Tag Archives: challenge

How long is too long?

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Let me follow up an obvious question regarding my last post. As Vineer Bhansali1 says about investing, “there’s no glory in staying too long.” But how long is too long for a leader? 

We likely all know a leader who stayed too long in a role. In remaining in place, he managed to steward the organization right past the point of high returns and ride it down the back slope of decline. As I was weighing my decision during my 2022 sabbatical, I had a conversation with another CEO who had recently refused a request by his board that he extend his time in office. He said he would rather leave with more to do than to hang on too long.

The question at hand is obviously contextual, so my advice is to define your own standard in advance. Ask yourself regularly what indicators will tell you it’s the right moment to leave. Regular check-ins will help you extricate yourself from initiatives, keep you light on your feet and make sure you can let go when it’s time.

So much has been written about this topic that I’ve wondered if I have anything fresh to add to the discussion, but this topic was an obvious void on this blog. So I will draw from my own experience and my personal indicators that it’s time to go.

1. If I know what needs to happen, but don’t have the energy to do it. I heard this one first from Andy Stanley. As I was debating my decision, there were several initiatives that came up in which I was motivated to take on the challenge, even if that meant I would have to extend my time in the role to really make the initiative successful. But I can recall a day that someone raised an issue that needed addressing, and I sighed. It was something previous leadership teams had discussed at length, and we thought we’d solved it. Now here it was again, and I didn’t want to deal with it. Alarm bells went off in my head.

2. When new challenges come up, my response is backward-looking. I remember hearing myself saying more than once in response to questions, “You should have seen how bad it was when I started! It’s so much better now.” In other words, when there’s an opportunity or need to change something, you’re looking back and trying to advocate for the change that was already made, not recognizing that you’ve been around long enough that your changes might need to be changed. More alarm bells. As Tom Robbins once wrote and Andy Stanley often repeats, “When your memories exceed your dreams, the end is near.”

3. Have I stopped doing the little things? I’ve collected a number of indicators that fall within this category, though I can’t recall the sources. 

  • You stop asking people on Monday how their weekend was. It’s a sign you’ve stopped caring about people. 
  • You stop doing the foundational things that built your success. For instance, attention to building strong meeting agendas, or finding opportunities to invest in young leaders. 
  • You begin disengaging or even disappearing during the day, perhaps caring more about some pet projects than about the core business. 

The biggest warning for me in the David and Bathsheba story (2 Samuel 11-12) is the line, “In the spring, at the time when kings go off to war, David sent Joab out with the king’s men and the whole Israelite army” (11:1). David stopped his normal behavior and abdicated his responsibility to lead from the front. He then found himself with extra time on his hands that led him into sin. Was it entitlement? Was it boredom? While he couldn’t walk away from being king, you can walk away from your leadership role if you’re not doing the little things anymore.

My friend John Pellowe, CEO of the Canadian Centre for Christian Charities, has put in four five-year terms, and he recently decided to put in one more. His decision follows his usual rigorous time of discernment when he asks himself, his team and his board, What kind of leader does the org need for the next five years? Then he asks himself, Can I become that leader? 

I’ve always been impressed at this process, because it forces him to ask some deep-cutting questions, like these from Larry Putterman2:

  • Are you able to continue to reinvent?
  • Do you continue to have fresh ideas?
  • Is a different skill set necessary?
  • Can someone do the job better?

The important thing is that you think ahead to know what you’re looking for, and do regular self evaluation. Even better? Give permission to a few trusted advisors to tell you if they see warning signs. They may see things that fall in your blind spots.

References:

  1. How To Ride A Bucking Bull: Stay Calm And Hang On…For Now, article by Vineer Bhansali, Forbes, Sep 19, 2018
  2. 13 Reasons a Leader Knows It’s Time to Step Down, blog post by Larry Putterman

Series:

Leadership as bull riding

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There are a lot of analogies for leadership that each have strengths to capture various facets. In this blog, I’ve used metaphors such as gardening, shepherding and art directing. I’ve been fascinated by others’ analogies of a symphony orchestra or a peloton of cyclists. Here I want to unpack a new metaphor that’s captured my interest.

Though I live in Calgary, home of “The Greatest Outdoor Show on Earth,” I am an uncomfortable Calgarian when it comes to our city’s celebrated Stampede week. Fairly frequently, I’ve found a reason to be out of town that week. So consider these the observations of a poorly-informed city slicker on the remarkable sport of bull riding.

I’m betting that most of my readers don’t know any more about rodeo than I do, so let’s establish a baseline understanding:

  • The rider mounts the bull in a chute, with railings preventing the beast from fighting back against this irritant climbing onto its back.
  • There is no saddle, but the rider grips a handle connected to a rope around the bull’s chest. He cannot touch the bull with his other hand, but holds on with his knees.
  • The chute is then opened, and the clock begins. The goal is to stay on the bull and score as many points as possible against the most challenging ride possible over the next eight seconds.

