility comes from humiliation, not from the choice to be self-effacing or a strong urge to give others the credit.

Humility that has not come from suffering due to one’s own arrogance is either a pragmatic strategy to get along with others or a natural predilection that seems to befit only a few rare individuals. For most leaders, humility comes only by wounds suffered from foolish falls. (p69-70)

I’ve wrestled with Allender’s words for years, arguing that there has to be another way. After all, doesn’t James 4:10 suggest that you can choose it? “Humble yourselves before the Lord, and he will exalt you.” But the context of this choice to humble yourself is the same as that of the prodigal son in the pig sty or the vindictive Saul blinded and kneeling on the road to Damascus. James is speaking of sinners who repent and grieve their sin. God then picks them up from their knees and exalts them.

My editor, Beth Koehler, offered this insight as we discussed this passage:

We’re talking about repentance and grieving personal sin before the Lord. How difficult it is for any of us, but especially so for leaders. Over and over we see that when leaders repent and grieve sin, their humility leads to a similar response in those they lead. It’s as if some major obstacle to repentance has been removed from the masses.  We see this in the Old Testament. We see it in more recent church history where revivals take place.

A leader’s real power is to be a living, walking example of the gospel.

In John 21, Peter was at a place of repentance and grief. He’d just betrayed his rabbi, his Messiah. Jesus’ response is to come to him on the beach and commission him as a shepherd. “If you love me, feed my sheep.” Somehow, this humbled man ends up leading the church in Jerusalem. Years later, he sends an exhortation to the leaders of the exiled and persecuted church. Peter writes from Rome as a mature believer and elder in the church, a different man from the Peter of the Gospels.

And now, a word to you who are elders in the churches. I, too, am an elder and a witness to the sufferings of Christ. And I, too, will share in his glory when he is revealed to the whole world. As a fellow elder, I appeal to you: Care for the flock that God has entrusted to you. Watch over it willingly, not grudgingly—not for what you will get out of it, but because you are eager to serve God. Don’t lord it over the people assigned to your care, but lead them by your own good example. And when the Great Shepherd appears, you will receive a crown of never-ending glory and honor. (1 Peter 5:1-4)

Peter’s leadership is shaped by his experiences in his early days. As Will Rogers quipped, “Good judgment comes from experience, and a lot of that comes from bad judgment.” Peter made a lot of mistakes, and the advice he gives to leaders reflects the lessons he learned during some of his greatest failures.

Let’s examine a few of the phrases in this passage.

  • “A witness to the sufferings of Christ.” He didn’t intend to be a witness; in John 13:37, he had told Jesus he would die for him. Indeed, while nine of the other disciples immediately ran away, Peter attempted a single-handed defense with a dagger. Jesus’ rebuke forced him to reluctant disengagement. When the mob’s thirst for blood threatened to draw him back in, he finally denied Christ to save himself—his single greatest point of failure.
  • “Care for the flock.” You can just hear Jesus’ words ringing in Peter’s ears decades later: “Feed my sheep!”
  • “Watch over it willingly,” and Peter says it again a few verses later: “Stay alert! Watch out for your great enemy, the devil.” Wasn’t Peter one of the three disciples who fell asleep three times in the Garden of Gethsemane after Jesus told them to keep watch while he prayed?
  • “Don’t lord it over them.” Another harsh lesson. This time the immediate screw-up wasn’t Peter. In Mark 10, James and John had just approached Jesus to seek honour and glory when he sets up his kingdom. Jesus responds that they would join him in drinking his cup (suffering) but it wasn’t up to him who would get glory. Now it’s Peter’s turn:

When the ten other disciples (Peter included) heard what James and John had asked, they were indignant. So Jesus called them together and said, “You know that the rulers in this world lord it over their people, and officials flaunt their authority over those under them. But among you it will be different. Whoever wants to be a leader among you must be your servant, and whoever wants to be first among you must be the slave of everyone else. For even the Son of Man came not to be served but to serve others and to give his life as a ransom for many.” (v41-45)

  • “Lead by your own good example.” In John 13, when Jesus took the basin and towel to wash his disciples’ feet, Peter argued at his audacious display of behaviour unbecoming of a leader. Jesus summarized the lesson:

“I have given you an example to follow. Do as I have done to you.” (v15)

Ouch! Peter’s leadership springs out of the bruises remaining from his greatest failures. Gentleness and humility began with his failures and were honed during his leadership of the early church through the peaks of rapid growth and the Holy Spirit’s miraculous power and the deep valleys of persecution, martyrdom and scattering.

