Moore on leadership seeds

In a Personnel Conference from The Mission Exchange a few years ago, Steve Moore listed in a breakout session a number of the factors he looks for in emerging leaders. Listed on a scale from the more obscured and foundational to the more obvious and experienced:

  • The reactive hypothetic. Marked by statements such as, “If I were in charge, I wouldn’t do it like that.”
  • Subversives. See my post on The thorn in your side.
  • Those who notice things others miss. I think servants and visionaries both have good eyes.
  • The intuitive functional. They have some leadership ability but can’t fully articulate why they do what they do.
  • Tentative operational. I’d say this is your classic reluctant leader: has some leadership competence but doesn’t have the confidence to label it “leadership.”
  • Proactive operational. Willing to take on challenges others won’t.

There’s a lot of good stuff in this list. I’ll let it go without comment and then post some separate thoughts on the subject matter.

Reluctant leadership seeds

Drs. Anthony and Crystal Gambino, in their essay on reluctant leadership, look for the following traits:

  • servanthood
  • teachability
  • initiative
  • passion
  • encouragement

Some of these characteristics are more fundamental to and may be observed even earlier in the process than Tim Elway’s suggestions. While initiative and passion are somewhat predictable — they’re often the points where we often first notice someone — the others are less obvious.

An interest in being others-focused is an excellent starting point. A willingness to serve and the companion part of it — noticing needs around them — are the foundation of leaders of integrity who support their direct reports. Likewise for a desire to encourage and lift up people around them.

I totally agree with teachability as an early sign of leadership. I’ve heard it said several times that leaders show insatiable curiosity and ask lots of questions. A desire to learn and grow eventually shapes a leader who is a developer of others. Teachability is a trait that can be spotted early and should be part of a leader until the day he dies.

The seeds of leadership

What should we look for in a potential leader who has not emerged yet?

Last year, Steve Murrell posted Tim Elmore’s list of traits he looks for in those he seeks to train in leadership:

  • gifted to lead
  • influential with people
  • fruitful even before they have a leadership position
  • trustworthy in small things
  • serving in some capacity already

This a a great starting point. The first one is a bit nebulous and probably becomes evident only as you look at the other bullets. The last three are certainly related. The idea is that leadership is scalable. Someone who uses relational and spiritual authority to bear fruit without the position is likely to be even more effective once they have positional authority. Jim Collins says as much in his monograph Good to Great and the Social Sectors. So look for fruit, even in the smallest things.

I’m intrigued by the sports management business. Trades, drafts and coaching hires are compelling to me, because general managers are searching for hidden gems. You’ll often see a general manager trade “too much” for a pitcher who was average in the minor leagues or who had a losing record with another team. It’s evident that they see something they can work with in the middle of failure. That’s the job of an established leader: to mine for talent among those with less experience.

When you think of potential leaders in your setting, what are the seeds you look for?

Becoming foolish kings

My only angle in diversity is my age. One day I will wake up and discover that I’m an “older white male.” It’s my future, whether I like it or not, so I operate with some sense of urgency. Because age diversity is so tenuous, I spend a lot of my peer mentoring time encouraging other young people to step up and offer their gifts. Organizations need young people who are willing to use their leadership gifts!

But here’s the thing: we’re all destined to get “old.” I recall a talk by Mark Driscoll that drew my attention to a couple of obscure verses at the end of Ecclesiastes 4.

It is better to be a poor but wise youth than an old and foolish king who refuses all advice. Such a youth could rise from poverty and succeed. He might even become king, though he has been in prison. But then everyone rushes to the side of yet another youth who replaces him.  Endless crowds stand around him, but then another generation grows up and rejects him, too. So it is all meaningless—like chasing the wind. (NLT)

I think this parable has incredible relevance today for all those with titles and those who aspire to lead. Note that the spotlight in Solomon’s story is on the one who is rising, not the one who has made it. Solomon is not saying that it’s meaningless to aspire to lead; but he is saying that power is an illusion, and striving to hold onto it is like chasing the wind. By all means, take advantage of the moment that God has given you. Step up, express your voice and use your gifts.