Recognizing the deficiency in my knowledge, I find the bull riding analogy is fairly apt for organizational leadership. A 2,000 pound bull is much more powerful than the rider, and it prefers to be left alone. It is big enough to go where it wants to go, and there’s little that can be done to stop it or steer it.

A rider will never actually be in control, but does have some control over his experience and the bull’s behavior. He gains points for style and personality—things like maintaining poise, with his hat on and one hand waving the air, driving his spurs rhythmically into the bull’s side.

A bull reacts to a disruption to its status quo by making unpredictable leaps, spins, kicks and jerks, trying desperately to be free of the rider. My observation is that a high-level bull rider draws on a wealth of experience that allows him to keep his balance and even prompt certain reactions. Experience leads him to anticipate movement and lean into what’s coming next.

The point isn’t to merely stay on the bull for eight seconds; to score lots of points, the bull rider must gain style points while having a challenging ride. Few points are scored if the bull is weak or moves predictably, or if the rider loses the ability to follow his game plan and simply reacts. Bull riders will celebrate when they draw the biggest bull with the reputation for throwing its riders, because it’s an opportunity to prove themselves against the best opposition.

All of this to say that a successful ride takes place when the bull’s agenda is met by the rider’s agenda, and the illusion is created that a wild force has been mastered. The bull rider appears to have steered the bull when in reality, he may have merely managed to not fall off.

Likewise, an organization is a big, strong system that offers some indicators of how it will behave, but cannot be controlled. It automatically reacts against a change agent who tries to steer it. The leader tries to stay atop the organization, drawing on a grid of previous experience to try to anticipate, absorb and even steer the organization’s movement. And success for a leader is a bit of an illusion. Those we think of as the greatest leaders proved themselves against seemingly-insurmountable challenges and every attempt from the system to throw them off—leaders like Lincoln and Churchill.

What parallels do you see to organizational culture and the illusions of leadership? What lessons do you draw from this analogy?

Leadership as bull riding series:

Challenge lazy thinking

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The leader whose thinking is constrained within well-worn ruts, who is completely governed by his established passions and prejudices, who is incapable of thinking either gray or free, and who can’t even appropriate the creative imagination and fresh ideas of those around him, is as anachronistic and ineffective as the dinosaur. He may by dint of circumstances remain in power, but his followers would almost certainly be better off without him. (Dr. Stephen Sample, Thinking Gray & Free: A Contrarian’s View of Leadership)

In my last blog post that spelled out what I call leading as an art director, I promoted the idea of gaining buy-in and then letting an idea go. Letting go doesn’t mean the leader can’t continue to feed the idea. He or she needs to do this by challenging lazy thinking and by destroying natural constraints to thinking. Here are four ways to do that:

1. The threshing floor. I love the concept of the threshing floor, where ideas can be tossed in the air to see what solid nuggets of wheat fall to the ground while the chaff blows away. I am a proponent of “thinking out loud.” Until an idea is stated and turned over a few times, you don’t know its value. I believe everyone has something to contribute, so when a meeting ends and someone never spoke up, I wonder what held back. I’m convinced introverts could solve most of the world’s problems, but they’re happy to take their solutions to the grave!

2. Design thinking. I can’t articulate the concept of design thinking as taught at Stanford’s d.school, but I learned the concepts the hard way, through five years of undergrad training and nine years of practice. One basic tenet is that the ideal is not ready-aim-fire as much as ready-fire-aim-fire again. In other words, don’t analyze something to death before you ever move. Trial and error is the best way to develop an idea.

Another tenet drummed into me at Georgia State is that your first ideas are likely worthless. However, if you don’t get them out on paper and then intentionally throw them away, they will limit your thinking. Push yourself to come up with at least one more viable idea. Many leaders talk about the trap that results when everyone in a meeting is in agreement, and they intentionally push someone to argue the other side or challenge group think.

3. Thinking free. Former USC Chancellor Stephen Sample articulates this practice in a fabulous leadership book called The Contrarian’s Guide to Leadership. It’s a process where a group of people intentionally remove all constraints to their thinking for a period of time so they can break out of their ruts. It goes way beyond brainstorming, allowing anything to be considered and sometimes exposing a simple, obvious solution no one has ever seen before. Sample explains the idea in the second half of this essay:
Thinking Gray & Free: A Contrarian’s View of Leadership

4. Fresh eyes. When someone is new to a team, a company or initiative, their most important asset for the first three months is their ability to see with fresh eyes. I try to meet with them in the first week to empower them, encouraging them to ask silly questions, challenge our thinking and point out anything that doesn’t make sense. Without encouragement, they will keep these observations to themselves because of natural desires to assimilate.

Dr. Sample offers an excellent rationale:

It’s well known among engineers that the most important inventions in a particular field are often made by people who are new to that field – people who are too naïve and ignorant to know all the reasons why something can’t be done, and who are therefore able to think more freely about seemingly intractable problems. The same is true of the leadership of institutions: It’s often fresh blood and a fresh perspective from the outside that can turn an ailing organization around.

5. Courageous questions. It takes a secure leader to encourage radical thinking and invite questions. We must always have the courage to ask the right questions, even if we don’t want to go where the questions might lead us. If the questions lead us back to where we are, then we have greater confidence in the direction we’re already moving. Or they might expose the absurdity of our current path and open the door to new possibilities.