It was only after all those experiences that Peter could say, “So humble yourselves under the mighty power of God, and at the right time he will lift you up in honour” (1 Peter 5:6). Peter certainly took a difficult journey to humility. Yes, in the early days the other disciples let him go first. He was the extrovert, he was unafraid. But being outspoken isn’t the same as being a leader. It wasn’t until he went through the darkest point in his life and was restored that we see the beginning of Peter’s journey to bold preacher, leader of men and elder shepherd.

What is your story? Have you gone through a point of failure? How does it shape you today?

Have you taken the time to reflect on your failures and what you can learn from them? Don’t waste those dark moments. They are critical to your character and habits as a leader.

How do I know? Because my own story resembles Peter’s more than I’d like. In my next post, I’ll share my own journey.

Getting the best from your team

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Have you noticed that there’s a shortage of good stories about CEOs that don’t fall into the stereotype of wealthy-fat-cat-who-dodges-taxes-and-treads-on-the-poor? Where are the stories about a corporate or organizational president who wants to do what’s right but runs into constant ethical grey areas, and faces struggles with public perception, morasses with no good outcome and dark nights of the soul—not to mention overcoming his or her own personal weaknesses? The current TV series most benevolent to CEOs is Undercover Boss, in which the big boss risks embarrassment and ridicule as he or she attempts to step into the shoes of an average employee within their own company.

I think my hunger for good president stories led me to dust off The West Wing, the long-running TV series from the 2000s that focused on the staff serving with the president of the United States. The episode I watched last night depicted a White House mired in a controversy that was in large part caused by a president who was less than forthcoming with his own staff, let alone the public. It causes the president’s staff an enormous amount of extra work and personal expense, as they each have to hire their own lawyers. They begin to crack under the stress, and it becomes clear that the core problem is not overwork or personal cost: as loyal as the staff are to their president, they haven’t forgiven the president for not bringing them into the loop earlier. By the end of the episode, the staff entertain a number of possible steps their leader could take to repair the damage.

  • Does he need to commend their hard work and give them some time off?
  • Does he need to apologize and spend some time getting them on the same page again?
  • Does he need to lay out a bold vision for the future that stirs their hearts to get over their personal pain?

President Bartlet does apologize to them as a group, but it feels cursory. Then he moves to inspiration and paints a vision for what they’re going to accomplish in the years ahead – something new and noble and big. Then he says, “Break’s over.” In other words, rather than lighten their load, he increases their capacity to give even more.

Vision does that. It makes a load feel a little bit lighter and in fact reveals that the load-bearer has unknown additional capacity. In her book, Multipliers, Liz Wiseman offers research that says a manager who diminishes staff will only draw out about 45% of their staff’s capacity, while a multiplier will get closer to 90%. But a significant sample in her research suggested the staff actually gave more than 100%. In other words, the leader drew out of them capacity they didn’t even know they had.

I recently read a chapter of Mistakes Leaders Make, in which Dave Kraft says leaders sometimes sacrifice vision for busyness. After all, many who find themselves in leadership positions were promoted because of competence. They love to do the work themselves while their teams struggle because they don’t have the one thing the leader alone can provide: vision. He arrives at one of the best differentiating statements about leadership and management I’ve ever heard:

Biblical leadership is concerned with the future, while management is concerned with the present.

To back up his point, Kraft cites Marcus Buckingham: “What defines a leader is his preoccupation with the future. He is a leader if, and only if, he is able to rally others to the better future he sees.” Kraft concludes, “True leadership is always forward thinking and forward moving.”

So how does an average, life-size leader practice “visioning,” without the benefit of Hollywood script writers and triumphant background music?

Take time to dream. Kraft says visioning is not just one thing a leader does; rather, “a leader’s primary responsibility is to hear from God.” And for most of us, it won’t happen without hard work. A leader has to “set aside time for retreating to dream, think, plan, and pray.” Kraft’s point:

Biblical leadership requires taking time to be in God’s presence often enough to hear from him what he wants to do in the future in your church, ministry or group.

Unlock ability in people. Wiseman says multipliers identify talent, know what they’re capable of, invest in them and create space for them to thrive. In short, they inspire people to offer their best. But they don’t stop there.

Demand their best work. Multipliers follow inspiration with high expectations. They delegate ownership and then hold their staff accountable to the high standard they know they’re capable of. Wiseman says that while the best leader’s desks appear level, in reality they have a distinct slant, where accountability slides back to the person sitting on the other side of the desk. Responsibility is never delegated upward.

