I love Steven Sample’s The Contrarian’s Guide to Leadership. He points out that while the conventional view of leaders is that they’re decisive and bold, most situations don’t necessarily call for snap decisions. Instead, he offers two rules for decision making:
1. Never make a decision yourself that can reasonably be delegated to a lieutenant.
So the first question he proposes that a leader ask is whether he’s the one to make the decision. A colleague of mine often reminds me that budget decisions are better made by the local manager. That’s true for more than just budgets, and it’s a good reminder to figure out who is best-qualified to make a decision. But I believe Sample is going a step further with his contrarian advice. He’s saying that a leader should deliberately delegate a decision he has the right to make as an act of empowerment to his team. Of course, he qualifies it by saying “reasonably,” but he’s talking about a bent, a tendency to defer on decisions whenever possible.
When all decisions have to pass through the top, we generally refer to that style of leadership as “autocratic.” But not all autocrats are despots. In Servant Empowered Leadership, Don Page says there’s a subsidiary of the autocratic model that he calls the “benevolent dictator.” These paternalistic leaders thrive in Christian organizations.
In its simplest form, it means that the leader alone knows what is best for the organization, either because of their direct connection to God or because of their superior God-given abilities.
Ouch. I know a few of these… in other organizations, of course. I pray that if I ever take that viewpoint, I’ll have given someone enough room at some more sane point in my tenure to be able to call me out on it. Far better to empower your managers at every level to make decisions. And to consciously push a decision down to build the capacity of your team.