The point of these exercises is that inertia creates laziness, and leadership is never about going along with momentum. If, as Gary Hamel put it at Global Leadership Summit 2009, “It’s so easy to mistake the edge of your rut for the horizon. We have to learn to be contrarians.” There are some proven exercises that can help you forcibly break out of your own thinking or lead a team to release the constraints that bind their imaginations for what could be.

Put your money where your mouth is

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Since the board of Wycliffe Canada selected me as the next president of Wycliffe Canada, the most common comment I’ve heard is “Wow!” followed by “Congratulations!” And then “Thank you for stepping up.” It’s that sentiment that hits most closely to my heart as I contemplate this jump in responsibilities.

For several years I’ve waxed, pontificated, prodded and urged through this blog and in leadership development events. In the latter, I’ve often closed by challenging those God has gifted to “Step up.” Now it’s time to put my leadership philosophies into practice, and I recognize that I will no doubt have to eat some of my words in this blog.

On Thursday, as I headed to a Wycliffe Canada conference where I would be publicly introduced, a member of the board read me the following personal note from Oswald Chambers:

If Jesus ever commanded us to do something that He was unable to equip us to accomplish, He would be a liar. And if we make our own inability a stumbling block or an excuse not to be obedient, it means that we are telling God that there is something which He has not yet taken into account.

I believe God has asked me to take this position at this moment in time. I’m not willing to say that He is not enough, that He can’t equip me for it. Chambers goes on:

Every element of our own self-reliance must be put to death by the power of God. The moment we recognize our complete weakness and our dependence upon Him will be the very moment that the Spirit of God will exhibit His power.

Wow. It’s going to be quite a ride.

The future is coming!

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“Hurry, everybody! Hide! The future is coming!”

I think my three-year-old daughter summed up the way a lot of people feel about the future. Time to put our heads in the sand. Maybe it’ll go away.

I’m really enjoying the premise of the new show, FlashForward — the idea that everyone on the planet gets a two-minute glimpse of their future six months ahead. For some, this glimpse gives them hope. For others, it’s agonizing. As the season moves ahead, I’m looking forward to seeing how the show tackles ideas like free will, our ability to control our destiny and our inherent brokenness. I’m quite sure I’ll be disappointed, but I might also be pleasantly delighted at the truth the show exposes.

Yesterday morning I led Wycliffe USA’s leaders in a discussion on succession planning. One point I made is that you can’t anticipate the leadership needs of an organization or department by looking at today’s leader. The tendency if you do that is either to seek a clone to succeed an incumbent or rather to seek a reaction to the incumbent — someone who has strengths where the incumbent is weak. Unfortunately, the present is a bad starting place for succession planning. You have to force yourself into an assessment of the organization and an assessment of future trends that then defines the leadership needs of an organization or department. Where are the challenges and opportunities going to be? Who can take advantage and lead us in that reality?

The future is coming. Are you the kind of person who sticks your head in the sand, or one who wishes you could see around corners? Are you excited or depressed about what you see?

Why reluctance part 3: criticism is easier than leading

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Another factor in leaders’ reluctance is that it’s easier to deconstruct than it is to construct. Postmodernity is at its heart a critical theory. As Sarah Arthur and others have said, it’s not really an –ism because it isn’t really a philosophy itself (at least, not yet). So young people today are great at pointing out what’s wrong, but they often don’t know what should take the place of what they’ve critiqued. That, of course, leads to great frustration by established leaders who are taking all the risks. It’s simply easier and more comfortable to sit in the back row and shoot at the leaders. So the challenge is to find ways to get young people to enter the dialog. It’s not that they don’t have ideas or suggestions; usually it’s quite the opposite, and they don’t think anyone in authority is willing to listen.

A thirty-something friend of mine, who had developed an unfortunate reputation as a back-row complainer, has recently felt called by God to step up to the front and lead. It’s a different role, and it comes with risks. In taking on a new position of responsibility, this friend is adjusting to a different role, with new influence but different options available to her to voice frustrations and ideas. As she told me the other day, “If nothing else, I have no problem being a front-row criticizer who’s in on the planning as well.”

Leadership has its privileges and responsibilities. You simply can’t do the same things as the back row critics. But it’s contagious. As a mentor told me early on in my career, “Once you’re in the game, it’s hard to leave it.” If you want to change the world, there’s no better alternative to earning a voice of influence that gives you the means to do something about an issue rather than just complain about it. I’m not talking about a desire for power, but a tipping point where the desire to be heard overcomes your fears of responsibility.

My suggestions? As an established leader, find a way to give voice to the rising, reluctant and potential leaders. You need to hear their critiques and ideas. And they need you to hear them. And challenge them to step up. I watched a situation where one of my direct reports had a great idea to completely revamp the way we do our short term trips. I admire my boss’s response when he heard the idea: he asked the young leader if he believed in the idea enough to make it happen. It was a challenge to step up and show his stuff.