Category Archives: leadership

The petrie dish for innovation

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Times of crisis reveal what is and isn’t working. These are the times when obsolete and dysfunctional systems and practices collapse or fall by the wayside. They are the times when the seeds of innovation and invention, of creativity and entrepreneurship, burst into full flower, enabling recovery by remaking both the economy and society.

In The Great Reset, Richard Florida goes on to point out that the greatest periods of innovation in U.S. history were the 1870s and the 1930s. Those two depressions were marked by huge spikes in research for patents and technological progress. Florida says that depressions create a reset for society, acting like a forest fire to clear out the old growth and make room for the new.

Want to read more? Steve Moore, president of The Mission Exchange has written a fascinating case statement based on his reading, research and intuition about the future. It’s the basis for this post and for the upcoming North American Mission Leaders Conference in Arizona.

In a recent post, I referred to Hizb’allah, the terrorist group that Joshua Cooper Ramo characterizes as the most innovative organization in the world. Constant pressure and hardship has resulted in incredible inventions such as the Improvised Explosive Device that, for as little five dollars, can paralyze the lavishly-funded military of the United States. That example leads me to wonder where else we should see innovation thriving. On a political level, I would think the Israeli military would be one place. The persecuted church should be another. Constant threat leads to either innovation or death.

From a historical perspective, I have great optimism for the next few years. World missions needs a reset, and I think it’s happening. The next couple of years should stand out as a period of incredible breakthroughs in strategies, technology, partnerships and ideation. Breakthroughs will happen, many of them outside the world of mission agencies. The question is which organizations will be best positioned to take advantage or to ride the wave? No doubt many who take advantage are not in existence today. But will older organizations make the leap? I suggest the difference in organizations that make the adjustments and organizations that dig in their heels to try to hold onto the past is leadership.

Let me close by quoting Steve Moore’s conclusion:

We need a fresh wave of Spirit empowered entrepreneurial risk takers and mission pioneers who lean in to what God is doing in the midst of turbulent times, seizing what may prove to be unprecendented windows of opportunity that come with a Great Reset moment.

I’m getting excited. How about you?

Lead artists differently

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I’ve read Brad Lomenick’s On the Journey blog for over a year. If you’ve ever participated in Catalyst, he’s one of the leaders there. A recent post caught my eye. It’s just a reminder that leadership is never one-size-fits-all. You have to lead artists differently.

Here’s one of my favorite points:

2. Lead, don’t manage. Share vision, inspire, and let them loose. Managing an artist type like you would an accountant, or a project manager, or a typical hard charging type A, is not a good idea.

One of the most talented artists I know recently left his church because the staff member who asked him to make a video knew exactly what it was supposed to look like. He should have grabbed a camera and shot the video himself. He could have used the practice, because now he’ll have to do the next one himself.

With artists, you never go into a project knowing exactly what it will look like at the end. Give artists a long leash, and the end result will be an upgrade on your imagination.

Democratizing innovation

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If innovation is the lifeblood of an organization, then organizations must put a premium on their greatest innovators. Chris Anderson claims in January’s Wired Magazine that “Out of 100 people, maybe fewer than half a dozen are likely to innovate … and their best ideas will come along only every few years.” If he’s right, you don’t want to lose your innovators.

What happens when you do? In The Age of the Unthinkable, Joshua Ramo gives an extreme case study. Head of Israeli intelligence Aharon Farkash concluded in 2001 that Israel was approaching Hizb’allah all wrong. Direct attacks only made the terrorists stronger, forcing them to evolve. Under Israel’s traditional strategy, Hizb’allah became the world’s most innovative organization. Instead of strengthening terrorists, Farkash decided to identify and target the two or three in any terrorist organization who had the skills to help the organization evolve under pressure. The results of the new strategy? Terrorist attacks plummeted, and hundreds of Islamic terrorist groups went out of business.

There are two takeaways from this harsh example. First, organizations of all kinds simply can’t survive without innovators. Second, innovation grows best in hardship. The latter point is worth a blog post in the future, but let’s jump in on the first one.

This is the point where we conclude that an organization should hold onto and — if necessary — protect their innovators, right? Perhaps, but my inclination is rather to de-specialize. Get more people involved in innovating.

Anderson agrees:

Innovation has always been a group activity. The myth of the lone genius having a eureka moment that changes the world is indeed a myth. Most innovation is the result of long hours, building on the input of others. Ideas spawn from earlier ideas, bouncing from person to person and being reshaped as they go.