It’s the beginning of a new year. I always rebel against the idea of resolutions, but I realize that my practice of reflection at the new year more often than not leads me to set areas of improvement. Let’s just call a resolution a resolution. Here are three areas I want to improve in 2014:

1. Visioning. I think my team needs to hear more vision, and they need to be equipped to share vision and plan for the future with their own teams.

2. Accountability for high expectations. I need to throw greater challenges to my team and hold them accountable. I need to constantly move things off my plate so that I have space for visioning and follow-up.

3. Storytelling. Since storytelling is such an essential tool for conveying vision, I want to invest in my abilities to tell effective stories that inspire, challenge and emote rather than simply conveying information.

How about you? What steps do you need to take to improve your ability to share vision and draw the best out of your team?

By the way, I think President Bartlet went a bit light on his apology. There’s incredible power in apology, and I think he missed an opportunity.

Cautionary lessons from Moses

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I want to spend a bit of time looking at two cautions in the leadership lessons of Numbers 11.

Do we cut God’s abilities short?

God answers the people’s request. He tells them he heard their complaint, and he’ll provide meat. But lest you read tenderness into this “answer to prayer,” God tells them they will have so much meat it will be coming out of their nostrils, and they’ll hate the sight of it! Moses is quick to point out the impracticality of God’s words. As you consider his hesitation and lack of faith, consider his track record with God. In Exodus 3, God said he heard Israel’s cry and had come to rescue them. Then he shocks Moses with his solution: “Now go, for I am sending you to Pharaoh” (v10) Here, when Moses hears God say he’ll provide meat, he’s probably thinking of all the work he’ll have to do to make it happen.

He learns a couple of important principles. One, God doesn’t work in the same way every time. This time is more like the plagues, when Moses sat back and watched. Two, he has to consider this fantastic question: “Has my arm lost its power?” Another version renders it, “Is my arm too short?” This is a very direct challenge to Moses’ faith, and a great question for leaders to consider.

In what ways do we cut short in our minds and in our planning the ability of God to work wonders? In what ways do we take on God’s responsibility as we lead his people (1 Peter 5:2)? It’s a dangerous thing to conclude, “If this is going to happen, I’m going to have to do it myself.” God makes it very personal for Moses: “Now you will see whether or not my word comes true!” (Numbers 11:23)

Do we take God at his word?

God has given us promises as leaders. He has given us general ones through Scripture and when he gives us a vision, he often accompanies it with overt and implied promises that are much more personal in nature. Part of leading is our own faith journey — our ability to take God at his word. This was the challenge Moses experienced at that moment of crisis.

Of course, God comes through in a miraculous way. Can you imagine seeing quail piled three feet deep and stretching a day’s journey in any direction? Can you imagine the number of birds? Moses couldn’t either.

Do our mistakes influence others?

Joshua only shows up once in this story, but there are several important points to consider. As Moses’ assistant “since his youth,” it’s clear that Moses identified his leadership ability early on and has mentored him for several years. But in this instance he earns a rebuke for attempting to protect Moses. Why?

I suspect he’s afraid of insurrection. With all the people whining, there could be danger in the fact that two leaders stayed behind in the camp rather than accept the invitation to join the other 68 at the Tabernacle. So Joshua begs Moses to stop those two from prophesying. Moses, on the other hand, points out that Joshua doesn’t need to be jealous for Moses’s sake. Moses knows he isn’t the point.

In addition to the natural tendency for an assistant to see himself as guardian of his boss’s honour, Matthew Henry suggests that Joshua would have been one of the seventy himself. He may well have been “jealous for the honour of their order.” In that moment, Joshua demonstrates a foundational flaw in his belief system. Could it be that he had a scarcity model, as if God’s Spirit going to others might dilute the power in each individual? Or could it be a desire for control, as if Moses could restrict or put parameters on God’s Spirit? In our most unguarded moments, our core beliefs become evident.

Most importantly, I suspect Joshua heard Moses whining. After all, other passages talk about how Joshua is a witness to the intimate conversations between God and Moses. He was the only other person allowed on Mount Sinai with Moses, and he was often in the tent of meeting as Moses and God talked face-to-face. So it’s reasonable to expect that he heard Moses complaining. While Moses quickly rebounds to leadership form, Joshua doesn’t recover quite as quickly. He’s clearly on the wrong side in this one, and Moses has to rebuke him. It’s a reminder that others can be drawn into and hurt by our sin and weakness. I’m all for vulnerability and modelling, but it can be both instructive and destructive.