But as you do, remember that it will be someone else’s turn far too quickly. All of us are destined to become foolish kings, when we find ourselves out of the limelight. There is always another generation rising up behind us. So hold power loosely, and spend at least part of your moment investing in the next generation.

The key to the parable is this: what makes a king foolish is the refusal to receive advice. There is no age limit to being a learner. Older, established leaders should make it a habit to keep young leaders around them. Perhaps the most valuable thing they bring to a team is the ability to understand the times. Mentoring should be two-way; there’s always something wise youth can teach established leaders.

I pray that whether I’m a young, emerging leader or an established leader, I will always be willing to learn from others. I pray that as a young leader, I won’t think of my own perspective more highly than I ought. And I pray that as my body ages, I will always reflect youthfulness in my attitude and mindset. As Douglas MacArthur puts it:

You are as young as your faith, as old as your doubt; as young as your self-confidence, as old as your fear; as young as your hope, as old as your despair.

The most elusive form of diversity

I think the most elusive form of diversity is age. You only have a limited window to capture the treasure of youth. If you wait to have all your doubts about a young leader’s maturity and experience resolved, he or she will not bring you the diversity you need. You’ll have to move to the next young candidate, who will likely bring the same concerns. The fact is that young leaders are high risk, high reward. Sure, they won’t be the most experienced candidate, but they have more room to grow. More upside, bigger dreams and fewer fears.

In his most recent book, George Barna points out that Jimmy Blanchard became CEO of Synovus Financial Corp when he was 29! How on earth could a company like that turn over their operation to such a young leader? You know he wasn’t the most experienced candidate they looked at. They obviously wanted the energy, ideas, passion for people and leadership potential that he and Synovus became known for. It paid off in big ways. Not only did he oversee the period of greatest growth, but they’ve been voted America’s #1 company to work for.

What are the things you look for in emerging leaders? While you may not get a long resume, there are signs of future success. I’m going to spend some time on that topic in the following months. I think it’s worth exploring, because as Boomers get closer to retirement, they’re going to have to turn over leadership to a generation that’s about half their size. Leadership is therefore going to be handed to two generations, meaning leaders are going to be younger.

One final thought. Eventually, every young leader risks becoming what they hate most: an established leader holding onto power too long. Therefore the most important trait to cultivate in young leaders if you want age diversity is the desire and ability to develop others. Maybe I’m biased, but I think if you want any kind of diversity in your organization, that’s the most important trait to have in all levels of leadership. Looking for that ability should be part of all hiring and promotion thought processes.

Development should never be an add-on. If you’ve put the right people in leadership positions, they do it naturally and organically. The next generation benefits, ethnic minorities benefit, the organization benefits. Everyone benefits when you have developers in your organization. Just ask Synovus.

The opposite of selfish ambition

Galatians 5 includes selfish ambition in a really nasty list resulting from following the desires of our sinful nature. Its companions are sorcery, outbursts of anger, drunkenness, hostility and sexual immorality. Two verses later, Paul offers a contrast: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control. Because of their proximity, it’s clear that the two lists are intended to be read together. That raises an interesting question: what is the opposite of selfish ambition?

The answer is not self-control. It is not possible to combat selfish desires by being more controlled. You just can’t will yourself not to be jealous or envious of someone else moving up faster or getting the influence you desire. Paul says clearly that the root of selfish ambition is following your sinful nature. In contrast, the root of patience, goodness, self-control, etc. is being directed by God, by the Holy Spirit. So it’s a conscious decision to follow a different pattern as well as the fruit of a transformed heart.

Once you are Spirit-led, your approach to leadership will look like this:

  • a love for people that comes out in getting to know them, caring deeply for them and developing them
  • the ability to rejoice in others’ success and promotions
  • peace that grows out of a confidence in God’s sovereignty, knowing that you don’t have to strive to advance yourself
  • patience to wait for the right opportunity
  • showing kindness and doing good to everyone, especially those who demonstrate ugly ambition
  • faithfulness to do your current job well and not let your heart drift
  • a gentle approach, instead of elbowing people out of the way
  • and self-control — a fruit, not a strategy; a symptom, not a solution.