Michael Farrell describes the best conditions: “throughout history the best creativity has happened when groups of artists, reformers, writers, or scientists connected regularly with one another.” What better place for this to happen than social media? Ideas shared by one group can be improved by another, across more territory and in less time than was possible before. Social media shaves years off the traditional process.

Innovation doesn’t have to be the property of a few individuals. It can be cultivated in a community, diversifying the roles. Simply stated, innovators need support. For starters, the key first follower, the one who recognizes an idea. I shared a video a while ago that made the point that the leader isn’t the most important role in a trend. The first follower “transforms a lone nut into a leader.” In the corporate world, you need to get a boss on board. Half of innovation is the ability of managers to recognize an idea as worthy of support. Anderson adds:

The community needs to contain at least a few people capable of innovation. But not everyone in the community need be. There are plenty of other necessary roles:

  • The trend-spotter, who finds a promising innovation early.
  • The evangelist, who passionately makes the case for idea X or person Y.
  • The superspreader, who broadcasts innovations to a larger group.
  • The skeptic, who keeps the conversation honest.
  • General participants, who show up, comment honestly, and learn.

I see room for just about everyone. Are you over-reliant on a handful of people for your innovations? How can you democratize the process, pulling in others with different roles to participate in, feel ownership of and celebrate innovation?

Getting more specific, an organization that lists Innovation as a core value needs to consider the business side of how to get these kinds of people together. Is it a structural issue? Do ideas have a place to go beyond the chain of command? Do you need to schedule a FedEx day?

Farkash had it right: innovation is a life or death issue. The organization that fails to innovate will not be around long.

Bi-generational leadership

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When I was in Peru last year, a friend of mine told me the general nature of leadership in the Latin church. The goal, he said, was not a handoff. Sure, Latins want to be given responsibility and leadership in the missions movement, and deservedly so. In fact, the Church needs them to take leadership. But the nuance he introduced me to was that Latins don’t want the ex-patriates to leave. They want to serve alongside us.

I apply the same filter when reading the article, Google’s Greatest Innovation May Be Its Management Practice, from Fast Company. What if generations served together, even from the CEO role? It’s a fascinating idea. What are your thoughts?

Heed the artists

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In The Age of the Unthinkable, Ramo tells the story of Gertrude Stein and Pablo Picasso walking down a street one evening in Paris when a military convoy rumbled by. What caught their attention was that it looked different: the first time either of them had seen camouflage. Picasso cried out, amazed. “Yes, it is we who made it, that is Cubism!” Sure, camouflage was the direct application of Cubism by a lesser artist than Picasso, who thought he could apply art to transform warfare. But at the same time, that moment summarized in a moment the completely different way of seeing the world that was Cubism. It took artists to start the transformation, and it took artists to note the cultural shift.

Today’s prophets are found among artists. They’re the ones who have the pulse of what’s next. For instance, they’re the ones who first debated postmodernism… in the 1970s. The rest of the world took notice thirty years later. And the Church began to debate it within the last ten years, as if they could make a difference entering the debate that late in the day.

I was first exposed to Postmodern thought at a conference in 1999. It was eye-opening for me. I still remember one of the organizers lamenting about the state of artistic expression in most churches as well as the exodus of young people — particularly the artistic class — from the Church. Her conclusion: “The Church kicked out all the artists and then decided it wanted art.” She’s right on so many points. Without artists, worship becomes formulaic and stagnant. Without artists, the Church is so late in attempts to contextualize the Gospel as to be irrelevant. Without artists, the Church is left out of public debate on culture shifts.

So, while the Church engages with yesterday’s cultural shift, the artists long ago moved on to other shifts. What were they discussing at the turn of the century? What are they discussing today? The reason artists can express or portray an idea in fresh ways is that they see in fresh ways. The key to thinking differently is seeing differently.

Remember the old Apple ad series? The only one I clipped was the one featuring Ansel Adams. I wish I had the one featuring Paul Rand. Recall the narration: “Here’s to the crazy ones. The misfits. The rebels. The troublemakers.”

Leaders would do well to maintain relationships with the arts community. Artists can make you uncomfortable. They are not always appreciated in their hometown. They love to note hypocrisy. But don’t try to forecast without your best “seers.” When it comes to anticipating the future, keep your artists close by.

Resolve to do nothing

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Here’s an unpopular idea for a New Years Resolution: resolve to do nothing in 2011.

That’s not the same as resolving not to make a resolution. My general pattern is to avoid them, as so many resolutions fall by the wayside before January expires, let alone survive the whole year. Rather, I’m proposing you resolve to be intentional about doing nothing. Let me explain.