The good news is that Joshua made his mistake before he stepped onto the leadership stage himself. It was a learning opportunity. And that is probably the greatest leadership lesson in this passage: we are all learners. Whether we’re already in that position of leadership and influence or on our way, we never stop growing in our understanding of God, our faith in him and our ability to lead. Thank God that he’s not finished with us, and he shows grace to help us learn from our mistakes.

Lead through the Spirit

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There’s another important lesson about leadership in Numbers 11. The passage refers to a “spirit of leadership” resting on the seventy in a way that is far more tangible than I have allowed myself to think of before. Clearly, it’s talking about God’s Spirit falling on and filling individuals in a way that helps them carry the burden of leadership.

To tell you the truth, I have not put a lot of thought into the idea of spirit-filled leadership. In fact, I don’t think I’m alone in being a little nervous about the unpredictability of the Spirit. I like to feel as if I’m in control, but I’m increasingly convinced that my attempts to control actually limit my usefulness and effectiveness. So let me approach this passage with intellectual honesty and try to draw out a few principles all leaders should pay attention to in terms of their need for the Spirit of God. I’m preaching first to myself.

The first principle about the Holy Spirit is that leaders shouldn’t leave home without him. The way God promises to put his Spirit on each of the seventy parallels the experience of the apostles as they prepare to lead the early church. In Acts 1:4, Jesus instructs them not to leave Jerusalem until God sends them his Spirit. Without this critical provision, they will not be able to be witnesses or baptize or teach. So they wait. It’s only when the Holy Spirit falls in Acts 2 that Peter is enabled to step boldly to the microphone and preach a multilingual sermon that results in 3,000 baptisms.

Second, the presence of the Holy Spirit bestows identity and credibility. The unique visible and overt outpouring of the Spirit in the form of prophecy also happened to a young man named Saul in 1 Samuel 10. When Samuel anoints Saul as the first king of Israel, he tells him “the Spirit of the Lord will come powerfully upon you, and you will prophesy… You will be changed into a different person.” The experience is so noteworthy that a proverb was birthed: “Is Saul also among the prophets?”

It is typically as difficult to see the Spirit’s movement as it is to see the wind. So God uses occasional visible evidence of his Spirit to give individuals credibility to lead. In Numbers 11, it affirms the elders’ calling, leaving no doubt as to who was set apart among the seventy. Even the two in the camp get that clear stamp of authority. The passage makes it clear that the ability to prophesy is tangential and temporary. Though the seventy prophesy only once, that is sufficient to establish credibility and reassure that the Spirit’s power is on them. From this launching point, we need to look for the fruit of the Spirit (Gal 5:22-23) and the exercise of the gifts of the Spirit (1 Cor 12) for ongoing evidence that the Spirit is at work in a leader.

This leads to my third principle: the primary purpose of the Spirit’s filling in a leader is equipping. It starts with leaders themselves, but it flows out to their followers. In Numbers 11:17 God tells Moses the Spirit will give the seventy the ability to bear the leadership burden with him. In 1 Samuel 10:7, Samuel tells Saul that God’s presence will enable the new king to do what needs to be done. Rather than simply referring to skill-based or learned leadership that originates from ourselves, this is a leadership that springs forth from God himself. The gift of leadership in Romans 12 is a specific empowering of the Spirit for administration and governance roles. Ephesians 4 makes the purpose of these gifts clear: they are designed “to equip the saints for the work of ministry, for building up the body of Christ” and helping us attain unity, knowledge and maturity (Eph 4:11-13).

The body is a helpful metaphor, as these gifts come with variety. Disciples are transformed into apostles, prophets, evangelists, shepherds and teachers. My personal bent toward the “kingly” roles — motivating and organizing people and sharing vision — needs balancing with other body parts. Leadership should also include “priestly” elements such as caring for and feeding the flock and “prophetic” elements such as discerning issues, understanding the times and rebuking behaviour. The Spirit helps move a leader from administration to the more prophetic task of challenging the status quo. Leading change had better flow out of a response to the Spirit’s prompting, because anyone challenging the way things are is venturing into dangerous territory.