Galatians 6 summarizes: the opposite of living to satisfy your sinful nature is living to please the Holy Spirit. The former yields decay and death, while the latter yields life and blessing. I want my leadership to bring life and blessing — to myself and to those I lead. Sure, I want to keep growing in responsibility and influence, but I want to do it the right way.

How? Galatians 5 concludes with this tough advice:

Those who belong to Christ Jesus have nailed the passions and desires of their sinful nature to his cross and crucified them there. Since we are living by the Spirit, let us follow the Spirit’s leading in every part of our lives. Let us not become conceited, or provoke one another, or be jealous of one another.

Editor’s note:

This blog is best read in the context of a series, because my thoughts on the topic are part of a journey. You can find the rest of the series here:

Since I made this post in January 2010, it has regularly shown up in my top entry pages for this blog. But as I read the comments posted by my readers, I realize that it addresses a common itch but doesn’t necessarily scratch it satisfactority. I am therefore writing a new entry in the series that attempts to get practical. I’ll post a link here when it’s ready, and I encourage my readers to add their own practical advice to my thoughts.

Romans 12 – self confidence

16 And don’t think you know it all!

…or act like you know it all. I remember working at Pace Warehouse when I was in college. There was one area of the store that I devoutly avoided. If a customer asked about it, I would try to find someone else to answer their questions or pretend I never heard them and walk away: Tires. I knew nothing about tires, and customers could tell I knew nothing about tires. That’s when a veteran employee — aged 25 or so — took me under his wing and explained that customers don’t like it when you don’t have answers for them. It’s all in the delivery; you have to speak with confidence (even if you don’t know what you’re talking about). Yikes!

Even worse than acting with confidence you have no right to have is thinking you know everything when you don’t. Ambition and self-confidence grow from the same stock. Both are good, but easily abused. Many young leaders think they have the skills and ideas to solve the world’s problems right now, and perhaps they do, but they lack opportunity and credibility.

Let me offer some perspective from Bob Creson, Wycliffe USA’s president:

It’s hard to say this (as an older leader to younger leaders) but there really is no substitute for experience.  And, often it takes one or two very difficult experiences to form the foundation of a leader’s future success.  My father-in-law likes to say, “Education is expensive.”  He’s not talking about formal education but rather the hard knocks required learning the lessons of leadership (and life, for that matter).  I can point to several of these in my own experience (both inside and outside of Wycliffe) that continue to shape my approach to leadership to this day.

It goes back to your attitude. Do you approach life, colleagues, reports, kids and clients like you know it all? Or like a learner always willing to have your views challenged with a new perspective? The question I have to ask myself again is, “Are you more interested in being discovered or in being developed?

As we start a new year, and I wrap up my series on Romans 12, let’s agree to approach 2010 as learners. There’s always more room to grow in our leadership abilities.

Young leaders aren’t into credit

In March and April, I did a series on young leaders. Another characteristic came to surface recently that I wanted to add to the list: young leaders don’t care who gets the credit.

You’ve heard the saying, “There is no limit to what can be accomplished if it doesn’t matter who gets the credit.” (Interestingly, I just looked it up and no one really knows who said that!) Well, it’s certainly true in an open source, viral  world like ours.

If you’re not interested in hierarchy and moving up the ladder, but rather in being part of a team, then ideas tend to flow more freely. If you’re not into self-promotion and defending your territory, but rather in seeing your ends successful through any means available, then you’re free to celebrate when movements ignite and move faster and farther than your reach.

Let me point out a concrete example. Wycliffe is celebrating the fact that 109 Bible translation projects were started this past year. That’s the highest number in history! Who started them? A lot of different people. In fact, the only thing I can tell you with confidence is that only a very few were started by Wycliffe. And only a handful working on the projects even know that they’re working on a Wycliffe project. They’re working for organizations like SIL, Translation Association of the Philippines and Ghana Institute for Linguistics, Literacy and Bible Translation. The fact is that Wycliffe doesn’t really translate Bibles. Someone came to me yesterday and pointed out that a recent CBN video claimed that Wycliffe translators were working on Luke 2 — the Christmas story — for nine languages in Tanzania, pointing out that it just wasn’t true.