There are two great Scriptures I’ve been chewing on in 2010. Both talk about the virtues of doing nothing. First, the words of Christ:

“I am the vine; you are the branches. Those who remain in me, and I in them, will produce much fruit. For apart from me you can do nothing.”

Last October, Paul McKaughan of The Mission Exchange dusted off John 15:5 in his devotional thoughts at a conference in St. Louis. He reminded us that the verse doesn’t say that we will only produce some fruit. It doesn’t say we won’t be able to do much. It says we can do nothing. I want to have a productive, effective 2011. So I resolve to remain, to abide, in Christ.

After Moses brings the two tablets down from Mount Sinai to find all Israel worshiping a golden calf, he’s not the only one who is angry. In Exodus 33, God tells them he won’t travel with them on their journey, lest he destroy them. Moses pushes back: “If you don’t personally go with us, don’t make us leave this place.” I’d rather dwell with Christ where he is than try to go anywhere or do anything in 2011. Even better if I can join him where’s he’s at work.

Secondly, in Philippians 2:3,4 Paul admonishes:

Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.

The point isn’t that I hold back from ambitious acts. The kingdom of God and his glory are of too much value to hold back. What it’s saying is that if my motives are bad, God would rather I do nothing. The HOW is important. So I need to clothe myself in humility, seeking others’ interests in a way that shows I value them over myself and over my plans. That is the way we advance God’s kingdom — by doing his work his way.

I have high hopes for 2011. We’ll see if I can carry out this resolution past January.

Found objects

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My sculpture class at Georgia State introduced me to some of the more creative artists at the school. One lady in particular was a practitioner of performance art. One day she piled sand on the floor “just so” in preparation for her presentation, only to find at show time a forklift sitting atop her sculpture. After a stern lecture on art appreciation, the offending construction worker removed his equipment, and the performance went on, complete with wooden railroad ties and votive candles. Part of her performance was the credit given to her generous sources, who seldom knew of their contributions to the art world: unwitting restaurants and construction sites were generous benefactors. Another time she incorporated a beautifully-carved fireplace facade. It’s amazing the art you can create when you steal beauty from other people.

While I have major issues with the particular way she applied the use of “found objects,” over time I’ve become a practitioner myself. There’s some real value in one artist building on another’s ideas. I’m not talking about plagiarizing or stealing your competitors’ ideas; in fact, the best companies and the most creative sorts ignore their competitors completely. Instead, I suggest stealing from other arenas. Let me explain the principle and follow with a well-known example.

An old mentor in my early days as a graphic designer told me not to read design magazines. Instead, read books or magazines about my interests. You will copy what you expose yourself to, and if all you see is other designers’ work, you’ll end up doing cheap imitations. His inspiration was manhole covers. He found ways to use the old European ironwork to inspire his work in paper, paint and wood. So, whatever your industry, don’t read the trade publications. Instead, expose yourself to the broader world around you.

In The Age of the Unthinkable, Joshua Ramo tells the story of Shigeru Miyamoto, who borrowed a chip from an automobile airbag to create the Wii. He “‘mashed up’ two seemingly unrelated things — an accelerometer and a video game — to create something new.” The Wii singlehandedly transformed the gaming industry, not just in a technological way but by changing the mindset of gaming. No longer was the world divided cleanly into gamers — overwhelmingly male, couch-potato types — and nongamers. Now some of the fastest-growing markets were female and elderly. Wii Fit ridiculously turned all of the stereotypes on their heads.

Mashups capture a sense of creativity that passes established borders, that combines a sort of deep, curious yearning… with a hands-on, practical tinkerer’s spirit. But when these two are wedded, innovation becomes inevitable.

Mashups can be game changers, but it takes a visionary to find the usefulness of one industry to transform another. Leaders don’t imitate. Whatever problem you’re facing, perhaps you need to lift your eyes. Look outside your industry to see how you might apply someone else’s solution to your own problem.

Who are the leaders of the future?

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While wrapping up Brad Smart’s book Topgrading, I launched into the first chapters of The Age of the Unthinkable, by Joshua Cooper Ramo. Both have me thinking about what characteristics to look for in the leaders of tomorrow. Predicting leadership characteristics in a broad view is easier than predicting for any one position, because the requirements for a particular position at a particular point in time are extremely difficult to predict. Organizational priorities and opportunities might require a successor to look very different from his predecessor.