Spirit-empowered leadership should stand out from other forms that lack power. My fourth principle is the untapped secret available to believers called to lead: the Spirit amplifies leadership with immense power. Paul made this point as he asked God to give the Ephesian church “the Spirit of wisdom and revelation”:

I pray that the eyes of your heart may be enlightened in order that you may know… his incomparably great power for us who believe. That power is the same as the mighty strength he exerted when he raised Christ from the dead and seated him at his right hand in the heavenly realms. (Eph 1:17-20, NIV)

The same power that raised Christ from the dead was available to Peter in Acts 2. The transformation in his life must have left his colleagues wondering whether this was the same Peter they knew. Nothing short of Jesus’ resurrection power could have turned the Peter of the gospels into the Rock of the early church.

The same power was available to Moses and the seventy elders. In my next blog post, we’ll look at what Moses learned about that power.

And the same power is available to us as well. Incredible! The question is whether we’re tapping into it. Are we seeking to be spirit-filled leaders?

Leadership lessons from Moses

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I’ve been making my way slowly through the Bible and am currently slogging through Numbers. But you can’t go to sleep on even the difficult books, because you’ll suddenly find a gold mine where you least expect it. Numbers 11 is so packed, I’ve been stuck on it for almost three weeks.

We all know that Moses was a great leader, and his life is chock full of leadership examples. But as with most leaders, a lot of the examples we can learn from come from mistakes and weaknesses. Moses’ life has been laid bare for us, and there are a number of lessons here in this chapter.

Don’t join the whining

We open with verse 4. The first three verses are a preamble full of foreshadowing. The people complain, God’s anger is kindled, and people die. Yet they don’t learn their lesson. They begin to complain again.

Verse 4 says the people “yielded to intense craving” (NKJV) and began to complain. This “lusting” (ESV) originated with the “rabble” living among them – the foreigners who came along with them from Egypt. They’re tired of their daily manna and want meat. Their discontent quickly spreads from the fringes to consume the camp, even tainting Moses.

It seems to be a universal tendency of children to manipulate with tears. Have you ever noticed how children project their crying? When you hear them projecting, rather than sobbing to themselves, you know they’re trying to manipulate. The text here says the people of Israel wept at the doors of their tents. They are not embarrassed; instead, they’re projecting.

And have you ever noticed that non-tonal languages get tonal when it comes to whining? You don’t even need to hear the words. As it does with many parents, the manipulative chorus pushes Moses over the edge.

Moses and God are united in their disgust at what they hear. While the former is aggravated, the latter is described as irate. But then Moses turns and unloads on God. And boy does he whine! He complains about the load he has to carry, about why the responsibility fell on him in the first place, about why God is treating him so badly. Then he takes it over the top: “If this is how you intend to treat me, just go ahead and kill me. Do me a favor and spare me this misery!” (Nu 11:15)

How will an irate God react? Surprisingly, God’s anger disappears. He doesn’t lash out at Moses, his friend. Something about the way Moses says it communicates his vulnerability in that moment, and God provides solutions instead of rebuke. First, he provides a long-term answer. Then he takes responsibility to meet the short-term, tangible need.

Address the systemic problem first

Moses is on a journey in his understanding of leadership. Governing a nation is no small task. You’ll recall the hierarchical judicial system Moses installed on the counsel of his father-in-law (Exodus 18). Now God helps him assemble a distributed executive branch. Instead of trying to run everything himself, his focus should be on seventy elders who can assist in governing the people.

Note that this new system is not really designed to solve the immediate crisis. After all, finding meat is not a problem that is better solved by a committee of seventy instead of one. God chooses first to address the more long-term, systemic issue behind Moses’ rant: the fact that he can’t bear this people alone. It won’t be a quick fix. The “soft skills” of mediation and morale-lifting are among the more difficult tasks of leadership, so Moses will need to invest a lot in these seventy before they can adequately and consistently deal with the hearts of the people. But God opens the door to systemic, foundational improvement.

In my experience, it’s difficult to think about a long-term systemic solution when you’re in a crisis. Leaders who are overwhelmed just want to put the fire out. To put it in Stephen Covey’s terminology (The Seven Habits of Highly Successful People), if you dwell in the quadrant of putting out fires, you’ll spend all your time putting out fires. God is interested in moving Moses’ time and energy into quadrant 2, where he can look at more important issues. God makes this shift before he addresses the immediate need.

Do you see the intimacy in the relationship between Moses and God? Moses can be himself, and he can pour out his frustration on God without fear of reprisal. And God in turn acts to sustain Moses by addressing the core issue before answering Moses’ request. Moses’ success was not about leadership technique that can be turned into formula. His success depended entirely on his relationship with God. That’s the central lesson in my study of Moses.

Next post I’ll turn to the lessons Moses learned about leading through the Spirit.