I say, “Who cares?” As Paul said to the Philippians when he heard some preachers were preaching Christ from selfish motives,

So how am I to respond? I’ve decided that I really don’t care about their motives, whether mixed, bad, or indifferent. Every time one of them opens his mouth, Christ is proclaimed, so I just cheer them on!

The important thing is that 109 translation projects were started! Let’s continue to work in a way that gives the statisticians headaches trying to figure out how to assign the credit. For instance, African nationals doing translation, trained by SIL, funded by the Orthodox Church, their finished product paid for by the Bible League and cheered on and supported by Wycliffe?

The fact is that issues of control and credit have crippled many initiatives before they ever got off the ground. God will hold many people and many organizations accountable one day for that incredible waste of resources.

Here’s my question: How can we make this happen faster? What about open source translation? What are your ideas?

Romans 12 – workaholism

11 Never be lazy, but work hard and serve the Lord enthusiastically.

Ah, the workaholic’s life verse. At Willow Creek’s Global Leadership Summit in 2006, I remember Andy Stanley sharing about the toughest decision he’d ever made. He compared two verses and realized that it was his job to love his wife while it was God’s job to love His church. He came to the conclusion then that he was going to give God 45 hours a week to build whatever church God wanted to build, and he was going to focus on loving his wife – specifically by being home for that challenging hour when she attempts to cook dinner while dealing with hungry and cranky kids. My wife calls it “the witching hour.”

Andy dealt with all kinds of flack as he left his staff working in the office as he walked out and as he scaled back availability for things like hospital visits. But the results have been incredible. The church has moved away from being staff-driven. He said a volunteer told him as she mobilized dozens to help her, because “someone has to provide congregational care.” They’ve made very intentional decisions for the church, including shutting their doors the last Sunday of every year, as a gift to the staff. Over time, he has attracted a healthy, motivated staff who work hard… and then go home. He tells each one on their first day of work that they can cheat the church, but never cheat their family.

Here’s the thing that caught me by surprise. The very next speaker at the Summit got up and talked as if he hadn’t heard a thing Andy said. This Boomer pastor — who has had some fairly public battles with workaholism and burnout — started talking about the many hours you have to put in as a leader. The juxtaposition was stark.

So, who was right? Everything in me wants to scream, “Andy!” Like many of my colleagues under 45, I want it all. I want to help support my wife, help raise my kids and go to every event with them. I also want to be successful at my job and continue to get opportunities to advance and grow. But is it possible to do both? I think it is possible to have both, but neither to the extent you want it. I’m constantly torn: when I’m at work, I feel like that’s the most important thing I can be doing. And when I’m spending time with my family, I feel like that’s the most important thing. I wish I could spend more time doing both, but God in his wisdom decided on 24 hours in a day. I’m okay with both/and, and I’m okay with healthy tension. I pray that I make the right choices with my compromises so that neither side pays too much when I can’t be there.

Here’s my theory on busyness, based purely on my own life experiences. When I was single, I thought I was busy. I had lots of social engagements and often wished I could pull back a bit from my commitments. When I got married, I added a whole new set of commitments and found I didn’t have as much freedom with my time, so I had to drop some things that I once thought were undroppable. Then along came baby #1 and a whole new layer of busyness. More things I thought were critical to my life had to fall away. Babies #2 and #3 repeated the pattern. Increases in responsibility at work and church have only added more busyness to my life than I could have ever imagined even three years ago, let alone when I was 22 and single.

The trick is to be busy and still serve the Lord enthusiastically. That might be another whole post.

Here’s my question for all you readers out there: Is work-life balance a generational thing, or does every generation switch to workaholism as their naivité and idealism fade? And as their kids gets older?

Building credibility as a young leader

Brad Lomenick has a recent blog post that scratches an itch I’ve heard and felt before. I remember reading that Steve Sample, chancellor of USC, found huge doors of opportunity opened up to him only after he turned 40. There’s something about age that brings credibility – something that instant-gratification generations like me don’t necessarily want to wait for. Brad explains how to build credibility.