Ramo doesn’t answer the question directly, but he does offer a suggested resume for someone pursuing a career in foreign policy. There are leadership implications in this list:

  • Should be able to speak and think in revolutionary terms
  • Should have an expertise in some area of the world — be it China or the Internet or bioengineering — where fast change and unpredictability are the dominant facts of life
  • Should have experienced the unforgiving demands for precision and care that characterize real negotiation
  • Likewise, should have experienced the magical effect of risk-taking at the right moments
  • Should have mastered the essential skill of the next fifty years: crisis management
  • Should be inclined toward action, even action at times without too much reflection, since at certain moments instinct and speed are more important than the lovely perfection of academic models
  • Most of all, however, we need policy makers and thinkers who have that revolutionary feel for the inescapable demands of innovation. We need early adopters…

Smart meanwhile talks a lot of about the competencies most desirable in “A players.” Number one on his list:

Resourcefulness refers to your ability to passionately figure things out, like how to surmount barriers… It is a composite of many [competencies]: Intelligence, Analysis Skills, Creativity, Pragmatism, Risk Taking, Initiative, Organization/Planning, Independence, Adaptability, Change Leadership, Energy, Passion, and Tenacity.

No wonder Smart refers to it as “the megacompetency.” Do you see the overlap with Ramo’s list? In an era of epic change, the leaders of the future will be resourceful, instinctive and action-oriented revolutionaries, risk-takers and innovators. This goes back to a previous point I’ve made that academic institutions and MBA programs have been training people for a reality that doesn’t exist anymore. There are few existing models for the world these leaders will face. So, perhaps we should add one more to the list: Critical Thinking skills. They need to be able to think on their feet.

Reading Update

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Books I’ve read this quarter:

  • Rescuing Ambition, by Dave Harvey
  • Start with Why, by Simon Sinek
  • Real Leaders Don’t Do PowerPoint, by Christopher Witt
  • The Return of the King, by J.R. Tolkien (to my boys)

I’m currently reading:

  • Topgrading, by Brad Smart
  • Servant Empowered Leadership, by Don Page
  • Radical, by David Platt

On my nightstand to read next:

  • Many Colors, by Soong-Chan Rah
  • What Got You Here Won’t Get You There, by Marshall Goldsmith
  • The Mentor Leader, by Tony Dungy
  • First Break All the Rules, by Marcus Buckingham
  • A Sense of Urgency, by John Kotter

A friend recently told me he had a voucher for a free book at Amazon. “Which book would you recommend?” Great question. I’ve been posting my reading list for a year now, so let me go back and give my top 5 books for this year.

  • Leading Across Cultures: Effective Ministry and Mission in the Global Church, by James E. Plueddemann
  • Leading with a Limp, by Dan Allender
  • Switch, by Chip and Dan Heath
  • Start with Why, by Simon Sinek
  • The Leadership Jump, by Jimmy Long

So if you can only pick one and you work in a cross-cultural ministry setting, Plueddemann’s the one to read. For leadership in general, it’s Allender. And for leading change, it’s the Heath brothers. As always, I’d love to hear your thoughts.

“De-commit” is not a word

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In an attempt to get inspired to write regularly again, let me take a moment to jot down some random Friday thoughts and see if I can tie them to leadership.

It seems that every time a long-time football coach retires, he talks about how he saw his role as a developer of young men. Many certainly have. I can think of a number who have left a long wake of young men who were having trouble with school or the law and turned them into students and men of character who could succeed in life. If that’s true, then football coaches are indeed among the best of models for leadership.

That brings me back to the word, “de-commit.” It’s a word that’s being more and more widely used in the world of college athletics recruiting. I saw it again in the paper this morning. An athlete commits to one school but circumstances change or the athlete, claiming youth and immaturity, simply changes his mind. He then “de-commits” and then commits to another school.

But “de-commit” is not a word. Instead, let’s call a spade a spade: the athlete is breaking his word. The reasons might be defensible, but his promise is no longer dependable. What makes it worse is that coaches don’t stop recruiting someone when they commit somewhere, because they can always de-commit. What a horrible starting point if the object is to develop men of character. That’s what was so refreshing about this story last year about Paul Johnson, coach at Georgia Tech:

A quarterback from Tampa made a commitment to Georgia Tech but wanted to take a visit to Auburn. Perhaps he realized he hadn’t taken full advantage of the lavish attention poured out on recruits during their official visits. Perhaps he wanted to keep his options open. Perhaps he was having doubts. Either way, Johnson warned him that he’d lose his scholarship offer if he visited another school. He decided to call Johnson’s bluff, and Johnson let him go. I think the most remarkable part of the story is that this episode made the news.

If my boys were interested in playing football, I’d put Georgia Tech a little higher on my list because of this story. I desire that my kids grow up to be men of character. And coaches like Paul Johnson know how to build men.